Jobs in Canada

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Added 2 mins ago
GO
ASL-English Interpreter
Government of Manitoba
Winnipeg, MB
- Full-time
The Manitoba government recognizes the importance of building an exemplary public service reflective of the citizens it serves, where diverse abilities, backgrounds, cultures, identities,…
Added 46 mins ago
IT
Optician
IRIS The Visual Group
Kamloops, BC
- $18 to $28 CAD / hour
- Full-time
Strong communication and customer service skills
Added 46 mins ago
RM
M.L.T. Charge - Quality
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Full-time
Prepares, conducts, and analyses customer service and department audits, develops and correlates quality indicators, prepares regular quality management reports.
Added 47 mins ago
AL
Compliance and Quality Assurance Manager
Advatix LATAM
Toronto, ON
- Full-time
This position can be based in Detroit, Maple Grove, South Bend, Chicago or within driving distance (50 miles) of one of our locations listed
Added 47 mins ago
PR
Assistant Restaurant Manager
Pluvio restaurant + rooms
Ucluelet, BC
- $55,000 CAD / year
- Full-time
…curated beverage program and the warmth and authenticity of our service. Our wine list showcases exceptional producers from around the world, while our carefully selected wine pairings,…
Added 47 mins ago
HT
Payroll Manager, Americas
Husky Technologies
Bolton, ON
- Full-time
Husky TechnologiesTM a company with a strong foundation built on innovation, close customer relationships, a strong sense of community and a unique culture and values. We are looking for…
Added 47 mins ago
Cloud Solutions Architect
Appnovation Technologies
Montreal, QC
Expérience senior en architecture cloud sur AWS, certification recommandée (ex. : Solutions Architect Professional).
Added 1 hour ago
TO
Administrative Assistant - Gastroenterology
The Ottawa Hospital
Ottawa, ON
- Full-time
Updates and maintains physicians¿ curriculum vitae and documentation for professional advancement and annual reporting;
Added 1 hour ago
A
Senior Technical Account Manager
Airwallex
Toronto, ON
- Full-time
…to serve as the primary technical advisor and ‘voice of the customer’ for our most valued enterprise…
Added 1 hour ago
A
Solutions Architect / Solutions Engineer- Payments
Airwallex
Toronto, ON
- Full-time
This role can be based in SF, NYC, Seattle or Toronto (3 days in office), with implementation coverage across the US
Added 1 hour ago
C
Réceptionniste, Expérience en milieu de travail / Workplace Experience Receptionist
CBRE
Montreal, QC
- Full-time
…will be the face of our workplace, creating a welcoming and professional environment for clients, visitors, and employees alike. This highly visible role is ideal for someone who enjoys…
Added 1 hour ago
SQ
SUN LIFE FINANCIAL ADVISOR - Quebec
Sunlife Québec
Rimouski, QC
- Full-time
People from various professional and educational backgrounds have found success in the advisor career at Sun Life. That’s because being a successful advisor is not just about what’s on your…
Added 1 hour ago
SQ
SUN LIFE FINANCIAL ADVISOR - Quebec
Sunlife Québec
Levis, QC
- Full-time
People from various professional and educational backgrounds have found success in the advisor career at Sun Life. That’s because being a successful advisor is not just about what’s on your…
Added 1 hour ago
SQ
SUN LIFE FINANCIAL ADVISOR - Quebec
Sunlife Québec
Quebec, QC
- Full-time
People from various professional and educational backgrounds have found success in the advisor career at Sun Life. That’s because being a successful advisor is not just about what’s on your…
Added 1 hour ago
NB
Private Banker
National Bank of Canada
Montreal, QC
- Full-time
…personalized solutions tailored to your clients’ personal, professional, and financial needs. You work closely with specialists across the Bank to deliver a distinctive and integrated…
Added 1 hour ago
NB
Treasury Manager, Business Flex
National Bank of Canada
Montreal, QC
- Full-time
Hold the Certified Treasury Professional designation, an asset.
Added 1 hour ago
NB
Senior Director Account Opening
National Bank of Canada
Montreal, QC
- Full-time
In a highly regulated, high-volume environment where service expectations are high, you play a key role in ensuring rigourous, efficient and predictable execution of operations, while…
Added 1 hour ago
NB
Treasury Manager, Business Flex
National Bank of Canada
Montreal, QC
- Full-time
Hold the Certified Treasury Professional designation, an asset.
Added 1 hour ago
TU
Program Assistant
The University of British Columbia
Vancouver, BC
- $4,576 to $4,808 CAD / month
- Full-time
…partners, and stakeholders and therefore requires a strong customer service orientation, exceptional written and verbal communication skills, excellent attention to detail, and a…
Added 2 hours ago
GE
Stage Bar Server
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
Valid Alberta ProServe certification is required
Added 2 hours ago
AH
Food Service I
Alberta Health Services
Calgary, AB · Greater Calgary Metropolitan Area
- Part-time
…impact by providing nutritious, healthy, high-quality meal service to patients, residents, staff, visitors, and the community. This Casual Food Service I position is located at Alberta…
Added 2 hours ago
GE
Event Centre - Food and Beverage Supervisor
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
…to oversees all aspects of a events, including set-up, food service, bar service and controls while focusing on detail and quality presentation and customer service. Event Centre…
Added 2 hours ago
GE
Blaze Bar & Grill Server
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
Valid Alberta ProServe certification is required
Added 2 hours ago
GE
Reservation Agent - Internal Candidates Only
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
Must have working knowledge of voucher procedures, gift certificates · Must have employment eligibility in Canada
Added 2 hours ago
GE
Little Chief Restaurant Evening Server
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
MUST HAVE Alberta Server Pro Serve · Availability to work Thursday through Sunday night shifts is required

Airwallex

Senior Technical Account Manager

Toronto, ON, Canada

Compensation Range: $180K - $220K · Full-time

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Job details

Pay: Compensation Range: $180K - $220K
Job type: Full-time
Apply by: Dec 11, 2026
Experience: At least 5 years experience working in an engineering, technical support, or technical account manager role
Posting language: English
Posted: Nov 11, 2026

Original job description

About Airwallex

Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.

We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.

We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.

About The Team

The Merchant Services team partners with our clients to realise their full potential through the adoption of Airwallex products that drive their growth and success. We influence revenue growth across our entire product portfolio and collaborate with sales, strategy, product, and engineering teams to provide the best experience for our most valued customers. Our team works alongside commercial teams throughout the pre-sales, integration, and post go-live ramping stages, serving as the single technical point of contact and trusted advisor for our clients. We are committed to empowering businesses with the tools our clients need to succeed in a dynamic market.

What You’ll Do

As a Technical Account Managers (TAM) in Airwallex, you will play a crucial role in fostering our customers’ innovative and transformative endeavours across our full payment solutions suites. This is not a sales role, instead, it offers you the opportunity to serve as the primary technical advisor and ‘voice of the customer’ for our most valued enterprise customers.

Within the Merchant Services team, TAMs contribute significantly to ensuring the success of key enterprise customers in optimising their adoption and integration of Airwallex products. Serving as a strategic expert, TAMs offer guidance on the entire suite of Airwallex products and the customer's architecture. This support extends to addressing strategy-related queries, aiding in project and launch planning, and resolving operational challenges. TAMs actively engage at the account level, providing recommendations and proactive advice throughout the post go-live ramping experiences. Additionally, TAMs work cross-functionally across internal Airwallex teams and provide an elevated support experience for our strategic clients

This role can be based out of SF, NYC, Seattle or Toronto and requires work in our office 3 days a week.

Responsibilities

Be the primary technical owner dedicated to a group of Airwallex strategic enterprise clients
Deliver an elevated services and technical support experience to your client portfolios
Build trusted relationships with your clients by becoming a subject matter expert on their business
Work with account managers from commercial team to explore optimization and upsell opportunities
Be directly accountable for analysing and improving their support experience and providing contextual insight regarding client's experience with Airwallex products
Serve as an escalation point to provide break-fix support and for ad-hoc technical questions from the clients
Support the Quarterly Business Review (QBR) sessions held with the clients, especially on Airwallex product roadmap updates and technical support / performance metrics walkthroughs

Who You Are

We are looking for a technically savvy and sales-oriented technical account manager to partner with our most strategic enterprise customers, guiding them through post-sales queries and highlighting opportunities to scale to maximize the value of what they can build with our products. We're looking for people who meet the minimum qualifications for this role. The preferred qualifications are great to have, but are not mandatory.

Minimum Qualifications

Bachelor's degree in a STEM discipline, with strong academic achievements
At least 5 years experience working in an engineering, technical support, or technical account manager role
Comfortable managing multiple and changing priorities and meeting deadlines in an entrepreneurial environment
Ability to approach customer and sales team requests in a proactive and consultative manner; listen and understand user requests and needs and effectively deliver
Thorough understanding of the software development lifecycle and API architecture
Proficiency in professional oral and written communication, with a record of presenting to audiences containing one or more decision-makers
Experience integrating RESTful APIs into web applications

Preferred Qualifications

Knowledge of the payments domain / financial services will be advantageous
Experience working with data. You can analyze transaction patterns and use these insights to drive improvements and optimizations
Strong organizational skills and self-starting mindset

Applicant Safety Policy: Fraud and Third-Party Recruiters

To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.

Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.

Equal opportunity

Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.

Compensation Range: $180K - $220K

Apply on LinkedIn About employer

More about this job

Responsibilities

Serve as the primary technical owner and trusted advisor for strategic enterprise clients, supporting product adoption, integrations, launches, and operational issue resolution. Improve the client support experience, provide technical guidance and escalations, and collaborate with commercial teams on optimization opportunities and quarterly business reviews.

Requirements

Requires a bachelor's degree in a STEM discipline, at least five years of experience in engineering, technical support, or technical account management, and experience integrating RESTful APIs into web applications. Candidates should understand software development lifecycles and API architecture, communicate effectively with decision-makers, and manage changing priorities proactively; payments knowledge and data analysis experience are advantageous.

Skills

Technical Account Management
Technical Support
API Integration
RESTful APIs
API Architecture
Payments
Financial Services
Consultative Communication
Escalation Management
Data Analysis
Transaction Analysis
Project Planning
Cross-Functional Collaboration

Visa sponsorship

Not detected in the job text

Keywords

Airwallex
Merchant Services
Technical Account Management
Enterprise Customers
Payments
Financial Services
Payment Solutions
RESTful APIs
API Integration
API Architecture
Web Applications
Technical Support
Break-Fix Support
Customer Experience
Product Adoption
Integration Planning
Launch Planning
Operational Challenges
Quarterly Business Reviews
Product Roadmap
Performance Metrics
Transaction Analysis
Data Analysis
Revenue Growth
Upsell Opportunities
Cross-Functional Collaboration
Enterprise Architecture

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Jobs in Canada