Find work in Canada.

492,522 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added just now
CC
Retail Shift Leader
Canna Cabana
Saskatoon, SK
- Full-time
Be the sales and customer service leader/role model in the absence of SM/ASM
Added just now
CC
Retail Shift Leader
Canna Cabana
Regina, SK · Victoria Square, Regina, SK
- Part-time
Be the sales and customer service leader/role model in the absence of SM/ASM
Added 15 mins ago
NB
Associate Director, FX Risk Management Solutions
National Bank of Canada
Toronto, ON
- Full-time
The role is suited to someone who combines strong client and business development instincts with sound judgement and technical capability. You should be comfortable building relationships…
Added 15 mins ago
IL
Technical Sales Representative – LED Display & AV Solutions
Inno-Leader LED Technology Ltd.
Vancouver, BC
- $65,000 to $80,000 CAD / year
- Full-time
We provide end-to-end solutions, from product consultation and system design to installation and after-sales support.
Added 15 mins ago
BS
Outside Sales Representative – Building Systems
Bond Securcom Inc.
Toronto, ON · Greater Toronto Area, Canada
- Full-time
We offer a supportive environment, professional development opportunities, and dedicated technical sales support to help you succeed.
Added 15 mins ago
QM
Senior Project Manager
Quantum Management Services Ltd.
Toronto, ON · Etobicoke, ON
- $85,000 to $100,000 CAD / year
- Full-time
- Coordinate customers, vendors, general contractors, electrical contractors, account managers, and internal technical and sales teams to ensure successful project delivery.
Added 15 mins ago
DT
Product and Solutions Sales Specialist 4
Dell Technologies
Toronto, ON
- Full-time
At Dell Technologies, we create the extraordinary. Our Outside Sales Product Specialists are the experts who sell innovation to the world. Responsible for a set of products and services,…
Added 16 mins ago
Product Designer - Critical Environments
Price Industries Limited
Winnipeg, MB
Provide day-to-day technical support for production and drive long-term process improvements.
Added 16 mins ago
KEY HOLDER
Boutique La Vie En Rose
Pointe-Claire, QC
Performance bonuses (in-store sales or management position);
Added 16 mins ago
SALES ASSOCIATE
Boutique La Vie En Rose
Thetford Mines, QC
Performance bonuses (in-store sales or management position);
Added 16 mins ago
JUNIOR ASSISTANT MANAGER
Boutique La Vie En Rose
Saint-Bruno-de-Montarville, QC
As a member of the management team, you will support the assistant manager and manager in achieving sales goals, maintaining our company standards and motivating your team to excel.
Added 16 mins ago
KEY HOLDER
Boutique La Vie En Rose
Thetford Mines, QC
Performance bonuses (in-store sales or management position);
Added 16 mins ago
KEY HOLDER
Boutique La Vie En Rose
Montreal, QC
Performance bonuses (in-store sales or management position);
Added 16 mins ago
ASSISTANT MANAGER
Boutique La Vie En Rose
Laval, QC
Train your team members to provide strong customer support - teach them the best sales techniques and make sure they’re familiar with all product features;
Added 16 mins ago
SEASONAL ASSOCIATE
Boutique La Vie En Rose
Regina, SK
Performance bonuses (in-store sales or management position);
Added 16 mins ago
JUNIOR ASSISTANT MANAGER
Boutique La Vie En Rose
Montreal, QC
As a member of the management team, you will support the assistant manager and manager in achieving sales goals, maintaining our company standards and motivating your team to excel.
Added 16 mins ago
KEY HOLDER
Boutique La Vie En Rose
Red Deer, AB
Performance bonuses (in-store sales or management position);
Added 16 mins ago
SALES ASSOCIATE
Boutique La Vie En Rose
Halifax, NS
Performance bonuses (in-store sales or management position);
Added 16 mins ago
Senior Application Engineer
Eclipse Automation
Cambridge, ON
The Account Manager - Applications Engineer is a key member of the sales team, responsible for developing proposals and supporting the Sales Account Managers. Key directives include…
Added 16 mins ago
ASSISTANT MANAGER
Boutique La Vie En Rose
Sherbrooke, QC
Train your team members to provide strong customer support - teach them the best sales techniques and make sure they’re familiar with all product features;
Added 16 mins ago
KEY HOLDER
Boutique La Vie En Rose
Sherbrooke, QC
Performance bonuses (in-store sales or management position);
Added 16 mins ago
KEY HOLDER
Boutique La Vie En Rose
Calgary, AB
Performance bonuses (in-store sales or management position);
Added 16 mins ago
JUNIOR ASSISTANT MANAGER
Boutique La Vie En Rose
Calgary, AB
As a member of the management team, you will support the assistant manager and manager in achieving sales goals, maintaining our company standards and motivating your team to excel.
Added 16 mins ago
KEY HOLDER
Boutique La Vie En Rose
London, ON
Performance bonuses (in-store sales or management position);
Added 16 mins ago
SALES ASSOCIATE
Boutique La Vie En Rose
AB · EDMONTON, AB
Performance bonuses (in-store sales or management position);

AirReps

Customer Service Representative/ Inside Sales Representative, Level 1

Calgary, AB, T2C 5C3, Canada

Pay rate: $23.00 per hour · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: Pay rate: $23.00 per hour
Job type: Full-time
Experience: 1 – 3 years of progressive sales experience
Posting language: English
Posted: Oct 26, 2026

Original job description

The CSR/Inside Sales Representative sells the organization’s products and services for prospective and established customers. Whether face to face, on the phone or through email or fax, the CSR handles customers’ needs by finding out what they need, answering questions, creating solutions and ensuring a smooth and quick sales process. Must be knowledgeable of the organization’s policies, procedures, practices, products and services. The CSR/Inside Sales Representative collaborates with Regional Manager or Branch Manager to help drive territory coverage and maintain positive dealer relationships.

Position Responsibilities may include:

Help the Division deliver on its sales including the new business component by helping to maintain accounts through active communication of new product launches, services, supplies and new products sales and or discounts via outbound calls.

Provide excellent customer service via face to face, phone calls and e-mails.

Execute all aspects of the sales function including order processing, purchase orders, payment processing, quotes and delivery dates - ensure accuracy of information being entered to guarantee the correct item(s) are ordered.

Recommend alternate products based on cost, availability or specifications as needed.

Obtain and monitor scheduled shipment dates to ensure timely delivery and expedite as needed. Coordinate with manufacturing, sales, distribution, and vendors regarding shipments.

Generate new and repeat sales by providing product and technical information in a timely manner.

Educate customers about product terminology, features and benefits in order to improve sales and customer satisfaction.

Provide accurate information regarding availability of in-stock items.

Assist customers with warranties and returns.

Collaborate with the Branch Manager to determine best methods to resolve problems to ensure customer satisfaction and adherence to the organization’s policies. Coordinate problem resolution with appropriate departments.

Periodically reach out to customers to determine satisfaction with the organization, products, and services

Maintain records and prepare reports on sales activities.

Expand knowledge of HVAC products and keep current with latest trends within the industry

Work positively with all levels of management and peers to ensure all areas and departments are kept up to speed and are working as an effective team to deliver the highest level of service possible.

Understand and follow work instructions, operating procedures, and company policies.

Participate in additional projects/activities to support ongoing business needs.

Nature & Scope:

Works within well-defined instructions

Uses established procedures and works under supervision to perform assigned tasks

Work is closely supervised

Knowledge & Skills:

Knowledge of HVAC equipment/products is preferred

General Microsoft Office skills (Outlook, Excel, Word) as well as working knowledge of data base applications

Effective and high-quality Customer Service/Relationship management skills via walk-ins, phone, and email;

Positive, professional attitude, handling difficult customers with ability to diffuse negative situations

Good phone etiquette and e-mail etiquette

Ability to deal with high-volume customer traffic

Effective verbal skills – must be able to explain fairly technical parts of information clearly

Written skills – must be able to effectively & timely communicate via e-mail with customers & accurately input orders

Effective organizational skills and time management skills including ability to prioritize and multi-task

High level of attention to detail and accuracy

Ability to establish positive working relationships with internal and external customers and employees

Ability to use good judgment and strong work ethics and integrity on the job

Ability to understand and follow procedures, work instructions, and company policies

Competency:

Experience:

1 – 3 years of progressive sales experience

Education/Certification:

High School diploma or GED equivalent, some colleges preferred

People Management: No

Physical Requirements / Work Environment:

Must be able to perform essential responsibilities with or without reasonable accommodations

Reports To:

Branch Manager / Supervisor, Customer Service

Pay rate: $23.00 per hour

Qualified Applicants must be legally authorized for employment in Canada. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in Canada.

The Company provides equal employment opportunity to all employees and applicants regardless of a person’s race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.

Apply About employer

More about this job

Responsibilities

The Customer Service/Inside Sales Representative manages sales processes, including order entry, payment processing, and providing technical product information to customers. They also collaborate with management to maintain territory coverage and ensure high levels of customer satisfaction through effective problem resolution.

Requirements

Candidates should have 1-3 years of progressive sales experience and a high school diploma or GED equivalent. Proficiency in Microsoft Office and strong communication skills are required, with preference given to those with HVAC industry knowledge.

Skills

Customer service
Inside sales
Order processing
HVAC equipment knowledge
Microsoft Office
Data entry
Communication
Problem resolution
Time management
Attention to detail
Relationship management
Technical information explanation
Sales reporting
Conflict resolution
Multi-tasking

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Inside Sales
HVAC
Sales
Order Processing
Purchase Orders
Payment Processing
Microsoft Office
Outlook
Excel
Word
Database Applications
Relationship Management
Technical Support
Warranty
Returns
Reporting
Inventory
Distribution
Vendor Coordination

Report this job