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Added 12 mins ago
IP
Bilingual Collection Associate
Imperial PFS Canada
Toronto, ON
- $45,000 to $52,000 CAD / year
- Full-time
Carry out any general task at the request of the management team that may be required by their function
Added 12 mins ago
FB
Customer Service Representative
Farm Boy Inc.
Toronto, ON
- $18 CAD / hour
- Part-time
You’ll help create the welcoming, fresh shopping experience Farm Boy is known for by delivering outstanding customer service and keeping our department looking its best. With an eye for…
Added 12 mins ago
CG
Kitchen Help Full Time
Compass Group Canada
Victoria, BC
- Full-time
Perform general cleaning duties including carts, trolleys, dishes and pots.
Added 12 mins ago
BD
Data Automation Specialist
Black Diamond Group
Calgary, AB
- Full-time
Reporting to the General Manager – AI & Business Optimization, this role will work with business teams across Black Diamond Group to understand how work is performed, identify data and…
Added 12 mins ago
MR
Vice Dean Academic, Faculty of Business, Communication Studies and Aviation
Mount Royal University
Calgary, AB
- Part-time
…a Bachelor of Business Administration (BBA) with majors in General Management, Human Resources Management, Accounting, Finance, International Business, Supply Chain Management, and…
Added 12 mins ago
OV
Facility Operator | Full-Time | South Okanagan Events Centre
Oak View Group
Penticton, BC
- $23 to $29 CAD / hour
- Full-time
Ability to deal courteously, tactfully, and diplomatically with members of the general public as well as internal and external clients.
Added 12 mins ago
U
Warehouse Associate (AM)
UPS
London, ON
- Internship
…experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow - people with a unique combination of…
Added 12 mins ago
U
Warehouse Associate (AM)
UPS
London, ON
- Internship
…experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow - people with a unique combination of…
Added 12 mins ago
R
Senior Program Manager, Policy and Regulatory Affairs
Remitly
Vancouver, BC
- Full-time
…closely with our Canadian leadership team including Remitly's General Manager for Canada, Chief Compliance Office for Canada and Head of Legal for…
Added 12 mins ago
MS
Jr. Software Engineer - Java, Angular, JavaScript
Motorola Solutions
ON · Gatineau, QC · Quebec, QC
- Full-time
…global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our…
Added 12 mins ago
U
Ground Handler (PM Ramp Agent) - YVR Area
UPS
Richmond, BC
- Internship
…experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow - people with a unique combination of…
Added 12 mins ago
U
Yard Crew - Surrey Hub
UPS
Surrey, BC
- Internship
…experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow - people with a unique combination of…
Added 12 mins ago
U
Yard Crew - Surrey Hub
UPS
Surrey, BC
- Internship
…experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow - people with a unique combination of…
Added 12 mins ago
U
Ground Handler (PM Ramp Agent) - YVR Area
UPS
Richmond, BC
- Internship
…experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow - people with a unique combination of…
Added 12 mins ago
U
Account Executive
UPS
Kitchener, ON
- Full-time
…experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow - people with a unique combination of…
Added 12 mins ago
U
Early AM Warehouse Associate - Kamloops
UPS
Kamloops, BC
- Part-time
…experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow - people with a unique combination of…
Added 12 mins ago
U
Early AM Warehouse Associate - Kamloops
UPS
Kamloops, BC
- Part-time
…experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow - people with a unique combination of…
Added 12 mins ago
UL
Associate Planner
United Legwear & Apparel Co.
Toronto, ON
- $70,000 to $80,000 CAD / year
- Full-time
Help develop annual budget, monthly reforecast on sales, margin, and inventory plans
Added 12 mins ago
D
Technician, Product administration
Desjardins
Levis, QC
- Full-time
As a product administration technician, you provide administrative support to Desjardins components and help administer specialized products and member/client accounts. You provide…
Added 27 mins ago
Talent Management & Entertainment Internship - Winter 2027 (Toronto)
Select Management Group
Toronto, ON
…includes office admin work, research, project tracking and general support. You will be assisting with talent projects (including endorsements, appearances, brand deals, licensing, and…
Added 27 mins ago
MI
Senior Quality Engineer
Magna International
Concord, ON
- Full-time
At Magna, you can expect an engaging and dynamic environment where you can help to develop industry-leading automotive technologies. We invest in our employees, providing them with the…
Added 27 mins ago
Groundsperson/ Tower Assembler
Aecon
Winnipeg, MB
…people. At Aecon, you won’t just build your career - you’ll help build what matters to enable future generations to…
Added 42 mins ago
OR
Senior Specialist, Dealer Support- Bilingual
OSL Retail Services Inc
Mississauga, ON
- Other
…and skills-matching assessments. These tools are designed to help our hiring team identify candidates whose experience and qualifications align closely with the requirements of the role.…
Added 42 mins ago
MP
Sales Support Associate
Mastronardi Produce
Kingsville, ON
- Full-time
…values (Passion, Respect, Innovation, Drive, Excellence) to help us fulfill our mission to inspire healthy living through WOW flavor…
Added 42 mins ago
LC
Merchandiser, Hourly Part Time Day
Loblaw Companies Limited
Halifax, NS
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.

AirReps

Counter Sales Associate 2

Markham, ON, L3R 8C3, Canada

Pay Range: $24.50-27.50 · Full-time

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Job details

Pay: Pay Range: $24.50-27.50
Job type: Full-time
Posting language: English
Posted: Oct 26, 2026

Original job description

Daikin Comfort Technologies Distribution, Inc., is seeking a professional, skilled individual for our Customer Service/Inside Sales Representative position for our Branch Operations group. The CSR/ISR sells the organization’s products and services for prospective and established customers. Whether at the counter, on the phone or through email or fax, the CSR handles customers’ needs by finding out what they need, answering questions, creating solutions, and ensuring a smooth and quick sales process.

Why work with us?

Training programs are available to help guide team members and develop new skills
Growth Opportunities - there is immense opportunities to grow your career
You will be part of a Global Company - our family brands are backed by Daikin Industries, Ltd.

Responsibilities may include:

Help the branch build its sales including the new business component by helping to maintain house accounts through active Dealer communication of new product launches, services, supplies, prices, and new products sales and or discounts via outbound calls and in house counter discussions. Conduct outbound calls for existing and lost customer accounts.
Maintain sales programs within assigned territory by keeping customers informed about available services, supplies, prices, and new products.
Provide excellent customer service via walk-ins, phone calls and e-mails.
Execute all aspects of the sales function including order processing, purchase orders, payment processing, quotes and delivery dates - ensure accuracy of information being entered to guarantee correct item(s) are ordered.
Recommend alternate products based on cost, availability or specifications as needed.
Obtain and monitor scheduled shipment dates to ensure timely delivery and expedite as needed. Coordinate with manufacturing, sales, distribution, and vendors regarding shipments.
Generate new and repeat sales by providing product and technical information in a timely manner.
Educate customers about product terminology, features and benefits in order to improve sales and customer satisfaction.
Provide accurate information regarding availability of in-stock items. Conduct cycle counts as required. Replenish the showroom stock as needed.
Assist customers with warranties and returns.
Collaborate with the Branch Manager to determine the best methods to resolve problems to ensure customer satisfaction and adherence to the organization’s policies. Coordinate problem resolution with appropriate departments.
Daily processing of cash drawer, end of shift count of money. prepare deposit slip and place in safe.
Periodically reach out to customers to determine satisfaction with the organization, products, and services
Monitor competitive activity and trends within territory.
Maintain records and prepare reports on sales activities.
Expand knowledge of HVAC products and keep current with latest trends within the industry.
Work positively with all levels of management and peers to ensure all areas and departments are kept up to speed and are working as an effective team to deliver the highest level of service possible.
Understand and follow work instructions, operating procedures, and company policies.
May travel to customer location to follow-up, make presentations or perform demonstrations.
Assist in warehouse as needed, including inventory counts and movement of product including operating a forklift.
Perform additional tasks as assigned.

Knowledge & Skills:

Knowledge of HVAC equipment / products is preferred.
General Microsoft Office skills (Outlook, Excel, Word) as well as working knowledge of database applications.
Effective and high-quality Customer Service/Relationship management skills via walk-ins, phone, and email.
- Positive, professional attitude, handling difficult customers with ability to diffuse negative situations.
- Developing rapport and effective listening skills
- Phone etiquette and e-mail etiquette
- Professionalism – patience, poise, and tact
- Ability to deal with high volume customer traffic.
Effective verbal skills – must be able to explain fairly technical parts information clearly.
Written skills – must be able to effectively and timely communicate via e-mail with customers and accurately input orders.
Effective organizational skills and time management skills including ability to prioritize and multi-task.
High level of attention to detail and accuracy.
Ability to establish positive working relationships with internal and external customers and employees.
Ability to use good judgement and strong work ethics and integrity on the job.
Ability to assist in the warehouse and operate a forklift as needed while doing so in a safe and efficient manner.
Ability to understand and follow procedures, work instructions and company policies

Experience:

5+ years of progressive sales and customer service experience preferred
5+ years in the HVAC industry preferred

Education:

High School diploma or GED equivalent, some college preferred
HVAC certification preferred

Physical Requirements/Work Environment:

Must be able to perform essential responsibilities with or without reasonable accommodations

Pay Range: $24.50-27.50

Qualified Applicants must be legally authorized for employment in Canada. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in Canada.

The Company provides equal employment opportunity to all employees and applicants regardless of a person’s race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.

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More about this job

Responsibilities

The associate will manage inside sales and customer service duties, including processing orders, providing technical product information, and maintaining dealer accounts. They are also responsible for warehouse tasks, inventory cycle counts, and ensuring accurate financial processing at the sales counter.

Requirements

Candidates should have 5+ years of progressive sales and HVAC industry experience, along with strong communication and organizational skills. A high school diploma or GED is required, with preference given to those holding HVAC certifications.

Skills

Customer service
Inside sales
HVAC product knowledge
Order processing
Relationship management
Technical communication
Problem resolution
Inventory management
Forklift operation
Microsoft Office
Time management
Attention to detail
Conflict resolution
Reporting
Database applications

Benefits

Training programs
Growth opportunities

Visa sponsorship

Not detected in the job text

Keywords

HVAC
Inside Sales
Customer Service
Counter Sales
Branch Operations
Inventory Management
Forklift
Order Processing
Purchase Orders
Warranty
Returns
Microsoft Outlook
Microsoft Excel
Microsoft Word
Database Applications
Technical Support
Sales Reporting
Cycle Counts
Dealer Communication
Product Launches

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