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Added 28 mins ago
Customer Service Representative, RMV (Clerk 3)
The Government of Nova Scotia
Middleton, NS
Citizen Services, as a branch of Service Nova Scotia represents the face and voice of the Province of Nova Scotia. We demonstrate excellence in client service by interacting with clients,…
Added 1 hour ago
CS
Loans Interviewer / MSR, Mobile
Community Savings Credit Union
Vancouver, BC · Greater Vancouver Metropolitan Area
- Temporary
LOANS INTERVIEWER / MEMBER SERVICE REPRESENTATIVE, Mobile
Added 1 hour ago
A
Counter Sales Associate 2
AirReps
Markham, ON
- Full-time
…professional, skilled individual for our Customer Service/Inside Sales Representative position for our Branch Operations group. The CSR/ISR sells the organization’s products and services…
Added 1 hour ago
B
Bilingual Customer Service Representative
BMO
Dollard-Des Ormeaux, QC
- Part-time
…best interests of customers. Works collaboratively within the branch and through various channels with BMO partners to deliver the desired customer experience and achieve overall business…
Added 4 hours ago
NB
Banking Advisor D
National Bank of Canada
Montreal, QC
- Full-time
…analytical skills in order to offer a people-centric experience for branch…
Added 4 hours ago
NB
Banking Advisor
National Bank of Canada
Montreal, QC
- Full-time
…analytical skills in order to offer a people-centric experience for branch…
Added 8 hours ago
CO
Fleet Specifications Technologist
City of Winnipeg
Winnipeg, MB
- Full-time
The City is committed to attracting and retaining a diverse skilled workforce that is representative and reflective of the community we serve. Applicants from equity groups that have been…
Added 10 hours ago
SC
Financial Services Representative
Souris Credit Union Limited
Souris, PE
- Full-time
As a Financial Services Representative, you are the face and voice of Souris Credit Union. You will deliver warm, reliable, and knowledgeable service to our members - whether they are…
Added 10 hours ago
TI
Inside Sales Representative-French & English
TMG Industrial
Oakville, ON
- Full-time
…investing to grow it further. As our Bilingual Inside Sales Representative, you’ll be a key voice for these customers and help shape how we grow in the…
Added 13 hours ago
QR
Sales Representative - Panel
Quincaillerie Richelieu
Rocky View No 44, AB · Rocky View County, Ouest du Canada
- Full-time
Richelieu Hardware is looking for a driven and customer-focused Outside Sales Representative - Panel to join our Calgary Alberta branch.
Added 13 hours ago
QR
Sales Representative - Panel
Quincaillerie Richelieu
Rocky View No 44, AB · Rocky View County, Ouest du Canada
- Full-time
Richelieu Hardware is looking for a driven and customer-focused Outside Sales Representative - Panel to join our Calgary Alberta branch.
Added 13 hours ago
QR
Sales Representative - Coatings
Quincaillerie Richelieu
Rocky View No 44, AB · Rocky View County, Ouest du Canada
- Full-time
We are seeking a driven and results-oriented Sales Representative to join our team at the Calgary, AB branch. This permanent full-time position will work out of the Calgary office and…
Added 13 hours ago
QR
Sales Representative
Quincaillerie Richelieu
Victoria, BC
- Full-time
Richelieu Hardware is looking for a driven and customer-focused Outside Sales Representative to join our Victoria. BC branch.
Added 13 hours ago
QR
Sales Representative - Industrial
Quincaillerie Richelieu
Richmond, BC
- Full-time
Richelieu Hardware is looking for a driven and customer-focused Industrial Sales Representative to join our Vancouver branch.
Added 13 hours ago
QR
Sales Representative
Quincaillerie Richelieu
Kelowna, BC
- Full-time
Richelieu Hardware is looking for a driven and customer-focused Outside Sales Representative to join our Kelowna branch.
Added 13 hours ago
QR
Sales Representative - Industrial
Quincaillerie Richelieu
Rocky View No 44, AB · Rocky View County, Ouest du Canada
- Full-time
We are seeking a driven and results-oriented Outside Sales Representative to join our team at the Calgary, AB branch. This permanent full-time position will work out of the Calgary office…
Added 13 hours ago
QR
Sales Representative - Industrial
Quincaillerie Richelieu
Rocky View No 44, AB · Rocky View County, Ouest du Canada
- Full-time
We are seeking a driven and results-oriented Outside Sales Representative to join our team at the Calgary, AB branch. This permanent full-time position will work out of the Calgary office…
Added 13 hours ago
QR
Sales Representative - Industrial
Quincaillerie Richelieu
Rocky View No 44, AB · Rocky View County, Ouest du Canada
- Full-time
We are seeking a driven and results-oriented Outside Sales Representative to join our team at the Calgary, AB branch. This permanent full-time position will work out of the Calgary office…
Added 13 hours ago
QR
Industrial Outside Sales Representative – Panel Division
Quincaillerie Richelieu
Remote, Canada
- Full-time
- Remote
Richelieu Hardware is currently seeking a driven and customer-focused Industrial Outside Sales Representative – Panel division to join our Moncton, New Brunswick branch.
Added 14 hours ago
RM
Inside Sales Representative
Russel Metals
Winnipeg, MB
- Full-time
We are currently hiring an Inside Sales Representative at our Winnipeg East Branch. This is a full-time, permanent job working 40 hours per week, Monday to Friday.
Added 14 hours ago
RM
Inside Sales Representative
Russel Metals
Nanaimo, BC
- Full-time
Russel Metals Inc. is seeking a motivated, customer-focused individual to join our team as an Inside Sales Representative in Nanaimo, BC. This is a full-time, permanent opportunity.
Added 14 hours ago
PC
Member Service Representative
Provincial Credit Union
Stratford, PE
- Full-time
Member Service Representative – 12 month term
Added 20 hours ago
RM
Bylaw Enforcement Officer - Fort Chipewyan
Regional Municipality of Wood Buffalo
Fort McMurray, AB
- Full-time
Department/ Branch: Regional Emergency Services, Bylaw Services
Added 22 hours ago
T
Developing Investment Advisor - Edmonton & Calgary
TD
Calgary, AB
- Full-time
…program includes enhanced coaching and training and offers in-branch training on systems, product and service orientation, strategic business development, and dedicated practice management…
Added 1 day ago
NB
Banking Advisor
National Bank of Canada
Sainte-Agathe-des-Monts, QC
- Full-time
…analytical skills in order to offer a people-centric experience for branch…

AirReps

Counter Sales Associate 2

Markham, ON, L3R 8C3, Canada

Pay Range: $24.50-27.50 · Full-time

Apply About employer

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Job details

Pay: Pay Range: $24.50-27.50
Job type: Full-time
Posting language: English
Posted: Oct 26, 2026

Original job description

Daikin Comfort Technologies Distribution, Inc., is seeking a professional, skilled individual for our Customer Service/Inside Sales Representative position for our Branch Operations group. The CSR/ISR sells the organization’s products and services for prospective and established customers. Whether at the counter, on the phone or through email or fax, the CSR handles customers’ needs by finding out what they need, answering questions, creating solutions, and ensuring a smooth and quick sales process.

Why work with us?

Training programs are available to help guide team members and develop new skills
Growth Opportunities - there is immense opportunities to grow your career
You will be part of a Global Company - our family brands are backed by Daikin Industries, Ltd.

Responsibilities may include:

Help the branch build its sales including the new business component by helping to maintain house accounts through active Dealer communication of new product launches, services, supplies, prices, and new products sales and or discounts via outbound calls and in house counter discussions. Conduct outbound calls for existing and lost customer accounts.
Maintain sales programs within assigned territory by keeping customers informed about available services, supplies, prices, and new products.
Provide excellent customer service via walk-ins, phone calls and e-mails.
Execute all aspects of the sales function including order processing, purchase orders, payment processing, quotes and delivery dates - ensure accuracy of information being entered to guarantee correct item(s) are ordered.
Recommend alternate products based on cost, availability or specifications as needed.
Obtain and monitor scheduled shipment dates to ensure timely delivery and expedite as needed. Coordinate with manufacturing, sales, distribution, and vendors regarding shipments.
Generate new and repeat sales by providing product and technical information in a timely manner.
Educate customers about product terminology, features and benefits in order to improve sales and customer satisfaction.
Provide accurate information regarding availability of in-stock items. Conduct cycle counts as required. Replenish the showroom stock as needed.
Assist customers with warranties and returns.
Collaborate with the Branch Manager to determine the best methods to resolve problems to ensure customer satisfaction and adherence to the organization’s policies. Coordinate problem resolution with appropriate departments.
Daily processing of cash drawer, end of shift count of money. prepare deposit slip and place in safe.
Periodically reach out to customers to determine satisfaction with the organization, products, and services
Monitor competitive activity and trends within territory.
Maintain records and prepare reports on sales activities.
Expand knowledge of HVAC products and keep current with latest trends within the industry.
Work positively with all levels of management and peers to ensure all areas and departments are kept up to speed and are working as an effective team to deliver the highest level of service possible.
Understand and follow work instructions, operating procedures, and company policies.
May travel to customer location to follow-up, make presentations or perform demonstrations.
Assist in warehouse as needed, including inventory counts and movement of product including operating a forklift.
Perform additional tasks as assigned.

Knowledge & Skills:

Knowledge of HVAC equipment / products is preferred.
General Microsoft Office skills (Outlook, Excel, Word) as well as working knowledge of database applications.
Effective and high-quality Customer Service/Relationship management skills via walk-ins, phone, and email.
- Positive, professional attitude, handling difficult customers with ability to diffuse negative situations.
- Developing rapport and effective listening skills
- Phone etiquette and e-mail etiquette
- Professionalism – patience, poise, and tact
- Ability to deal with high volume customer traffic.
Effective verbal skills – must be able to explain fairly technical parts information clearly.
Written skills – must be able to effectively and timely communicate via e-mail with customers and accurately input orders.
Effective organizational skills and time management skills including ability to prioritize and multi-task.
High level of attention to detail and accuracy.
Ability to establish positive working relationships with internal and external customers and employees.
Ability to use good judgement and strong work ethics and integrity on the job.
Ability to assist in the warehouse and operate a forklift as needed while doing so in a safe and efficient manner.
Ability to understand and follow procedures, work instructions and company policies

Experience:

5+ years of progressive sales and customer service experience preferred
5+ years in the HVAC industry preferred

Education:

High School diploma or GED equivalent, some college preferred
HVAC certification preferred

Physical Requirements/Work Environment:

Must be able to perform essential responsibilities with or without reasonable accommodations

Pay Range: $24.50-27.50

Qualified Applicants must be legally authorized for employment in Canada. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in Canada.

The Company provides equal employment opportunity to all employees and applicants regardless of a person’s race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.

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More about this job

Responsibilities

The associate will manage inside sales and customer service duties, including processing orders, providing technical product information, and maintaining dealer accounts. They are also responsible for warehouse tasks, inventory cycle counts, and ensuring accurate financial processing at the sales counter.

Requirements

Candidates should have 5+ years of progressive sales and HVAC industry experience, along with strong communication and organizational skills. A high school diploma or GED is required, with preference given to those holding HVAC certifications.

Skills

Customer service
Inside sales
HVAC product knowledge
Order processing
Relationship management
Technical communication
Problem resolution
Inventory management
Forklift operation
Microsoft Office
Time management
Attention to detail
Conflict resolution
Reporting
Database applications

Benefits

Training programs
Growth opportunities

Visa sponsorship

Not detected in the job text

Keywords

HVAC
Inside Sales
Customer Service
Counter Sales
Branch Operations
Inventory Management
Forklift
Order Processing
Purchase Orders
Warranty
Returns
Microsoft Outlook
Microsoft Excel
Microsoft Word
Database Applications
Technical Support
Sales Reporting
Cycle Counts
Dealer Communication
Product Launches

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