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Added 11 mins ago
SD
Merchandiser, Hourly Part Time Evening Greenlight Requisition
Shoppers Drug Mart
Leduc, AB
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 11 mins ago
LC
Pharmacist
Loblaw Companies Limited
Toronto, ON
- Full-time
…Come share our vision and passion in delivering a superior customer experience. Be a part of our growing Health & Wellness philosophy that includes: Pharmacy, Dietitian, Medical and Optical…
Added 11 mins ago
LC
Pharmacist - Full-Time (12 months contract)
Loblaw Companies Limited
Toronto, ON
- Full-time
…Come share our vision and passion in delivering a superior customer experience. Be a part of our growing Health & Wellness philosophy that includes: Pharmacy, Dietitian, Medical and Optical…
Added 11 mins ago
LC
Relief Pharmacist
Loblaw Companies Limited
Toronto, ON
- Full-time
our vision and passion in delivering a superior customer experience. Be a part of our growing
Added 11 mins ago
TT
Assistant Store Manager in Training HomeSense Hyde Park
The TJX Companies, Inc.
Toronto, ON
- Full-time
Under the guidance of the Store Manager, you’ll participate in an on-the-job training program designed to deepen your knowledge of key store functions, including merchandising, customer…
Added 11 mins ago
P
Customer Support Lead
Pontosense
Toronto, ON
- Full-time
Toronto or Waterloo, hybrid | Full-time | Reports to the Manager, Customer Support
Added 11 mins ago
P
Customer Support Specialist
Pontosense
Toronto, ON
- Full-time
Toronto or Waterloo, hybrid | Full-time | Reports to the Manager, Customer Support
Added 11 mins ago
B
Branch Manager, Commercial Insurance
BrokerLink
Markham, ON
- Full-time
We want like-minded individuals who want to provide the highest level of customer service, who carry themselves with utmost professionalism.
Added 11 mins ago
TH
Chef(fe) cassier(ère) de l'avant du magasin (temps plein)
The Home Depot
Canada
- Full-time
…through scheduling and providing first level of escalation for customer…
Added 11 mins ago
TH
Associé(e) quincaillerie (temps partiel)
The Home Depot
Boisbriand, QC
- Part-time
Sales Associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. Sales Associates have an emphasis on department and product…
Added 11 mins ago
TH
Préposé(e) à la préparation des commandes, Nuit (temps plein)
The Home Depot
Canada
- Full-time
…out of the store and loaded onto the truck. As part of the Service Desk team, Order Picker associates need to be comfortable handling basic customer order-related transactions, such as POS…
Added 11 mins ago
SB
Field Marketing Coordinator
Stanley Black & Decker, Inc.
Mississauga, ON
- Full-time
…Residential Sales. The Field Marketing Coordinator is a dedicated service support representative with responsibility for the big box retail stores. As a Field Marketing Coordinator, you…
Added 11 mins ago
SB
Field Marketing Coordinator/Coordonnateur du marketing sur le terrain - Montreal, QC
Stanley Black & Decker, Inc.
Montreal, QC · St. Leonard CAN - Blvd Langelier
- Full-time
Added 11 mins ago
E
Telecom Construction Manager
ELITS
Mississauga, ON
- Full-time
The Telecom Construction Manager leads Civil Works delivery for assigned telecommunications deployment projects. The role is accountable for safe, high quality, on time, and cost controlled…
Added 11 mins ago
R
Associate Portfolio Manager
RBC
AB
- Full-time
As an Associate Portfolio Manager, you are a key member of a professional team charged with building and managing a high performance investment counselling franchise, the Associate works…
Added 11 mins ago
FM
Stagiaire bilingue en marketing – Zone de marché (Québec/Ouest) / Bilingual Marketing Intern – Market Area (Quebec/Western)
Ford Motor Company
Oakville, ON
- Part-time
Support Marketing Manager with all regional activations and sponsorships
Added 11 mins ago
T
Client Service Associate, Financial Planning
TD
Montreal, QC
- Full-time
Are you passionate about growing your career within Financial Planning and providing legendary support to partners and clients? If so, then apply for the position of Financial Planning…
Added 11 mins ago
T
Senior Regional Manager, Financial Planning
TD
Barrie, ON
- Full-time
Are you a seasoned industry professional and team manager, excited to take a team of high-performing financial planners to the next levels of sales and service delivery at TD Wealth? If so,…
Added 11 mins ago
T
London Credit Card Representative
TD
London, ON
- Full-time
…issue by providing advice and recommending a TD product or service, you’ll help us offer trusted support to our clients whenever they need it. You’ll consistently deliver legendary customer…
Added 11 mins ago
BE
Delivery Driver (G Class)
Battlefield Equipment Rentals
Guelph, ON
- Full-time
This role is ideal for someone who enjoys being on the road, working independently, and providing excellent customer service. As a G Class Driver, you’ll be the direct link between our…
Added 11 mins ago
BE
Branch Manager
Battlefield Equipment Rentals
Guelph, ON
- Full-time
As Branch Manager, you will provide overall leadership to all branch employees and take full responsibility for operational performance, customer satisfaction, safety, service excellence,…
Added 11 mins ago
SC
Sales Associate
Staples Canada
Toronto, ON · Etobicoke, ON
- Part-time
Deliver exceptional customer service and enhance customer engagement and satisfaction.
Added 11 mins ago
SR
Overnight Reno Associate - Staples Masonville
Staples Retail
London, ON
- Part-time
Deliver exceptional customer service and enhance customer engagement and satisfaction.
Added 11 mins ago
M
Senior Events Manager
Marriott
Burnaby, BC
- Full-time
Prepares all event documentation and coordinates with Sales, property departments and customer to ensure consistent, high level service throughout the pre-event, event and post-event phases…
Added 11 mins ago
CI
Assistant Store Manager
Carters Inc.
St. John's, NL
- Full-time
Reduce loss through a consistent level of customer service, education, and operational controls

AirReps

Counter Sales Associate 2

Markham, ON, L3R 8C3, Canada

Pay Range: $24.50-27.50 · Full-time

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Job details

Pay: Pay Range: $24.50-27.50
Job type: Full-time
Posting language: English
Posted: Oct 26, 2026

Original job description

Daikin Comfort Technologies Distribution, Inc., is seeking a professional, skilled individual for our Customer Service/Inside Sales Representative position for our Branch Operations group. The CSR/ISR sells the organization’s products and services for prospective and established customers. Whether at the counter, on the phone or through email or fax, the CSR handles customers’ needs by finding out what they need, answering questions, creating solutions, and ensuring a smooth and quick sales process.

Why work with us?

Training programs are available to help guide team members and develop new skills
Growth Opportunities - there is immense opportunities to grow your career
You will be part of a Global Company - our family brands are backed by Daikin Industries, Ltd.

Responsibilities may include:

Help the branch build its sales including the new business component by helping to maintain house accounts through active Dealer communication of new product launches, services, supplies, prices, and new products sales and or discounts via outbound calls and in house counter discussions. Conduct outbound calls for existing and lost customer accounts.
Maintain sales programs within assigned territory by keeping customers informed about available services, supplies, prices, and new products.
Provide excellent customer service via walk-ins, phone calls and e-mails.
Execute all aspects of the sales function including order processing, purchase orders, payment processing, quotes and delivery dates - ensure accuracy of information being entered to guarantee correct item(s) are ordered.
Recommend alternate products based on cost, availability or specifications as needed.
Obtain and monitor scheduled shipment dates to ensure timely delivery and expedite as needed. Coordinate with manufacturing, sales, distribution, and vendors regarding shipments.
Generate new and repeat sales by providing product and technical information in a timely manner.
Educate customers about product terminology, features and benefits in order to improve sales and customer satisfaction.
Provide accurate information regarding availability of in-stock items. Conduct cycle counts as required. Replenish the showroom stock as needed.
Assist customers with warranties and returns.
Collaborate with the Branch Manager to determine the best methods to resolve problems to ensure customer satisfaction and adherence to the organization’s policies. Coordinate problem resolution with appropriate departments.
Daily processing of cash drawer, end of shift count of money. prepare deposit slip and place in safe.
Periodically reach out to customers to determine satisfaction with the organization, products, and services
Monitor competitive activity and trends within territory.
Maintain records and prepare reports on sales activities.
Expand knowledge of HVAC products and keep current with latest trends within the industry.
Work positively with all levels of management and peers to ensure all areas and departments are kept up to speed and are working as an effective team to deliver the highest level of service possible.
Understand and follow work instructions, operating procedures, and company policies.
May travel to customer location to follow-up, make presentations or perform demonstrations.
Assist in warehouse as needed, including inventory counts and movement of product including operating a forklift.
Perform additional tasks as assigned.

Knowledge & Skills:

Knowledge of HVAC equipment / products is preferred.
General Microsoft Office skills (Outlook, Excel, Word) as well as working knowledge of database applications.
Effective and high-quality Customer Service/Relationship management skills via walk-ins, phone, and email.
- Positive, professional attitude, handling difficult customers with ability to diffuse negative situations.
- Developing rapport and effective listening skills
- Phone etiquette and e-mail etiquette
- Professionalism – patience, poise, and tact
- Ability to deal with high volume customer traffic.
Effective verbal skills – must be able to explain fairly technical parts information clearly.
Written skills – must be able to effectively and timely communicate via e-mail with customers and accurately input orders.
Effective organizational skills and time management skills including ability to prioritize and multi-task.
High level of attention to detail and accuracy.
Ability to establish positive working relationships with internal and external customers and employees.
Ability to use good judgement and strong work ethics and integrity on the job.
Ability to assist in the warehouse and operate a forklift as needed while doing so in a safe and efficient manner.
Ability to understand and follow procedures, work instructions and company policies

Experience:

5+ years of progressive sales and customer service experience preferred
5+ years in the HVAC industry preferred

Education:

High School diploma or GED equivalent, some college preferred
HVAC certification preferred

Physical Requirements/Work Environment:

Must be able to perform essential responsibilities with or without reasonable accommodations

Pay Range: $24.50-27.50

Qualified Applicants must be legally authorized for employment in Canada. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in Canada.

The Company provides equal employment opportunity to all employees and applicants regardless of a person’s race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.

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More about this job

Responsibilities

The associate will manage inside sales and customer service duties, including processing orders, providing technical product information, and maintaining dealer accounts. They are also responsible for warehouse tasks, inventory cycle counts, and ensuring accurate financial processing at the sales counter.

Requirements

Candidates should have 5+ years of progressive sales and HVAC industry experience, along with strong communication and organizational skills. A high school diploma or GED is required, with preference given to those holding HVAC certifications.

Skills

Customer service
Inside sales
HVAC product knowledge
Order processing
Relationship management
Technical communication
Problem resolution
Inventory management
Forklift operation
Microsoft Office
Time management
Attention to detail
Conflict resolution
Reporting
Database applications

Benefits

Training programs
Growth opportunities

Visa sponsorship

Not detected in the job text

Keywords

HVAC
Inside Sales
Customer Service
Counter Sales
Branch Operations
Inventory Management
Forklift
Order Processing
Purchase Orders
Warranty
Returns
Microsoft Outlook
Microsoft Excel
Microsoft Word
Database Applications
Technical Support
Sales Reporting
Cycle Counts
Dealer Communication
Product Launches

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