Sales Support Representative

Airswift is looking for: Bilingual Sales Support Representative

Location: Calgary, AB

Schedule: Monday to Friday

Duration: 1-year contract (with possibilities of extension)

Bilingual Sales Support Representative

As a Sales Support Representative, you will provide best-in-class service and customer relationship management to existing and new wholesale customers across our National Wholesale Sales network.

Minimum Requirements:

• Ability to write and speak fluently in French and English.
• 5+ years of experience in a related field (i.e. business, Sales and Marketing)
• A post-secondary education, or undergraduate degree, in a relevant field of study
• Intermediate proficiency in Microsoft Office
• Proficient verbal and written communication skills

Responsibilities:

• Coordinate, create and respond to Customer Relationship Management (CRM) activities related to existing accounts or the establishment of new accounts, pricing and tax exemptions.
• Create and maintain customer master data in D365 CRM for the Downstream Sales and Credit teams, including Direct Sales, Retail Sales, Wholesale Distributors, and Petro-Pass accounts.
• Collaborate with the Sales and Marketing teams which include Direct / Inside Sales, Distribution, Asset Management and Account Managers, Credit, Invoicing, in maintaining and setting up new accounts while ensuring the security and reliability of fuel supply to customers.
• Create reports based on customer needs and provide trusted recommendations and best practices to utilize Petro-Canada's product management platforms.

Location and Other Key Details:

• This is an office based role. You will work out of our Calgary head office.
• Hours of work are a regular 40-hour work week, Monday to Friday