Jobs in Canada

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Added 18 mins ago
Associate Project Manager
Instem
Canada
The Associate Project Manager is a highly valued role where collaboration and a superior team player mindset are important. As an Associate Project Manager (APM) your mission is to be the…
Added 32 mins ago
JC
Senior Business Development Manager
JENCO CANADA LED
Toronto, ON · Etobicoke, ON
- Full-time
Added 47 mins ago
PR
Assistant Restaurant Manager
Pluvio restaurant + rooms
Ucluelet, BC
- $55,000 CAD / year
- Full-time
For the right candidate, this position offers a clear pathway for growth into a future Restaurant Manager role as Pluvio continues to evolve.
Added 47 mins ago
HT
Senior Financial Analyst - Corporate Accounting
Husky Technologies
Bolton, ON
- Full-time
…inspiration and talent to develop with us as we pursue our ambitious growth…
Added 47 mins ago
HT
Financial Manager - PLM (Product Line Mgmt)
Husky Technologies
Bolton, ON
- Full-time
Title: Financial Manager - PLM (Product Line Mgmt)
Added 47 mins ago
HT
Payroll Manager, Americas
Husky Technologies
Bolton, ON
- Full-time
…inspiration and talent to develop with us as we pursue our ambitious growth…
Added 1 hour ago
MA
Country Manager, Indochina
Malaysia Airlines
AB · Alberta, Canada
- Full-time
The Country Manager for Indochina (Vietnam, Cambodia and Myanmar) drives Malaysia Airlines’ growth, revenue, and brand presence in the region. This role leads and develops the local team,…
Added 1 hour ago
A
Senior Technical Account Manager
Airwallex
Toronto, ON
- Full-time
…through the adoption of Airwallex products that drive their growth and success. We influence revenue growth across our entire product portfolio and collaborate with sales, strategy,…
Added 1 hour ago
BB
Pharmaceutical Sales Representative - Contract
Biocon Biologics
Montreal, QC
- Contract
…our Biosimilars Sales Team reporting to the National Sales Manager. The Sales Representative is accountable for achieving quarterly and annual sales revenue and market share targets for a…
Added 1 hour ago
A
Implementation Manager - Embedded Finance
Airwallex
Toronto, ON
- Full-time
This role can be based in SF, NYC, Seattle or Toronto (with 3 days in office requirement)
Added 1 hour ago
PP
Recruiter
Portfolio Payroll - Canada
Toronto, ON
- $65,000 to $80,000 CAD / year
- Full-time
We have an exciting opportunity for an experienced Recruiter / Account Manager to join our Payroll Recruitment division at The Portfolio Group, based in downtown Toronto!
Added 1 hour ago
NB
Treasury Manager, Business Flex
National Bank of Canada
Montreal, QC
- Full-time
A career as a Treasury Manager on the Business Flex team at National Bank means acting as a specialist for small and medium-sized business clients with primarily straightforward needs. This…
Added 1 hour ago
NB
Treasury Manager, Business Flex
National Bank of Canada
Montreal, QC
- Full-time
A career as a Treasury Manager on the Business Flex team at National Bank means acting as a cash management specialist for small and medium-sized business clients with both simple and…
Added 2 hours ago
BV
FACILITIES AND MAINTENANCE MANAGER
Bureau Veritas | Marine & Offshore
Vancouver, BC
- Full-time
Job Title: Facilities and Maintenance Manager
Added 2 hours ago
AH
Dietitian I - NICU
Alberta Health Services
AB · Greater Edmonton Metropolitan Area
- Part-time
…This Dietitian I reports directly to the Nutrition Services Manager for Pediatrics in Edmonton Zone. The NICU Dietitian I is responsible for direct nutrition care for neonates and their…
Added 2 hours ago
MD
Community Development Officer
Muscular Dystrophy Canada
Vancouver, BC
- Full-time
Muscular Dystrophy Canada is looking for a Community Development Manager based in the Vancouver/Lower Mainland region to strengthen our relationships, fundraising and presence across…
Added 3 hours ago
AS
Senior Manager RCI & CAPA - Clinical development/GCP experience
Alphanumeric Systems
Mississauga, ON
- $49 CAD / hour
- Contract
Alphanumeric is hiring a Senior Manager RCI & CAPA - Clinical development/GCP experience to work on-site in Mississauga, ON, for one of the biggest Pharmaceutical companies in the world,…
Added 3 hours ago
TC
Brand Manager
The Clorox Company
Brampton, ON · The Clorox Company of Canada-Head Office
- Full-time
The Clorox Company of Canada is seeking a strategic and results-oriented Brand Manager to support the growth of the GLAD brand in Canada. Reporting to the Studio Leader, this role…
Added 3 hours ago
Controller
Dentons
Toronto, ON · Ottawa, ON · Montreal, QC · Vancouver, BC · Edmonton, AB · Calgary, AB
Lead, mentor and develop the Assistant Controller and Manager, Treasury
Added 4 hours ago
W
(CAN) Customer Service Manager
Walmart
Slave Lake, AB
- Full-time
Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead…
Added 4 hours ago
HM
Family Practitioner/General Practitioner
Health Match BC
Kelowna, BC
- Part-time
…referral network and an environment that fosters professional growth and…
Added 4 hours ago
HM
Family Practitioner/General Practitioner
Health Match BC
Kelowna, BC
- Full-time
…medical office assistants (MOAs), and a dedicated operational…
Added 4 hours ago
HM
Family Practitioner/General Practitioner
Health Match BC
Penticton, BC
- Internship
…medical office assistants (MOAs), and a dedicated operational…
Added 4 hours ago
HM
Family Practitioner/General Practitioner
Health Match BC
Penticton, BC
- Internship
…medical office assistants (MOAs), and a dedicated operational…
Added 4 hours ago
BC
Manager of Subcontracts
Bechtel Corporation
Calgary, AB
- Other
…recharge, Bechtel has the benefits to build a legacy of sustainable growth. Learn more at Bechtel Total…

Airwallex

Senior Technical Account Manager

Toronto, ON, Canada

Compensation Range: $180K - $220K · Full-time

Apply on LinkedIn About employer

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Job details

Pay: Compensation Range: $180K - $220K
Job type: Full-time
Apply by: Dec 11, 2026
Experience: At least 5 years experience working in an engineering, technical support, or technical account manager role
Posting language: English
Posted: Nov 11, 2026

Original job description

About Airwallex

Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.

We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.

We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.

About The Team

The Merchant Services team partners with our clients to realise their full potential through the adoption of Airwallex products that drive their growth and success. We influence revenue growth across our entire product portfolio and collaborate with sales, strategy, product, and engineering teams to provide the best experience for our most valued customers. Our team works alongside commercial teams throughout the pre-sales, integration, and post go-live ramping stages, serving as the single technical point of contact and trusted advisor for our clients. We are committed to empowering businesses with the tools our clients need to succeed in a dynamic market.

What You’ll Do

As a Technical Account Managers (TAM) in Airwallex, you will play a crucial role in fostering our customers’ innovative and transformative endeavours across our full payment solutions suites. This is not a sales role, instead, it offers you the opportunity to serve as the primary technical advisor and ‘voice of the customer’ for our most valued enterprise customers.

Within the Merchant Services team, TAMs contribute significantly to ensuring the success of key enterprise customers in optimising their adoption and integration of Airwallex products. Serving as a strategic expert, TAMs offer guidance on the entire suite of Airwallex products and the customer's architecture. This support extends to addressing strategy-related queries, aiding in project and launch planning, and resolving operational challenges. TAMs actively engage at the account level, providing recommendations and proactive advice throughout the post go-live ramping experiences. Additionally, TAMs work cross-functionally across internal Airwallex teams and provide an elevated support experience for our strategic clients

This role can be based out of SF, NYC, Seattle or Toronto and requires work in our office 3 days a week.

Responsibilities

Be the primary technical owner dedicated to a group of Airwallex strategic enterprise clients
Deliver an elevated services and technical support experience to your client portfolios
Build trusted relationships with your clients by becoming a subject matter expert on their business
Work with account managers from commercial team to explore optimization and upsell opportunities
Be directly accountable for analysing and improving their support experience and providing contextual insight regarding client's experience with Airwallex products
Serve as an escalation point to provide break-fix support and for ad-hoc technical questions from the clients
Support the Quarterly Business Review (QBR) sessions held with the clients, especially on Airwallex product roadmap updates and technical support / performance metrics walkthroughs

Who You Are

We are looking for a technically savvy and sales-oriented technical account manager to partner with our most strategic enterprise customers, guiding them through post-sales queries and highlighting opportunities to scale to maximize the value of what they can build with our products. We're looking for people who meet the minimum qualifications for this role. The preferred qualifications are great to have, but are not mandatory.

Minimum Qualifications

Bachelor's degree in a STEM discipline, with strong academic achievements
At least 5 years experience working in an engineering, technical support, or technical account manager role
Comfortable managing multiple and changing priorities and meeting deadlines in an entrepreneurial environment
Ability to approach customer and sales team requests in a proactive and consultative manner; listen and understand user requests and needs and effectively deliver
Thorough understanding of the software development lifecycle and API architecture
Proficiency in professional oral and written communication, with a record of presenting to audiences containing one or more decision-makers
Experience integrating RESTful APIs into web applications

Preferred Qualifications

Knowledge of the payments domain / financial services will be advantageous
Experience working with data. You can analyze transaction patterns and use these insights to drive improvements and optimizations
Strong organizational skills and self-starting mindset

Applicant Safety Policy: Fraud and Third-Party Recruiters

To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.

Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.

Equal opportunity

Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.

Compensation Range: $180K - $220K

Apply on LinkedIn About employer

More about this job

Responsibilities

Serve as the primary technical owner and trusted advisor for strategic enterprise clients, supporting product adoption, integrations, launches, and operational issue resolution. Improve the client support experience, provide technical guidance and escalations, and collaborate with commercial teams on optimization opportunities and quarterly business reviews.

Requirements

Requires a bachelor's degree in a STEM discipline, at least five years of experience in engineering, technical support, or technical account management, and experience integrating RESTful APIs into web applications. Candidates should understand software development lifecycles and API architecture, communicate effectively with decision-makers, and manage changing priorities proactively; payments knowledge and data analysis experience are advantageous.

Skills

Technical Account Management
Technical Support
API Integration
RESTful APIs
API Architecture
Payments
Financial Services
Consultative Communication
Escalation Management
Data Analysis
Transaction Analysis
Project Planning
Cross-Functional Collaboration

Visa sponsorship

Not detected in the job text

Keywords

Airwallex
Merchant Services
Technical Account Management
Enterprise Customers
Payments
Financial Services
Payment Solutions
RESTful APIs
API Integration
API Architecture
Web Applications
Technical Support
Break-Fix Support
Customer Experience
Product Adoption
Integration Planning
Launch Planning
Operational Challenges
Quarterly Business Reviews
Product Roadmap
Performance Metrics
Transaction Analysis
Data Analysis
Revenue Growth
Upsell Opportunities
Cross-Functional Collaboration
Enterprise Architecture

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Jobs in Canada