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Added 5 mins ago
W
Senior Representative - Inside Sales
Wesco
Kitchener, ON
- Full-time
As a Senior Representative - Inside Sales, you will interact with existing customers to increase sales of the Company's products and/or services. You will obtain, create, and up-selling…
Added 5 mins ago
A
Customer Service Representative/ Inside Sales Representative, Level 1
AirReps
Calgary, AB
- Full-time
The CSR/Inside Sales Representative sells the organization’s products and services for prospective and established customers. Whether face to face, on the phone or through email or fax, the…
Added 36 mins ago
Junior Installer
Reliance Home Comfort
Edmonton, AB
Be flexible to work in service, water heater installation, and or assistance roles/duties, in the field or in the warehouse, in assigned areas and surrounding areas as assigned.
Added 36 mins ago
VI
Bilingual (French/English) CSR
VEGA Instruments, Canada Ltd.
Toronto, ON · North York, Ontario
- Full-time
Participating in networking opportunities with colleagues in Inside Sales and Outside Sales, as well as with customers, through LinkedIn and industry tradeshows.
Added 36 mins ago
VI
Bilingual (French/English) CSR
VEGA Instruments, Canada Ltd.
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Participating in networking opportunities with colleagues in Inside Sales and Outside Sales, as well as with customers, through LinkedIn and industry tradeshows.
Added 50 mins ago
GF
Customer Service Representative (Motivator) -Toronto Richmond and Bathurst
GoodLife Fitness
Toronto, ON
- Part-time
Previous customer service and sales experience an asset
Added 1 hour ago
LG
Assistant Store Manager - Full Time - Sherway Gardens
L'OCCITANE Group (B Corp)
Toronto, ON · Etobicoke, ON
- Full-time
Prioritize Guest Experience: Create personal experiences and provide knowledgeable service to guide guests in selecting products tailored to their preferences.
Added 1 hour ago
SI
Inside Sales Representative, Legacy Products
Swiss Instruments Limited
Mississauga, ON
- Full-time
· At least 3 years of work experience in inside sales, customer service, order processing, or sales administration is preferred.
Added 1 hour ago
Director, CX Business Systems
Braze
Toronto, ON
…global scale while striving for greater equity and opportunity – inside and outside our…
Added 1 hour ago
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Counter Sales Associate 2
AirReps
Markham, ON
- Full-time
Daikin Comfort Technologies Distribution, Inc., is seeking a professional, skilled individual for our Customer Service/Inside Sales Representative position for our Branch Operations group.…
Added 2 hours ago
TS
Store Associate
The Salvation Army Canada and Bermuda Territory
Orleans, ON · Ottawa, ON
- Full-time
Contribute to meeting store sales targets; provide efficient courteous customer service; use tact when dealing with difficult customers.
Added 2 hours ago
BC
Inside Sales Representative
Bunzl Canada
Vancouver, BC
- Full-time
We are seeking a dynamic and results-driven Portfolio Sales Representative (Inside Sales) to drive revenue and margin growth by expanding share-of-wallet within existing accounts and…
Added 2 hours ago
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Junior Mechanical Designer
Berendsen
Oakville, ON
- Full-time
Works in collaboration with: Design Team, Shop Foreman, Production Coordinator, Production Planner, Buyer, Suppliers, Inside and Outside sales staff.
Added 2 hours ago
TH
Merchandising Associate Part Time (MONCTON)
The Home Depot
Moncton, NB
- Part-time
Merchandising Execution Associates (MEAs) perform in-store merchandising service activities such as merchandising projects, planogram maintenance, overhead organization, and display/signage…
Added 3 hours ago
SC
Sales Professional - Inside Sales
Service Corporation International
Thornhill, ON · Toronto, ON
- Full-time
1-2 years of customer service or sales industry experience preferred
Added 11 hours ago
Spécialiste du support client bilingue/ Bilingual Client Support Specialist
AutoTrader.ca
Boisbriand, QC
Le rôle du spécialiste – service à la clientèle est de fournir un soutien quotidien axé sur la clientèle à des clients et à des groupes de concessionnaires particuliers qui font affaire…
Added 11 hours ago
A
Spécialiste du support client bilingue/ Bilingual Client Support Specialist
AutoTrader.ca
Boisbriand, QC
- Full-time
Le rôle du spécialiste – service à la clientèle est de fournir un soutien quotidien axé sur la clientèle à des clients et à des groupes de concessionnaires particuliers qui font affaire…
Added 11 hours ago
TI
Inside Sales Representative-French & English
TMG Industrial
Oakville, ON
- Full-time
…markets, and we’re investing to grow it further. As our Bilingual Inside Sales Representative, you’ll be a key voice for these customers and help shape how we grow in the…
Added 13 hours ago
KS
Temporary Associate
kate spade new york
Vancouver, BC · Ksny Pacific Centre
- Part-time
Ability to lift at least 25 lbs. regularly (up to 50 lbs, occasionally), to climb, bend, kneel, and maneuver sales floor and stockroom.
Added 14 hours ago
QR
Sales Representative
Quincaillerie Richelieu
Vancouver, BC
- Full-time
Key Responsibilities of an Inside Sales Representative:
Added 14 hours ago
RM
Inside Sales Representative
Russel Metals
Winnipeg, MB
- Full-time
We are currently hiring an Inside Sales Representative at our Winnipeg East Branch. This is a full-time, permanent job working 40 hours per week, Monday to Friday.
Added 14 hours ago
RM
Inside Sales Representative
Russel Metals
Nanaimo, BC
- Full-time
Russel Metals Inc. is seeking a motivated, customer-focused individual to join our team as an Inside Sales Representative in Nanaimo, BC. This is a full-time, permanent opportunity.
Added 20 hours ago
SB
05579 Inside Sales
Sally Beauty
Edmonton, AB
- Part-time
The Sales Associate/Beauty Advisor will focus on one primary objective – creating a memorable shopping experience for our customers. We are continually searching for passionate beauty…
Added 22 hours ago
B
In-Store Sales Assistant
Boomerang
Toronto, ON
- Full-time
Boomerang is currently growing its Toronto campaign team and is looking for an In-Store Sales Assistant to support face-to-face sales campaigns taking place inside retail environments and…
Added 23 hours ago
C-
Technical Sales and Field Service Engineer
Captiveaire - Region 114 Western PA
Ottawa, ON
- Full-time
Seeking a driven and motivated engineer to join our sales team focusing on growing business with existing customers and developing new business. This position will involve applications…

AirReps

Counter Sales Associate 2

Markham, ON, L3R 8C3, Canada

Pay Range: $24.50-27.50 · Full-time

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Job details

Pay: Pay Range: $24.50-27.50
Job type: Full-time
Posting language: English
Posted: Oct 26, 2026

Original job description

Daikin Comfort Technologies Distribution, Inc., is seeking a professional, skilled individual for our Customer Service/Inside Sales Representative position for our Branch Operations group. The CSR/ISR sells the organization’s products and services for prospective and established customers. Whether at the counter, on the phone or through email or fax, the CSR handles customers’ needs by finding out what they need, answering questions, creating solutions, and ensuring a smooth and quick sales process.

Why work with us?

Training programs are available to help guide team members and develop new skills
Growth Opportunities - there is immense opportunities to grow your career
You will be part of a Global Company - our family brands are backed by Daikin Industries, Ltd.

Responsibilities may include:

Help the branch build its sales including the new business component by helping to maintain house accounts through active Dealer communication of new product launches, services, supplies, prices, and new products sales and or discounts via outbound calls and in house counter discussions. Conduct outbound calls for existing and lost customer accounts.
Maintain sales programs within assigned territory by keeping customers informed about available services, supplies, prices, and new products.
Provide excellent customer service via walk-ins, phone calls and e-mails.
Execute all aspects of the sales function including order processing, purchase orders, payment processing, quotes and delivery dates - ensure accuracy of information being entered to guarantee correct item(s) are ordered.
Recommend alternate products based on cost, availability or specifications as needed.
Obtain and monitor scheduled shipment dates to ensure timely delivery and expedite as needed. Coordinate with manufacturing, sales, distribution, and vendors regarding shipments.
Generate new and repeat sales by providing product and technical information in a timely manner.
Educate customers about product terminology, features and benefits in order to improve sales and customer satisfaction.
Provide accurate information regarding availability of in-stock items. Conduct cycle counts as required. Replenish the showroom stock as needed.
Assist customers with warranties and returns.
Collaborate with the Branch Manager to determine the best methods to resolve problems to ensure customer satisfaction and adherence to the organization’s policies. Coordinate problem resolution with appropriate departments.
Daily processing of cash drawer, end of shift count of money. prepare deposit slip and place in safe.
Periodically reach out to customers to determine satisfaction with the organization, products, and services
Monitor competitive activity and trends within territory.
Maintain records and prepare reports on sales activities.
Expand knowledge of HVAC products and keep current with latest trends within the industry.
Work positively with all levels of management and peers to ensure all areas and departments are kept up to speed and are working as an effective team to deliver the highest level of service possible.
Understand and follow work instructions, operating procedures, and company policies.
May travel to customer location to follow-up, make presentations or perform demonstrations.
Assist in warehouse as needed, including inventory counts and movement of product including operating a forklift.
Perform additional tasks as assigned.

Knowledge & Skills:

Knowledge of HVAC equipment / products is preferred.
General Microsoft Office skills (Outlook, Excel, Word) as well as working knowledge of database applications.
Effective and high-quality Customer Service/Relationship management skills via walk-ins, phone, and email.
- Positive, professional attitude, handling difficult customers with ability to diffuse negative situations.
- Developing rapport and effective listening skills
- Phone etiquette and e-mail etiquette
- Professionalism – patience, poise, and tact
- Ability to deal with high volume customer traffic.
Effective verbal skills – must be able to explain fairly technical parts information clearly.
Written skills – must be able to effectively and timely communicate via e-mail with customers and accurately input orders.
Effective organizational skills and time management skills including ability to prioritize and multi-task.
High level of attention to detail and accuracy.
Ability to establish positive working relationships with internal and external customers and employees.
Ability to use good judgement and strong work ethics and integrity on the job.
Ability to assist in the warehouse and operate a forklift as needed while doing so in a safe and efficient manner.
Ability to understand and follow procedures, work instructions and company policies

Experience:

5+ years of progressive sales and customer service experience preferred
5+ years in the HVAC industry preferred

Education:

High School diploma or GED equivalent, some college preferred
HVAC certification preferred

Physical Requirements/Work Environment:

Must be able to perform essential responsibilities with or without reasonable accommodations

Pay Range: $24.50-27.50

Qualified Applicants must be legally authorized for employment in Canada. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in Canada.

The Company provides equal employment opportunity to all employees and applicants regardless of a person’s race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.

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More about this job

Responsibilities

The associate will manage inside sales and customer service duties, including processing orders, providing technical product information, and maintaining dealer accounts. They are also responsible for warehouse tasks, inventory cycle counts, and ensuring accurate financial processing at the sales counter.

Requirements

Candidates should have 5+ years of progressive sales and HVAC industry experience, along with strong communication and organizational skills. A high school diploma or GED is required, with preference given to those holding HVAC certifications.

Skills

Customer service
Inside sales
HVAC product knowledge
Order processing
Relationship management
Technical communication
Problem resolution
Inventory management
Forklift operation
Microsoft Office
Time management
Attention to detail
Conflict resolution
Reporting
Database applications

Benefits

Training programs
Growth opportunities

Visa sponsorship

Not detected in the job text

Keywords

HVAC
Inside Sales
Customer Service
Counter Sales
Branch Operations
Inventory Management
Forklift
Order Processing
Purchase Orders
Warranty
Returns
Microsoft Outlook
Microsoft Excel
Microsoft Word
Database Applications
Technical Support
Sales Reporting
Cycle Counts
Dealer Communication
Product Launches

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