Customer service representative jobs in Canada

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Added 18 days ago
GF
Customer Service Representative (Motivator) - Ottawa Rideau Centre
GoodLife Fitness
Ottawa, ON
- Part-time
Who is a Customer Service Representative (Motivator)?
Added 18 days ago
EM
Customer Service Representative - Kelowna Airport
Enterprise Mobility
Kelowna, BC
- $19.65 CAD / hour
- Full-time
Enterprise Mobility (Canada) Inc. has an exciting opportunity for a Customer Service Representative / Return Agent. The Return Agent provides superior, friendly, and efficient service…
Added 18 days ago
RP
Temporary Customer Service Representative (Morning) - Hullmark Centre
Reimagined Parking
Toronto, ON
- $19.92 CAD / hour
- Contract
The Customer Service Representative (CSR) is responsible for delivering exceptional service to monthly parking customers, transient guests, and internal stakeholders. This role handles…
Added 18 days ago
GF
Customer Service Representative (Motivator) - Fort Saskatchewan Southpointe Centre
GoodLife Fitness
Fort Saskatchewan, AB
- Full-time
Who is a Customer Service Representative (Motivator)?
Added 18 days ago
A
Customer Service Representative/ Inside Sales Representative, Level 1
AirReps
Calgary, AB
- Full-time
Provide excellent customer service via face to face, phone calls and e-mails.
Added 18 days ago
EC
Bilingual Customer Service Representative
Experis Canada
Canada
- Contract
Must have skills:
Added 18 days ago
P
Customer Service Representative
Paymentus
Richmond Hill, ON
- Full-time
The Customer Service Representative is a role that requires the agent to be available on a queue to answer calls and respond to customer inquiries, including but not limited to: payment…
Added 18 days ago
JI
Customer Service Associate
J.D. Irving, Limited
St. John's, NL
- Part-time
Customer Service Associates are responsible for interacting with customers and managing all transactions efficiently and accurately while working with our computerized system
Added 18 days ago
GF
Customer Service Representative (Motivator) -Toronto Richmond and Bathurst
GoodLife Fitness
Toronto, ON
- Part-time
Who is a Customer Service Representative (Motivator)?
Added 18 days ago
Customer Service Representative, RMV (Clerk 3)
The Government of Nova Scotia
Middleton, NS
…of potential? Then we have a great opportunity for you as a Customer Service Representative at Access Nova…
Added 18 days ago
Customer Service Representative
U-Haul
Dartmouth, NS
…in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face…
Added 18 days ago
Customer Service Representative Revenue-C0746
City of London
London, ON
Reports through the Senior Customer Service Representative - Revenue or Senior Cashier to the Manager II, Customer Service and Assessment or the Supervisor of Taxation and Revenue. Provides…
Added 18 days ago
Customer Service Representative Licensing & By-Laws-C0885
City of London
London, ON
Reporting to a Coordinator or Manager in the area, the Customer Service Representative, Licensing and Bylaws supports the Municipal Compliance division by completing the required processes…
Added 18 days ago
B
Bilingual Customer Service Representative
BMO
Dollard-Des Ormeaux, QC
- Part-time
Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of…
Added 18 days ago
Customer Service Representative
Circle K
Antigonish, NS
Night shift premium
Added 18 days ago
Lead Customer Service Representative
Circle K
Bible Hill, NS
Night shift premium
Added 18 days ago
HE
Customer Service Representative
Hype Events
Toronto, ON
- Full-time
Added 18 days ago
HE
Customer Service Representative
Hype Events
Toronto, ON
- Full-time
Hype Events is inviting applications for our Sales and Marketing Representative role, designed to accelerate the professional development of ambitious graduates and prepare them for future…
Added 18 days ago
FB
Customer Service Representative
Farm Boy Inc.
Toronto, ON
- $18 CAD / hour
- Part-time
You’ll help create the welcoming, fresh shopping experience Farm Boy is known for by delivering outstanding customer service and keeping our department looking its best. With an eye for…
Added 19 days ago
CO
Customer Service Representative
City of Summerside
Summerside, PE
- Part-time
For the Bowling Lanes: must have or be willing to obtain a Responsible Beverage Server Certificate (19+)
Added 19 days ago
QR
Customer Service Agent - Retail
Quincaillerie Richelieu
Montreal, QC
- Full-time
Added 19 days ago
A
Customer Service Representative
Ardene
Laval, QC
- Full-time
Available to work from Ardene's Head office in Laval, 5 days per week (Monday to Friday)
Added 19 days ago
TE
Customer Service Representative
TRIPLE EIGHT TRANSPORT INC.
Abbotsford, BC
- $55,000 to $70,000 CAD / year
Must have reliable Transportation
Added 19 days ago
FB
Customer Service Representative
Farm Boy Inc.
Ottawa, ON
- $17.95 CAD / hour
- Part-time
You’ll help create the welcoming, fresh shopping experience Farm Boy is known for by delivering outstanding customer service and keeping our department looking its best. With an eye for…
Added 19 days ago
FB
Customer Service Representative
Farm Boy Inc.
Barrie, ON
- $18 CAD / hour
- Full-time
You’ll help create the welcoming, fresh shopping experience Farm Boy is known for by delivering outstanding customer service and keeping our department looking its best. With an eye for…

AirReps

Customer Service Representative/ Inside Sales Representative, Level 1

Calgary, AB, T2C 5C3, Canada

Pay rate: $23.00 per hour · Full-time

Apply on recruiting2.ultipro.com About employer

Applications open in a new tab.

Job details

Pay: Pay rate: $23.00 per hour
Job type: Full-time
Experience: 1 – 3 years of progressive sales experience
Posting language: English
Posted: Oct 26, 2026

Original job description

The CSR/Inside Sales Representative sells the organization’s products and services for prospective and established customers. Whether face to face, on the phone or through email or fax, the CSR handles customers’ needs by finding out what they need, answering questions, creating solutions and ensuring a smooth and quick sales process. Must be knowledgeable of the organization’s policies, procedures, practices, products and services. The CSR/Inside Sales Representative collaborates with Regional Manager or Branch Manager to help drive territory coverage and maintain positive dealer relationships.

Position Responsibilities may include:

Help the Division deliver on its sales including the new business component by helping to maintain accounts through active communication of new product launches, services, supplies and new products sales and or discounts via outbound calls.

Provide excellent customer service via face to face, phone calls and e-mails.

Execute all aspects of the sales function including order processing, purchase orders, payment processing, quotes and delivery dates - ensure accuracy of information being entered to guarantee the correct item(s) are ordered.

Recommend alternate products based on cost, availability or specifications as needed.

Obtain and monitor scheduled shipment dates to ensure timely delivery and expedite as needed. Coordinate with manufacturing, sales, distribution, and vendors regarding shipments.

Generate new and repeat sales by providing product and technical information in a timely manner.

Educate customers about product terminology, features and benefits in order to improve sales and customer satisfaction.

Provide accurate information regarding availability of in-stock items.

Assist customers with warranties and returns.

Collaborate with the Branch Manager to determine best methods to resolve problems to ensure customer satisfaction and adherence to the organization’s policies. Coordinate problem resolution with appropriate departments.

Periodically reach out to customers to determine satisfaction with the organization, products, and services

Maintain records and prepare reports on sales activities.

Expand knowledge of HVAC products and keep current with latest trends within the industry

Work positively with all levels of management and peers to ensure all areas and departments are kept up to speed and are working as an effective team to deliver the highest level of service possible.

Understand and follow work instructions, operating procedures, and company policies.

Participate in additional projects/activities to support ongoing business needs.

Nature & Scope:

Works within well-defined instructions

Uses established procedures and works under supervision to perform assigned tasks

Work is closely supervised

Knowledge & Skills:

Knowledge of HVAC equipment/products is preferred

General Microsoft Office skills (Outlook, Excel, Word) as well as working knowledge of data base applications

Effective and high-quality Customer Service/Relationship management skills via walk-ins, phone, and email;

Positive, professional attitude, handling difficult customers with ability to diffuse negative situations

Good phone etiquette and e-mail etiquette

Ability to deal with high-volume customer traffic

Effective verbal skills – must be able to explain fairly technical parts of information clearly

Written skills – must be able to effectively & timely communicate via e-mail with customers & accurately input orders

Effective organizational skills and time management skills including ability to prioritize and multi-task

High level of attention to detail and accuracy

Ability to establish positive working relationships with internal and external customers and employees

Ability to use good judgment and strong work ethics and integrity on the job

Ability to understand and follow procedures, work instructions, and company policies

Competency:

Experience:

1 – 3 years of progressive sales experience

Education/Certification:

High School diploma or GED equivalent, some colleges preferred

People Management: No

Physical Requirements / Work Environment:

Must be able to perform essential responsibilities with or without reasonable accommodations

Reports To:

Branch Manager / Supervisor, Customer Service

Pay rate: $23.00 per hour

Qualified Applicants must be legally authorized for employment in Canada. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in Canada.

The Company provides equal employment opportunity to all employees and applicants regardless of a person’s race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.

Apply on recruiting2.ultipro.com About employer

More about this job

Responsibilities

The Customer Service/Inside Sales Representative manages sales processes, including order entry, payment processing, and providing technical product information to customers. They also collaborate with management to maintain territory coverage and ensure high levels of customer satisfaction through effective problem resolution.

Requirements

Candidates should have 1-3 years of progressive sales experience and a high school diploma or GED equivalent. Proficiency in Microsoft Office and strong communication skills are required, with preference given to those with HVAC industry knowledge.

Skills

Customer service
Inside sales
Order processing
HVAC equipment knowledge
Microsoft Office
Data entry
Communication
Problem resolution
Time management
Attention to detail
Relationship management
Technical information explanation
Sales reporting
Conflict resolution
Multi-tasking

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Inside Sales
HVAC
Sales
Order Processing
Purchase Orders
Payment Processing
Microsoft Office
Outlook
Excel
Word
Database Applications
Relationship Management
Technical Support
Warranty
Returns
Reporting
Inventory
Distribution
Vendor Coordination

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Customer service representative jobs in Canada

Customer Service Representative (Motivator) - Ottawa Rideau Centre

Customer Service Representative - Kelowna Airport

Temporary Customer Service Representative (Morning) - Hullmark Centre

Customer Service Representative (Motivator) - Fort Saskatchewan Southpointe Centre