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Added 12 mins ago
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Account Manager, Customer Lifecycle (BC & Alberta)
Cansel
Calgary, AB · Burnaby, BC
- $55,000 CAD / year
- Full-time
Cansel is looking for a Customer Lifecycle Account Manager to manage and grow relationships with existing customers throughout their asset lifecycle.
Added 12 mins ago
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Account Manager, Customer Lifecycle (Ontario & Quebec)
Cansel
Richmond Hill, ON · Montreal, QC
- $55,000 CAD / year
- Full-time
Cansel is looking for a Customer Lifecycle Account Manager to manage and grow relationships with existing customers throughout their asset lifecycle.
Added 12 mins ago
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Account Manager - Subsurface Technologies Equipment (Western Ontario)
Cansel
Ottawa, ON · Richmond Hill, ON
- Full-time
Collaborate with Customer Service, Outside Sales, Technical, and other internal teams to provide a coordinated customer experience.
Added 12 mins ago
UH
Incident Coordinator
University Health Network
Toronto, ON
- Contract
Ability to take ownership and facilitate technical calls to manage restoration efforts with various technical groups, resources and vendors, as required.
Added 12 mins ago
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Area Manager, Ontario
Umdasch Group
Bolton, ON · Caledon, Ontario
- Full-time
…Doka has a high-performing distribution network for advice, customer service and technical support on the spot and ensures that equipment is swiftly provided – no matter how big and complex…
Added 26 mins ago
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Supervisor, Environmental Services - Environmental Services - Regular Part-Time 2026-18997 (2026-18997)
Sunnybrook
Toronto, ON
- Part-time
Exceptional customer service skills are absolutely essential.
Added 26 mins ago
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(CAN) Pharmacy Assistant
Walmart
Belleville, ON
- Part-time
The Pharmacy Assistant assists the Pharmacist in the technical aspects of prescription filling and administrative duties in order to increase the Pharmacist's opportunity to provide patient…
Added 26 mins ago
Regional Sales Manager
Systemair
Mississauga, ON
…and influencers, and end-user customers. As a regional sales manager (RSM), you will facilitate and manage the sales growth of Temspec Vertical stack fan coil units and Temspec unit…
Added 26 mins ago
Systems Analyst
F12.net
Victoria, BC
The Position: Reporting to the Manager, Service Delivery – Our Systems Analyst is always available to resolve our client’s technical issues in person and remotely. As the System Analyst,…
Added 26 mins ago
London - 310T Truck & Coach Technician (Truck Mechanic)
Human Resources
London, ON · St. Thomas, ON
…skills, will ensure reliable fleet performance and exceptional service throughout the London…
Added 26 mins ago
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Store Associate
The Salvation Army Canada and Bermuda Territory
Sackville, NB
- Part-time
Contribute to meeting store sales targets; provide efficient courteous customer service; use tact when dealing with difficult customers.
Added 41 mins ago
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Renewable Energy Asset Manager
Natural Forces
Halifax, NS
- Full-time
Natural Forces is seeking a Renewable Energy Asset Manager to oversee the technical, operational, commercial, and regulatory performance of a portfolio of renewable energy projects located…
Added 42 mins ago
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Business Development Manager
CAE
Ottawa, ON
- Full-time
Our Customer Service & Sales team is at the forefront of delivering excellence. By managing relationships, leading proactive solutions, and elevating the client experience, every…
Added 56 mins ago
TC
Program Manager
Tata Consultancy Services
Toronto, ON
- $100,000 to $120,000 CAD / year
- Full-time
…highest standards of innovation, engineering excellence and customer…
Added 56 mins ago
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VIE - Asset Manager - Canada (M/F)
Neoen
Toronto, ON
- Full-time
With this said, it’s very important for the Asset Manager to showcase autonomy and technological & commercial skills which aligns to the mission of Neoen - To continuously improve renewable…
Added 56 mins ago
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VIE - Asset Manager - Canada (M/F)
Neoen
Calgary, AB
- Full-time
With this said, it’s very important for the Asset Manager to showcase autonomy and technological & commercial skills which aligns to the mission of Neoen - To continuously improve renewable…
Added 56 mins ago
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Access Management Analyst
Government of New Brunswick
NB · NB, Canada
- Full-time
Service New Brunswick is seeking an individual to join the Health Application Services Branch within the Technology Services Division as Access Management Analyst.
Added 1 hour ago
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Sr. Calibration Technician
Transcat, Inc.
Burlington, ON
- Other
Elite interpersonal and customer service skills
Added 1 hour ago
Service Technician
Eastlink
Amherst, NS
As a member of an experienced in-field technical team, the Service Technician will be responsible for providing superior customer service to our customers:
Added 1 hour ago
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Configuration Management Specialist
AirPro SAR Services Inc.
Ottawa, ON
- Full-time
…Canadian Air Force (RCAF). Working closely with the Engineering Manager, you will support engineering changes, maintain aircraft baselines and configuration records, and help ensure that…
Added 1 hour ago
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ILS Manager
AirPro SAR Services Inc.
Ottawa, ON
- Full-time
…partnership with the Contract Management Office (CMO) Lead, the ILS Manager will lead a multidisciplinary team to manage and control the Integrated Logistics Support (ILS) function for the…
Added 2 hours ago
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Site Foreman - FIFO
Convergint
Fort McMurray, AB
- Full-time
…Convergint's primary on-site representative for the IOL Kearl Service and Maintenance Contract. This role combines field leadership, customer coordination, project support, maintenance…
Added 3 hours ago
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CFAA Fire Alarm Technician - Service
Convergint
Calgary, AB
- Full-time
…Fire Alarm Technician, you will be responsible for providing customer and technical support for new and installed fire alarm systems that are moderately…
Added 3 hours ago
HT
Proactive Monitoring Spec.
Husky Technologies
Bolton, ON
- Full-time
Working with the Territory Technical Support team, the Monitoring Center Subject Matter Expert is in charge of monitoring customer’s equipment which is under the Advantage + Elite contract…
Added 3 hours ago
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Service Manager
Harvey & Company Ltd - Corner Brook
Corner Brook, NL
- Full-time
The Service Manager leads the service department and is accountable for its financial performance, customer experience, employee development, safety, and operational results.

AirPro SAR Services Inc.

ILS Manager

Ottawa, ON, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Nov 18, 2026
Posting language: English
Posted: Oct 19, 2026

Original job description

AirPro SAR Services Inc., a joint venture between Airbus Defence and Space and PAL Aerospace, is proud to support Canada’s Fixed Wing Search and Rescue (FWSAR) program. Our mission is clear: keep Canada’s CC295 Kingfisher fleet mission-ready to save lives across one of the largest and most challenging search and rescue regions in the world. At AirPro, we manage all Integrated Support Services (ISS) activities - encompassing engineering, logistics, maintenance, IT systems, infrastructure, training and material support - throughout the entire product lifecycle. Our dedicated team ensures that Canada’s state-of-the-art search and rescue aircraft are always mission-ready, performing at their peak when it matters most.

Reporting directly to the Chief Operations Officer and working in close partnership with the Contract Management Office (CMO) Lead, the ILS Manager will lead a multidisciplinary team to manage and control the Integrated Logistics Support (ILS) function for the FWSAR Program. The current focus is on the establishment of processes, procedures, support structures and readiness of all ILS functions both in the Integrated Product Team (IPT) environment and at Main Operating Bases where the aircraft will operate. As AirPro serves as the In-Service Support (ISS) Integrator for the CC295 Kingfisher fleet, the ILS Manager is accountable for the planning, integration, performance, and continuous improvement of the Integrated Logistics Support System. The position provides leadership to a multidisciplinary team responsible for Fleet Management, Logistics Support Analysis, Technical Publications, and Aircraft Maintenance Program & Reliability activities.

The ILS Manager ensures maintenance planning, fleet sustainment activities, supportability analyses, reliability programs, and technical data processes are effectively integrated to support aircraft availability, contractual obligations, and operational requirements. The role serves as a key interface with all stakeholders.

Duties and Responsibilities:

The incumbent is responsible for the leadership, management, and performance of the Integrated Logistics Support (ILS) function in support of the FWSAR Program, ensuring effective fleet sustainment, operational readiness, and lifecycle support.

Lead and manage the multidisciplinary ILS function, establishing departmental priorities, objectives, resource requirements, performance measures, and employee development plans to support program and operational requirements.
Maintain accountability for the performance and effectiveness of the FWSAR Integrated Logistics Support System, ensuring ILS disciplines are integrated and aligned with contractual, operational, and lifecycle sustainment requirements.
Provide leadership for fleet sustainment and maintenance planning, including aircraft induction activities, maintenance work scope development, and coordination of sustainment requirements with the contracted Maintenance, Repair and Overhaul (MRO) organization.
Oversee key ILS disciplines, including Fleet Management, Logistics Support Analysis (LSA), Reliability and Maintainability, Obsolescence Management, Technical Publications, and associated fleet master and support data.
Monitor and manage fleet support performance, including aircraft availability, fleet readiness, maintenance performance, reliability, supportability, key performance indicators, and sustainment risks; lead corrective actions and continuous improvement initiatives as required.
Provide technical and operational advice to senior leadership on ILS performance, regarding ILS performance, fleet readiness, sustainment risks, emerging issues, and recommended courses of action.
Serve as AirPro’s lead authority for Integrated Logistics Support matters, acting as the primary interface with Airbus Defence and Space for ILS activities and support system performance while supporting engagement with the RCAF Weapons System Management organization.
Represent AirPro in program and customer governance forums, including Integrated Product Team meetings, governance boards, customer reviews, and sustainment planning activities; preparing and presenting reports on fleet readiness, sustainment, supportability, and ILS performance.

Qualifications:

We are looking for candidates with the following qualifications:

Undergraduate degree in Engineering, Aviation Management, Logistics, Supply Chain Management, Business Administration, or a related discipline.
Minimum of 8 years of experience in aerospace, defence, military aviation, Integrated Logistics Support (ILS), In-Service Support (ISS), or fleet sustainment environments.
Minimum of 5 years of experience leading technical teams or multidisciplinary support functions.
Demonstrated experience in aircraft sustainment, maintenance planning, fleet management, or support system management.
Experience coordinating activities across multiple stakeholders, including customers, subcontractors, government organizations, and program partners.
Strong analytical, organizational, and problem-solving skills.
Excellent communication, leadership, and stakeholder management abilities.

Equivalent combinations of education, military service, aviation, defence support, or related operational experience will be considered.

Preferred Qualifications:

Experience supporting military aviation, defence sustainment, or In-Service Support (ISS) programs.
Experience working with DND, RCAF, or other government customers.
Experience coordinating aircraft maintenance planning and sustainment activities with MRO organizations.
Experience with Integrated Logistics Support (ILS), Reliability and Maintainability (R&M), Logistics Support Analysis (LSA), Technical Publications, or Supportability Engineering.
Professional certification such as PMP or a related discipline.

What we offer:

Comprehensive health benefits including medical, dental, vision, and life insurance
Defined Contribution Pension Plan
Employee Stock Purchase Plan
Personal travel privileges with PAL and interline agreements with other airlines
Employee Tuition Assistance Program
Employee and Family Assistance Program
A hybrid working model (50/50), allowing for a minimum of 50% of your time in the office and up to 50% working from home

Join Us on This Meaningful Journey!

At AirPro, we are committed to supporting a program that delivers an essential service to Canadians. As the In-Service Support Integrator for the Fixed Wing Search and Rescue program, we work closely with Airbus Defence and Space, PAL Aerospace, and the Royal Canadian Air Force to ensure the long-term success of the CC295 Kingfisher fleet.

Joining AirPro means becoming part of a tight, collaborative team where your contributions have a direct impact on fleet readiness, program performance, and mission success. We offer the opportunity to work alongside experienced aerospace and defence professionals while helping shape a growing and evolving organization.

AirPro is committed to fostering an inclusive work environment that celebrates and encourages diversity, equity, and inclusion whereby individuals are recognized, supported, and respected. Candidates of all backgrounds are encouraged to apply.

#AirPro

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More about this job

Responsibilities

Lead and manage the multidisciplinary Integrated Logistics Support function, overseeing fleet sustainment, maintenance planning, supportability analysis, reliability, technical publications, and related support data. Monitor fleet readiness and performance, drive corrective actions and continuous improvement, advise senior leaders, and represent AirPro in stakeholder and customer governance forums.

Requirements

Candidates need an undergraduate degree in engineering, aviation management, logistics, supply chain management, business administration, or a related discipline, along with at least eight years of relevant aerospace, defence, aviation, ILS, ISS, or fleet sustainment experience. The role also requires at least five years leading technical or multidisciplinary teams and demonstrated experience in aircraft sustainment, maintenance planning, fleet management, or support system management; equivalent experience may be considered.

Skills

Integrated Logistics Support
Fleet Management
Aircraft Sustainment
Maintenance Planning
Logistics Support Analysis
Reliability and Maintainability
Obsolescence Management
Technical Publications
Supportability Engineering
Fleet Readiness Monitoring
Performance Management
Risk Management
Stakeholder Management
Team Leadership
Continuous Improvement

Benefits

Health Benefits
Medical Insurance
Dental Insurance
Vision Insurance
Life Insurance
Employee Stock Purchase Plan
Personal Travel Privileges
Employee Tuition Assistance Program
Employee and Family Assistance Program

Visa sponsorship

Not detected in the job text

Keywords

Integrated Logistics Support
In-Service Support
Fixed Wing Search and Rescue
CC295 Kingfisher
Fleet Management
Logistics Support Analysis
Reliability and Maintainability
Obsolescence Management
Technical Publications
Aircraft Maintenance Program
Fleet Sustainment
Maintenance Planning
Aircraft Availability
Supportability Analysis
Supportability Engineering
Maintenance, Repair and Overhaul
Fleet Readiness
Key Performance Indicators
Continuous Improvement
Integrated Product Team
Contract Management
RCAF
DND
PMP
Stakeholder Management

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