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CO
MANAGER FINANCE & BUSINESS SERVICES #67691
City of Toronto
Toronto, ON
- Full-time
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VP
Client Experience Manager
Vitality Physiotherapy and Wellness Centre
Canada
- Part-time
Role Description The Client Experience Manager is a full-time, on-site role based in Ottawa, responsible for overseeing and elevating the end-to-end client journey at Vitality Physiotherapy…
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TDS Operations Analyst II
TD
Toronto, ON
- Full-time
Global Business Services & Operations is at the core of TD Securities. We are a dynamic, multi-faceted division that partners with all parts of the Dealer, including Sales & Trading to…
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Personal Banking Associate - Cousineau & Gaetan Boucher (Full time)
TD
Longueuil, QC
- Full-time
…service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and…
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Senior Wealth Operations Officer
TD
Toronto, ON
- Full-time
3+ years of relevant operations or financial-services experience.
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Supervisor, Collection Operations (Waste Management)
Halton Region
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Team Lead, Billing & Payment Services
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Waterloo, ON · Sun Life Waterloo King
- Full-time
Reporting to the Manager, Billing & Payment Services, you will lead a team of approximately five employees in a hybrid work environment. You will be responsible for coaching, performance…
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Food Service Department Manager - Full Time
Longo's
Toronto, ON
- Full-time
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IN
Communications Manager
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Hamilton, ON
- Full-time
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UX Designer
First National Financial LP
Toronto, ON · East York, ON
- Full-time
Experience in financial services, mortgage lending, lending operations, servicing, broker channels, third party partnerships, or regulated technology environments is preferred.
Added 1 min ago
D
Manager
Desjardins
Montreal, QC · Complexe Desjardins Montréal
- Full-time
As Manager, your role involves using your ability to make quality decisions and build effective teams to manage a large subset of sales or operations activities or a support sub-function…
Added 1 min ago
D
Advisor, Securities
Desjardins
Sept-Îles, QC
- Full-time
…members and clients. You help sell securities products and services through various distribution channels based on member/client needs and current strategies and practices. Your focus areas…
Added 1 min ago
CI
General Manager
Colliers International
AB
- Full-time
The General Manager will provide strong leadership across all aspects of operations, financial performance, tenant experience, and risk management, ensuring the assets are operated to the…
Added 15 mins ago
H
Manager Primary Health Care
HealthCareersInSask.ca
Saskatoon, SK
- Full-time
Job Description: The Manager, Primary Health Care is a key leader in Saskatchewan health care, partnering with system leaders to achieve our province's healthcare goals. Reporting to the…
Added 15 mins ago
Clarity Operations Manager
The Canada Life Assurance Company
Winnipeg, MB · London, ON · Toronto, ON
The Clarity Operations Manager leads the team responsible for supporting and enhancing Canada Life's project and portfolio management tools, primarily Clarity PPM. Managing a business…
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Banquet Supervisor
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Added 30 mins ago
Housing Assistant (Term)
University of Toronto
Toronto, ON
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OR
Senior Specialist, Dealer Support- Bilingual
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Mississauga, ON
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Head of Web Strategy and Services
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Assistant Clinical Services Manager - Clinical Resource Team
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The Assistant Clinical Services Manager, for Clinical Resource Team (CRT) will: support the day to day operations; provide leadership to an inter professional team to employ best practices;…
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HR
Supervisor, Collection Operations (Waste Management)
Halton Region
Oakville, ON
- Full-time
Reporting to the Manager, Collection Operations, the Supervisor, Collection Operations for leading the day-to-day delivery of solid waste collection operations programs and services. The…
Added 30 mins ago
WO
Assistant Clinical Services Manager - Clinical Resource Team
William Osler Health System
Brampton, ON
- Full-time
The Assistant Clinical Services Manager, for Clinical Resource Team (CRT) will: support the day to day operations; provide leadership to an inter professional team to employ best practices;…
Added 30 mins ago
CG
Food Service and Housekeeping Manager, Selwyn House
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- Full-time
The Food Service and Housekeeping Manager is responsible for managing the daily operations of a single unit; this includes ensuring tasks are completed, scheduling staff, controlling costs,…
Added 30 mins ago
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Human Resources Coordinator
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- Full-time
Professional growth through practical HR experience and EOS-based operations
Added 30 mins ago
MD
Human Resources Director 4
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Division/Unit: DCY - Payroll / DCYF Management/Operations

AirReps

Counter Sales Associate 2

Markham, ON, L3R 8C3, Canada

Pay Range: $24.50-27.50 · Full-time

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Job details

Pay: Pay Range: $24.50-27.50
Job type: Full-time
Posting language: English
Posted: Oct 26, 2026

Original job description

Daikin Comfort Technologies Distribution, Inc., is seeking a professional, skilled individual for our Customer Service/Inside Sales Representative position for our Branch Operations group. The CSR/ISR sells the organization’s products and services for prospective and established customers. Whether at the counter, on the phone or through email or fax, the CSR handles customers’ needs by finding out what they need, answering questions, creating solutions, and ensuring a smooth and quick sales process.

Why work with us?

Training programs are available to help guide team members and develop new skills
Growth Opportunities - there is immense opportunities to grow your career
You will be part of a Global Company - our family brands are backed by Daikin Industries, Ltd.

Responsibilities may include:

Help the branch build its sales including the new business component by helping to maintain house accounts through active Dealer communication of new product launches, services, supplies, prices, and new products sales and or discounts via outbound calls and in house counter discussions. Conduct outbound calls for existing and lost customer accounts.
Maintain sales programs within assigned territory by keeping customers informed about available services, supplies, prices, and new products.
Provide excellent customer service via walk-ins, phone calls and e-mails.
Execute all aspects of the sales function including order processing, purchase orders, payment processing, quotes and delivery dates - ensure accuracy of information being entered to guarantee correct item(s) are ordered.
Recommend alternate products based on cost, availability or specifications as needed.
Obtain and monitor scheduled shipment dates to ensure timely delivery and expedite as needed. Coordinate with manufacturing, sales, distribution, and vendors regarding shipments.
Generate new and repeat sales by providing product and technical information in a timely manner.
Educate customers about product terminology, features and benefits in order to improve sales and customer satisfaction.
Provide accurate information regarding availability of in-stock items. Conduct cycle counts as required. Replenish the showroom stock as needed.
Assist customers with warranties and returns.
Collaborate with the Branch Manager to determine the best methods to resolve problems to ensure customer satisfaction and adherence to the organization’s policies. Coordinate problem resolution with appropriate departments.
Daily processing of cash drawer, end of shift count of money. prepare deposit slip and place in safe.
Periodically reach out to customers to determine satisfaction with the organization, products, and services
Monitor competitive activity and trends within territory.
Maintain records and prepare reports on sales activities.
Expand knowledge of HVAC products and keep current with latest trends within the industry.
Work positively with all levels of management and peers to ensure all areas and departments are kept up to speed and are working as an effective team to deliver the highest level of service possible.
Understand and follow work instructions, operating procedures, and company policies.
May travel to customer location to follow-up, make presentations or perform demonstrations.
Assist in warehouse as needed, including inventory counts and movement of product including operating a forklift.
Perform additional tasks as assigned.

Knowledge & Skills:

Knowledge of HVAC equipment / products is preferred.
General Microsoft Office skills (Outlook, Excel, Word) as well as working knowledge of database applications.
Effective and high-quality Customer Service/Relationship management skills via walk-ins, phone, and email.
- Positive, professional attitude, handling difficult customers with ability to diffuse negative situations.
- Developing rapport and effective listening skills
- Phone etiquette and e-mail etiquette
- Professionalism – patience, poise, and tact
- Ability to deal with high volume customer traffic.
Effective verbal skills – must be able to explain fairly technical parts information clearly.
Written skills – must be able to effectively and timely communicate via e-mail with customers and accurately input orders.
Effective organizational skills and time management skills including ability to prioritize and multi-task.
High level of attention to detail and accuracy.
Ability to establish positive working relationships with internal and external customers and employees.
Ability to use good judgement and strong work ethics and integrity on the job.
Ability to assist in the warehouse and operate a forklift as needed while doing so in a safe and efficient manner.
Ability to understand and follow procedures, work instructions and company policies

Experience:

5+ years of progressive sales and customer service experience preferred
5+ years in the HVAC industry preferred

Education:

High School diploma or GED equivalent, some college preferred
HVAC certification preferred

Physical Requirements/Work Environment:

Must be able to perform essential responsibilities with or without reasonable accommodations

Pay Range: $24.50-27.50

Qualified Applicants must be legally authorized for employment in Canada. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in Canada.

The Company provides equal employment opportunity to all employees and applicants regardless of a person’s race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.

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More about this job

Responsibilities

The associate will manage inside sales and customer service duties, including processing orders, providing technical product information, and maintaining dealer accounts. They are also responsible for warehouse tasks, inventory cycle counts, and ensuring accurate financial processing at the sales counter.

Requirements

Candidates should have 5+ years of progressive sales and HVAC industry experience, along with strong communication and organizational skills. A high school diploma or GED is required, with preference given to those holding HVAC certifications.

Skills

Customer service
Inside sales
HVAC product knowledge
Order processing
Relationship management
Technical communication
Problem resolution
Inventory management
Forklift operation
Microsoft Office
Time management
Attention to detail
Conflict resolution
Reporting
Database applications

Benefits

Training programs
Growth opportunities

Visa sponsorship

Not detected in the job text

Keywords

HVAC
Inside Sales
Customer Service
Counter Sales
Branch Operations
Inventory Management
Forklift
Order Processing
Purchase Orders
Warranty
Returns
Microsoft Outlook
Microsoft Excel
Microsoft Word
Database Applications
Technical Support
Sales Reporting
Cycle Counts
Dealer Communication
Product Launches

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