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Added 9 mins ago
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Condominium Manager Residential Portfolio GTA East (MRCM)
Associa
Mississauga, ON
- $80,000 CAD / year
- Full-time
As a Property Manager you will be responsible for the relationship management with our clients, handle day-to-day operational, maintenance, administrative, and financial management for the…
Added 9 mins ago
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(CAN) Customer Service Manager
Walmart
Brampton, ON
- Part-time
Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead…
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Manager, Sourcing - IF (Category - Food, Temp - 12 months Contract)
Walmart
Mississauga, ON
- Full-time
Supplier communication management is key, ensuring thorough understanding of brand standards for all suppliers. The role also develops and executes plans aimed at driving savings and…
Added 9 mins ago
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(CAN) Technician - HVAC/R
Walmart
Mississauga, ON
- Full-time
…units. Ensures the proper operation of HVAC systems and Energy Management Systems by performing routine checks, identifying issues, and coordinating necessary maintenance or repairs under…
Added 9 mins ago
Continuous Improvement Maintenance Specialist
Ice River Sustainable Solutions
Feversham, ON
Provide visibility to the management team regarding critical system issues and performance gaps.
Added 9 mins ago
Guest Service Agent
Northland Properties
Dartmouth, NS
…hotels, restaurants, resorts, sports, construction, and asset management. Our well-known and loved brands have been bringing people together to celebrate unforgettable experiences across…
Added 9 mins ago
Branch Manager
Price Industries Limited
Hamilton, ON
The Branch manager’s primary focus is overseeing the day-to-day activities of the office. As a manager, they will develop, inspire and motivate their team. The Branch Manager working in…
Added 9 mins ago
LC
Assistant Department Manager Part Time Day
Loblaw Companies Limited
Moncton, NB
- Part-time
…candidates and customers. Requests for accommodation due to a disability (which may be visible or invisible, temporary or permanent) can be made at any stage of application and employment.…
Added 9 mins ago
COOK
Southbridge Healthcare LP
Toronto, ON
Southbridge welcomes those applicants with disability related needs and those whom a need for accommodation in the recruitment process. Please provide notice of your need for accommodation…
Added 9 mins ago
COOK
Southbridge Healthcare LP
Port Hope, ON
Southbridge welcomes those applicants with disability related needs and those whom a need for accommodation in the recruitment process. Please provide notice of your need for accommodation…
Added 9 mins ago
Sales Support Coordinator
Enercare
Toronto, ON
…quality in all aspects of sales appointment booking for Energy Management Consultants and are well versed in all the products and services offered by the company. The ability to show…
Added 9 mins ago
Restaurant Manager - Trenton South Onroute (Tim Hortons) (Contract)
Careers at ONroute
Quinte West, ON
…for setting up and maintaining accurate data in the inventory management system. You are responsible to ensure orders are placed, received, stored, and reconciled on time. All financial…
Added 9 mins ago
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Administrative Assistant, National Conferences and Convention
Public Service Alliance of Canada (PSAC)
Ottawa, ON
- Full-time
Under the direction of the Manager, Convention, Conferences and Project, the Administrative Assistant – National Conferences & Conventions provides a full range of administrative support,…
Added 9 mins ago
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Director, Strategic Business Development & Enterprise Sales
Objectway
Toronto, ON
- Full-time
Objectway is a global fintech and technology services provider with over 30 years of experience supporting the wealth, banking and asset management industries.
Added 10 mins ago
DW
Administrative Coordinator
Dying With Dignity Canada
Toronto, ON
- Full-time
Reports to: Manager, People, Culture, and Operations
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Principal Client Success Manager
OpenText
Waterloo, ON
- Full-time
OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will…
Added 10 mins ago
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Change Management Manager
Dexian
Toronto, ON · Greater Toronto Area, Canada
- $45 to $52 CAD / hour
- Contract
Develop and execute enterprise change management and adoption strategies
Added 10 mins ago
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Sr. Travel Project Manager
OpenText
Waterloo, ON
- Full-time
…and services they need to succeed. The Sr. Travel Projects Manager is responsible for aspects of the performance and execution of OpenText’s global travel program. The role includes a…
Added 10 mins ago
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Technical Account Manager – Product Delivery & Client Success
SmartPixel
Montreal, QC
- Full-time
…opportunities to expand existing accounts. Without direct people-management responsibilities, the Technical Account Manager will exercise situational leadership by stepping in when a…
Added 24 mins ago
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IM Transcend-Program Manager, Signavio
Johnson & Johnson Innovative Medicine
Toronto, ON
- Full-time
We are seeking an experienced, hands-on Manager to lead the deployment, ongoing support, and adoption of our Signavio process management program. This role combines technical delivery,…
Added 24 mins ago
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Scheduling & Examinations Assistant
Brock University
St. Catharines, ON · Main Campus (Employees)
- Full-time
Reporting to the Manager, Scheduling and Examination Operations, the Scheduling & Examinations Assistant provides administrative and operational support for course scheduling, registration…
Added 24 mins ago
BQ
QNX Quality Manager
BlackBerry QNX
Ottawa, ON
- Full-time
We're looking for a Quality Manager or Senior Quality Manager (depending on your qualifications) to play a pivotal role in auditing, maintaining, and advancing the quality, safety, and…
Added 24 mins ago
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QNX Quality Manager
BlackBerry
Ottawa, ON
- Full-time
We're looking for a Quality Manager or Senior Quality Manager (depending on your qualifications) to play a pivotal role in auditing, maintaining, and advancing the quality, safety, and…
Added 39 mins ago
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Senior Financial Analyst
Roofmart
Brampton, ON · Roofmart Brampton Office
- Full-time
Ability to work effectively and appropriately with different management levels, both mid-level (Branch Manager) and senior leadership (General Manager)
Added 39 mins ago
LensCrafters - Licensed Assistant Manager - #941 Guelph ON
EssilorLuxottica Group
Guelph, ON
The Assistant Manager acts as a leader in absence of, or in support of the Store Manager & behaves as a business owner within the marketplace & LensCrafters organization. Represents…

AirReps

Counter Sales Associate 2

Markham, ON, L3R 8C3, Canada

Pay Range: $24.50-27.50 · Full-time

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Job details

Pay: Pay Range: $24.50-27.50
Job type: Full-time
Posting language: English
Posted: Oct 26, 2026

Original job description

Daikin Comfort Technologies Distribution, Inc., is seeking a professional, skilled individual for our Customer Service/Inside Sales Representative position for our Branch Operations group. The CSR/ISR sells the organization’s products and services for prospective and established customers. Whether at the counter, on the phone or through email or fax, the CSR handles customers’ needs by finding out what they need, answering questions, creating solutions, and ensuring a smooth and quick sales process.

Why work with us?

Training programs are available to help guide team members and develop new skills
Growth Opportunities - there is immense opportunities to grow your career
You will be part of a Global Company - our family brands are backed by Daikin Industries, Ltd.

Responsibilities may include:

Help the branch build its sales including the new business component by helping to maintain house accounts through active Dealer communication of new product launches, services, supplies, prices, and new products sales and or discounts via outbound calls and in house counter discussions. Conduct outbound calls for existing and lost customer accounts.
Maintain sales programs within assigned territory by keeping customers informed about available services, supplies, prices, and new products.
Provide excellent customer service via walk-ins, phone calls and e-mails.
Execute all aspects of the sales function including order processing, purchase orders, payment processing, quotes and delivery dates - ensure accuracy of information being entered to guarantee correct item(s) are ordered.
Recommend alternate products based on cost, availability or specifications as needed.
Obtain and monitor scheduled shipment dates to ensure timely delivery and expedite as needed. Coordinate with manufacturing, sales, distribution, and vendors regarding shipments.
Generate new and repeat sales by providing product and technical information in a timely manner.
Educate customers about product terminology, features and benefits in order to improve sales and customer satisfaction.
Provide accurate information regarding availability of in-stock items. Conduct cycle counts as required. Replenish the showroom stock as needed.
Assist customers with warranties and returns.
Collaborate with the Branch Manager to determine the best methods to resolve problems to ensure customer satisfaction and adherence to the organization’s policies. Coordinate problem resolution with appropriate departments.
Daily processing of cash drawer, end of shift count of money. prepare deposit slip and place in safe.
Periodically reach out to customers to determine satisfaction with the organization, products, and services
Monitor competitive activity and trends within territory.
Maintain records and prepare reports on sales activities.
Expand knowledge of HVAC products and keep current with latest trends within the industry.
Work positively with all levels of management and peers to ensure all areas and departments are kept up to speed and are working as an effective team to deliver the highest level of service possible.
Understand and follow work instructions, operating procedures, and company policies.
May travel to customer location to follow-up, make presentations or perform demonstrations.
Assist in warehouse as needed, including inventory counts and movement of product including operating a forklift.
Perform additional tasks as assigned.

Knowledge & Skills:

Knowledge of HVAC equipment / products is preferred.
General Microsoft Office skills (Outlook, Excel, Word) as well as working knowledge of database applications.
Effective and high-quality Customer Service/Relationship management skills via walk-ins, phone, and email.
- Positive, professional attitude, handling difficult customers with ability to diffuse negative situations.
- Developing rapport and effective listening skills
- Phone etiquette and e-mail etiquette
- Professionalism – patience, poise, and tact
- Ability to deal with high volume customer traffic.
Effective verbal skills – must be able to explain fairly technical parts information clearly.
Written skills – must be able to effectively and timely communicate via e-mail with customers and accurately input orders.
Effective organizational skills and time management skills including ability to prioritize and multi-task.
High level of attention to detail and accuracy.
Ability to establish positive working relationships with internal and external customers and employees.
Ability to use good judgement and strong work ethics and integrity on the job.
Ability to assist in the warehouse and operate a forklift as needed while doing so in a safe and efficient manner.
Ability to understand and follow procedures, work instructions and company policies

Experience:

5+ years of progressive sales and customer service experience preferred
5+ years in the HVAC industry preferred

Education:

High School diploma or GED equivalent, some college preferred
HVAC certification preferred

Physical Requirements/Work Environment:

Must be able to perform essential responsibilities with or without reasonable accommodations

Pay Range: $24.50-27.50

Qualified Applicants must be legally authorized for employment in Canada. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in Canada.

The Company provides equal employment opportunity to all employees and applicants regardless of a person’s race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.

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More about this job

Responsibilities

The associate will manage inside sales and customer service duties, including processing orders, providing technical product information, and maintaining dealer accounts. They are also responsible for warehouse tasks, inventory cycle counts, and ensuring accurate financial processing at the sales counter.

Requirements

Candidates should have 5+ years of progressive sales and HVAC industry experience, along with strong communication and organizational skills. A high school diploma or GED is required, with preference given to those holding HVAC certifications.

Skills

Customer service
Inside sales
HVAC product knowledge
Order processing
Relationship management
Technical communication
Problem resolution
Inventory management
Forklift operation
Microsoft Office
Time management
Attention to detail
Conflict resolution
Reporting
Database applications

Benefits

Training programs
Growth opportunities

Visa sponsorship

Not detected in the job text

Keywords

HVAC
Inside Sales
Customer Service
Counter Sales
Branch Operations
Inventory Management
Forklift
Order Processing
Purchase Orders
Warranty
Returns
Microsoft Outlook
Microsoft Excel
Microsoft Word
Database Applications
Technical Support
Sales Reporting
Cycle Counts
Dealer Communication
Product Launches

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