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Added 8 mins ago
SC
Furniture Install/Driver Help
Staples Canada
Winnipeg, MB
- Full-time
Address and resolve customer issues as appropriate, and escalate to the supervisor or project coordinator when necessary.
Added 8 mins ago
C
Clerk Cashier - Part-time - Yorkton Liquor
Co-op
Yorkton, SK
- Part-time
Employees interested in this position are to inform their supervisor of their intentions before they approach the contact person.
Added 22 mins ago
EC
Maintenance Rep FT
EHN Canada
Saskatoon, SK
- $21 to $23 CAD / hour
- Full-time
Maintain maintenance inventory and requestion parts and supplies as needed.
Added 22 mins ago
KB
Merchandising Supervisor- Reset
Kent Building Supplies
Charlottetown, PE
- Full-time
The Merchandising Reset Supervisor is responsible for leading all merchandising reset initiatives within the store while managing a team of associates to ensure consistent execution of…
Added 22 mins ago
IS
Warehouseperson - HSY, Local 1
Irving Shipbuilding
Halifax, NS
- Full-time
Report daily to the Warehouse Supervisor regarding material movements.
Added 22 mins ago
A
P/T Store Sales Associate - adidas Kingston Retail Store (2011)
adidas
Kingston, ON
- Part-time
…requirements and information, promotions and advertising. Maintains inventory and provides customer service. Accountable for accurate and complete sales…
Added 22 mins ago
SS
General Labourer
Samuel, Son & Co.
Hamilton, ON
- Full-time
- Complete all required production, inventory, and operational reports accurately and on time.
Added 23 mins ago
S
Retail 3rd Key Supervisor
Samsonite
Niagara Falls, ON
- Part-time
Have experience in the retail industry, customer service, and inventory control.
Added 23 mins ago
E
Laundry aide
Extendicare
Kapuskasing, ON · LTC - Kapuskasing (Ontario St.)
- Part-time
Advises Supervisor of inventory levels of chemicals and linen shortages
Added 23 mins ago
SS
General Labourer
Samuel, Son & Co.
Hamilton, ON
- Full-time
Complete all required production, inventory, and operational reports accurately and on time.
Added 37 mins ago
R|
Receiving, Distribution and Package Delivery Clerk
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
Position summary Reporting to the Receiving and Distribution Supervisor, the incumbent is responsible for receiving, verifying, sorting, temporarily storing, internally distributing and…
Added 53 mins ago
R|
Clinical Research Coordinator
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
Maintains and updates regularly the study lab kit inventory logs, destroys expired kits and requests study kits as needed,
Added 53 mins ago
SD
Front Store Supervisor, Hourly Part Time Day
Shoppers Drug Mart
Toronto, ON
- Part-time
Ensures all loss prevention standards are implemented, manages daily cash office inventory and cashier tracking, tracking sheets, PC Optimum procedures
Added 53 mins ago
SD
Front Store Supervisor, Hourly Part Time Flexible Shifts
Shoppers Drug Mart
Tsawwassen, BC
- Part-time
Ensures all loss prevention standards are implemented, manages daily cash office inventory and cashier tracking, tracking sheets, PC Optimum procedures
Added 53 mins ago
SD
Front Store Supervisor, Hourly Part Time Flexible Shifts
Shoppers Drug Mart
Toronto, ON
- Part-time
Ensures all loss prevention standards are implemented, manages daily cash office inventory and cashier tracking, tracking sheets, PC Optimum procedures
Added 53 mins ago
Deli Utility Clerk (Rocky Ridge)
Calgary Co-operative Association Limited
Calgary, AB
…standards. The Deli Clerk position reports directly to the Deli Supervisor/Deli Manager, and the main responsibilities…
Added 53 mins ago
Gas Bar Clerk Cashier (Shawnessy)
Calgary Co-operative Association Limited
Calgary, AB
…is maintained. This position reports directly to the Gas Bar Supervisor/Gas Bar Manager, and the main responsibilities…
Added 53 mins ago
Deli Utility Clerk (Deer Valley)
Calgary Co-operative Association Limited
Calgary, AB
…standards. The Deli Clerk position reports directly to the Deli Supervisor/Deli Manager, and the main responsibilities…
Added 53 mins ago
Customer Service Cashier (Macleod Trail)
Calgary Co-operative Association Limited
Calgary, AB
…Service Cashier position reports directly to the Customer Service Supervisor/Front End Manager, and the main responsibilities…
Added 53 mins ago
FT Hotel Houseperson-GCT
Great Canadian Entertainment
Toronto, ON
Turn over any lost and found items to the Supervisor.
Added 53 mins ago
Housekeeping Room Attendant
Northland Properties
Prince George, BC
Ensures all lost property items left in guest rooms are recorded on the worksheet and handed in to the Supervisor/Manager at the end of the shift
Added 53 mins ago
Supervisor, Shipping, AM
Sofina Foods Inc
Edmonton, AB
Reporting to the Plant Superintendent, the Shipping Supervisor is responsible for loading and unloading product into and from trucks, records maintenance (rotations, time keeping, and…
Added 53 mins ago
UC
Cook - Full Time / Part Time
Unidine Canada
Winnipeg, MB
- Full-time
- Part-time
Reports needed maintenance, faulty equipment or accidents to the supervisor immediately.
Added 53 mins ago
PC
Assistant Food & Beverage Manager, Chateau
Pursuit Collection
Jasper, AB · CAN - Chateau Jasper
- Full-time
Assist with inventory management; oversee proper unpacking of weekly orders, ensuring storage locations are neat and tidy at all times and part of the monthly counting ensuring accuracy and…
Added 1 hour ago
OA
Parts Advisor - OpenRoad Honda
OpenRoad Auto Group
Brampton, ON
- Full-time
Take periodic parts room inventory and establish minimum supply levels on the basis of operational needs. Advise supervisor of obsolete parts for turn-in.

AirReps

Customer Service Representative/ Inside Sales Representative, Level 1

Calgary, AB, T2C 5C3, Canada

Pay rate: $23.00 per hour · Full-time

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Job details

Pay: Pay rate: $23.00 per hour
Job type: Full-time
Experience: 1 – 3 years of progressive sales experience
Posting language: English
Posted: Oct 26, 2026

Original job description

The CSR/Inside Sales Representative sells the organization’s products and services for prospective and established customers. Whether face to face, on the phone or through email or fax, the CSR handles customers’ needs by finding out what they need, answering questions, creating solutions and ensuring a smooth and quick sales process. Must be knowledgeable of the organization’s policies, procedures, practices, products and services. The CSR/Inside Sales Representative collaborates with Regional Manager or Branch Manager to help drive territory coverage and maintain positive dealer relationships.

Position Responsibilities may include:

Help the Division deliver on its sales including the new business component by helping to maintain accounts through active communication of new product launches, services, supplies and new products sales and or discounts via outbound calls.

Provide excellent customer service via face to face, phone calls and e-mails.

Execute all aspects of the sales function including order processing, purchase orders, payment processing, quotes and delivery dates - ensure accuracy of information being entered to guarantee the correct item(s) are ordered.

Recommend alternate products based on cost, availability or specifications as needed.

Obtain and monitor scheduled shipment dates to ensure timely delivery and expedite as needed. Coordinate with manufacturing, sales, distribution, and vendors regarding shipments.

Generate new and repeat sales by providing product and technical information in a timely manner.

Educate customers about product terminology, features and benefits in order to improve sales and customer satisfaction.

Provide accurate information regarding availability of in-stock items.

Assist customers with warranties and returns.

Collaborate with the Branch Manager to determine best methods to resolve problems to ensure customer satisfaction and adherence to the organization’s policies. Coordinate problem resolution with appropriate departments.

Periodically reach out to customers to determine satisfaction with the organization, products, and services

Maintain records and prepare reports on sales activities.

Expand knowledge of HVAC products and keep current with latest trends within the industry

Work positively with all levels of management and peers to ensure all areas and departments are kept up to speed and are working as an effective team to deliver the highest level of service possible.

Understand and follow work instructions, operating procedures, and company policies.

Participate in additional projects/activities to support ongoing business needs.

Nature & Scope:

Works within well-defined instructions

Uses established procedures and works under supervision to perform assigned tasks

Work is closely supervised

Knowledge & Skills:

Knowledge of HVAC equipment/products is preferred

General Microsoft Office skills (Outlook, Excel, Word) as well as working knowledge of data base applications

Effective and high-quality Customer Service/Relationship management skills via walk-ins, phone, and email;

Positive, professional attitude, handling difficult customers with ability to diffuse negative situations

Good phone etiquette and e-mail etiquette

Ability to deal with high-volume customer traffic

Effective verbal skills – must be able to explain fairly technical parts of information clearly

Written skills – must be able to effectively & timely communicate via e-mail with customers & accurately input orders

Effective organizational skills and time management skills including ability to prioritize and multi-task

High level of attention to detail and accuracy

Ability to establish positive working relationships with internal and external customers and employees

Ability to use good judgment and strong work ethics and integrity on the job

Ability to understand and follow procedures, work instructions, and company policies

Competency:

Experience:

1 – 3 years of progressive sales experience

Education/Certification:

High School diploma or GED equivalent, some colleges preferred

People Management: No

Physical Requirements / Work Environment:

Must be able to perform essential responsibilities with or without reasonable accommodations

Reports To:

Branch Manager / Supervisor, Customer Service

Pay rate: $23.00 per hour

Qualified Applicants must be legally authorized for employment in Canada. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in Canada.

The Company provides equal employment opportunity to all employees and applicants regardless of a person’s race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.

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More about this job

Responsibilities

The Customer Service/Inside Sales Representative manages sales processes, including order entry, payment processing, and providing technical product information to customers. They also collaborate with management to maintain territory coverage and ensure high levels of customer satisfaction through effective problem resolution.

Requirements

Candidates should have 1-3 years of progressive sales experience and a high school diploma or GED equivalent. Proficiency in Microsoft Office and strong communication skills are required, with preference given to those with HVAC industry knowledge.

Skills

Customer service
Inside sales
Order processing
HVAC equipment knowledge
Microsoft Office
Data entry
Communication
Problem resolution
Time management
Attention to detail
Relationship management
Technical information explanation
Sales reporting
Conflict resolution
Multi-tasking

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Inside Sales
HVAC
Sales
Order Processing
Purchase Orders
Payment Processing
Microsoft Office
Outlook
Excel
Word
Database Applications
Relationship Management
Technical Support
Warranty
Returns
Reporting
Inventory
Distribution
Vendor Coordination

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