Jobs in Canada

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Added 58 mins ago
MA
Country Manager, Indochina
Malaysia Airlines
AB · Alberta, Canada
- Full-time
The Country Manager for Indochina (Vietnam, Cambodia and Myanmar) drives Malaysia Airlines’ growth, revenue, and brand presence in the region. This role leads and develops the local team,…
Added 58 mins ago
A
Senior Technical Account Manager
Airwallex
Toronto, ON
- Full-time
We are looking for a technically savvy and sales-oriented technical account manager to partner with our most strategic enterprise customers, guiding them through post-sales queries and…
Added 4 hours ago
TT
Gestionnaire de la réussite client - Customer Success Manager
trane technologies
Montreal, QC
- Full-time
Added 6 hours ago
MI
CN - Director, Strategic Business Development
MSC Industrial Supply Co.
Mississauga, ON
- Full-time
This position is responsible for leading the Canadian Sales, Solutions, and Strategic Business Development teams under the Managing Director. The Director drives sales growth, expands…
Added 6 hours ago
Area Manager
Rogers Communications
Toronto, ON · North York, ON
We are currently seeking a Area Manager for the Field Sales Team within the Saskatoon region. This role is directly responsible for delivering monthly, quarterly and yearly sales targets…
Added 6 hours ago
J
Senior Mid-Market Account Manager
Jobgether
Canada
- Full-time
As a Senior Mid-Market Account Manager, you will play a key role in driving revenue growth by expanding strategic relationships within an established portfolio of B2B customers. Your…
Added 7 hours ago
A
Manager of Renewals, SMB
Ashby
Canada
- Full-time
…long-term health of the business, and I am excited to be hiring a Manager of Contract Management (Renewals) to help scale and evolve this…
Added 7 hours ago
A
District Manager, 25-49 Digital Sales (Hunter)
ADP
Mississauga, ON
- Full-time
Hybrid: 3 days in office
Added 8 hours ago
Sales Manager
The Aldo Group Inc / Le Groupe Aldo Inc.
Montreal, QC
Lead strategic account planning and execution for key wholesale partners, identifying growth opportunities and aligning sales plans with overall business objectives for Aldo Men’s.
Added 8 hours ago
CW
Facility Solutions Manager, full time
City Wide Facility Solutions
Vancouver, BC
- $55,000 to $80,000 CAD / year
- Full-time
Must have a proactive approach, be innovative, and strive for continuous process improvement
Added 8 hours ago
CW
Account Representative / Account Manager / Project Manager
City Wide Facility Solutions
Burnaby, BC
- $55,000 to $80,000 CAD / year
- Full-time
Must have a proactive approach, be innovative, and strive for continuous process improvement
Added 8 hours ago
CW
Facility Solutions Manager, full time
City Wide Facility Solutions
Burnaby, BC
- $55,000 to $80,000 CAD / year
- Full-time
Must have a proactive approach, be innovative, and strive for continuous process improvement
Added 9 hours ago
VA
LSS Shipping Coordinator
Voyageur Aviation
North Bay, ON
- Full-time
As a key member of the Material Control team, the LSS Shipping Coordinator will report to the Manager, Logistics Support Services and is responsible for coordinating and managing the…
Added 10 hours ago
SD
Ramp-Up Account Manager
Snap Dental Labs
Remote, Canada
- $3,000 to $4,500 USD / year
- Full-time
- Remote
…their patients. We are currently seeking a dynamic Ramp-Up Account Manager focused on New Dental Practice Growth to join our team. This role is essential to expanding our client base by…
Added 10 hours ago
MI
Dual Senior Manager-Revenue Management
Marriott International
Calgary, AB
- Full-time
…profits. Responsible for building all rates, packages and hotel sales strategy information in the hotel(s)’ inventory systems. The position recommends pricing and positioning of cluster…
Added 10 hours ago
C
Global Client Executive
Chubb
Toronto, ON
- Full-time
The role of the Global Client Executive (GCE) is to create a sustainable Chubb-Client relationship, resulting in strong account retention and business growth opportunities. To manage and…
Added 10 hours ago
HR
Branch Manager
Herc Rentals
Red Deer, AB
- Full-time
Must have valid class 5 driver’s license
Added 10 hours ago
DS
Program Manager/Account Manager
Dorigo Systems Ltd.
Burnaby, BC
- $60,000 to $90,000 CAD / year
- Full-time
We are looking for a Program Manager/Account Manager who is responsible for managing and growing a portfolio of Dorigo’s key customer accounts. This role focuses on strengthening customer…
Added 10 hours ago
WC
(CAN) Directs Store Delivery Associate(FT)
Walmart Canada
Ancaster, ON
- Full-time
…direct and local merchandise to ensure timely delivery to the sales floor, supporting a smooth shopping experience for customers. By helping keep merchandise flowing and available, you play…
Added 11 hours ago
C
Global Client Executive, Canada
Chubb
Toronto, ON
- Full-time
The role of the Global Client Executive (GCE) is to create a sustainable Chubb-Client relationship, resulting in strong account retention and business growth opportunities. To manage and…
Added 11 hours ago
B
Lifecycle Marketing Manager
Baselane
Toronto, ON
- Full-time
The Lifecycle Marketing Manager is a key member of the Growth Marketing team and owns the programs that drive customer lifetime value - from activation through engagement to revenue…
Added 11 hours ago
GC
Account Manager
Grainger Canada
Edmonton, AB
- Full-time
Account Managers will produce positive sales growth for a specific geography or vertical market with an average of 40-45 current accounts and average of $2M dollars annually. Use Grainger's…
Added 11 hours ago
IU
Product Manager
Ikotek USA, Inc.
Vancouver, BC
- $100,000 to $150,000 CAD / year
- Full-time
…and customer growth, bridging engineering, supply chain, and…
Added 11 hours ago
GC
Account Manager
Grainger Canada
Burnaby, BC
- Full-time
Account Managers will produce positive sales growth for a specific geography or vertical market with an average of 40-45 current accounts and average of $2M dollars annually. Use Grainger's…
Added 11 hours ago
W
Territory Manager (Alberta & BC Interior)
Westeck
Kelowna, BC · Edmonton, AB · AB · Calgary, AB
- Full-time
Reporting to the Director of Sales, as the Territory Sales Manager, you will be responsible for translating corporate sales strategy into execution at the territory level by leading a team…

Airwallex

Senior Technical Account Manager

Toronto, ON, Canada

Compensation Range: $180K - $220K · Full-time

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Job details

Pay: Compensation Range: $180K - $220K
Job type: Full-time
Apply by: Dec 11, 2026
Experience: At least 5 years experience working in an engineering, technical support, or technical account manager role
Posting language: English
Posted: Nov 11, 2026

Original job description

About Airwallex

Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.

We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.

We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.

About The Team

The Merchant Services team partners with our clients to realise their full potential through the adoption of Airwallex products that drive their growth and success. We influence revenue growth across our entire product portfolio and collaborate with sales, strategy, product, and engineering teams to provide the best experience for our most valued customers. Our team works alongside commercial teams throughout the pre-sales, integration, and post go-live ramping stages, serving as the single technical point of contact and trusted advisor for our clients. We are committed to empowering businesses with the tools our clients need to succeed in a dynamic market.

What You’ll Do

As a Technical Account Managers (TAM) in Airwallex, you will play a crucial role in fostering our customers’ innovative and transformative endeavours across our full payment solutions suites. This is not a sales role, instead, it offers you the opportunity to serve as the primary technical advisor and ‘voice of the customer’ for our most valued enterprise customers.

Within the Merchant Services team, TAMs contribute significantly to ensuring the success of key enterprise customers in optimising their adoption and integration of Airwallex products. Serving as a strategic expert, TAMs offer guidance on the entire suite of Airwallex products and the customer's architecture. This support extends to addressing strategy-related queries, aiding in project and launch planning, and resolving operational challenges. TAMs actively engage at the account level, providing recommendations and proactive advice throughout the post go-live ramping experiences. Additionally, TAMs work cross-functionally across internal Airwallex teams and provide an elevated support experience for our strategic clients

This role can be based out of SF, NYC, Seattle or Toronto and requires work in our office 3 days a week.

Responsibilities

Be the primary technical owner dedicated to a group of Airwallex strategic enterprise clients
Deliver an elevated services and technical support experience to your client portfolios
Build trusted relationships with your clients by becoming a subject matter expert on their business
Work with account managers from commercial team to explore optimization and upsell opportunities
Be directly accountable for analysing and improving their support experience and providing contextual insight regarding client's experience with Airwallex products
Serve as an escalation point to provide break-fix support and for ad-hoc technical questions from the clients
Support the Quarterly Business Review (QBR) sessions held with the clients, especially on Airwallex product roadmap updates and technical support / performance metrics walkthroughs

Who You Are

We are looking for a technically savvy and sales-oriented technical account manager to partner with our most strategic enterprise customers, guiding them through post-sales queries and highlighting opportunities to scale to maximize the value of what they can build with our products. We're looking for people who meet the minimum qualifications for this role. The preferred qualifications are great to have, but are not mandatory.

Minimum Qualifications

Bachelor's degree in a STEM discipline, with strong academic achievements
At least 5 years experience working in an engineering, technical support, or technical account manager role
Comfortable managing multiple and changing priorities and meeting deadlines in an entrepreneurial environment
Ability to approach customer and sales team requests in a proactive and consultative manner; listen and understand user requests and needs and effectively deliver
Thorough understanding of the software development lifecycle and API architecture
Proficiency in professional oral and written communication, with a record of presenting to audiences containing one or more decision-makers
Experience integrating RESTful APIs into web applications

Preferred Qualifications

Knowledge of the payments domain / financial services will be advantageous
Experience working with data. You can analyze transaction patterns and use these insights to drive improvements and optimizations
Strong organizational skills and self-starting mindset

Applicant Safety Policy: Fraud and Third-Party Recruiters

To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.

Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.

Equal opportunity

Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.

Compensation Range: $180K - $220K

Apply on LinkedIn About employer

More about this job

Responsibilities

Serve as the primary technical owner and trusted advisor for strategic enterprise clients, supporting product adoption, integrations, launches, and operational issue resolution. Improve the client support experience, provide technical guidance and escalations, and collaborate with commercial teams on optimization opportunities and quarterly business reviews.

Requirements

Requires a bachelor's degree in a STEM discipline, at least five years of experience in engineering, technical support, or technical account management, and experience integrating RESTful APIs into web applications. Candidates should understand software development lifecycles and API architecture, communicate effectively with decision-makers, and manage changing priorities proactively; payments knowledge and data analysis experience are advantageous.

Skills

Technical Account Management
Technical Support
API Integration
RESTful APIs
API Architecture
Payments
Financial Services
Consultative Communication
Escalation Management
Data Analysis
Transaction Analysis
Project Planning
Cross-Functional Collaboration

Visa sponsorship

Not detected in the job text

Keywords

Airwallex
Merchant Services
Technical Account Management
Enterprise Customers
Payments
Financial Services
Payment Solutions
RESTful APIs
API Integration
API Architecture
Web Applications
Technical Support
Break-Fix Support
Customer Experience
Product Adoption
Integration Planning
Launch Planning
Operational Challenges
Quarterly Business Reviews
Product Roadmap
Performance Metrics
Transaction Analysis
Data Analysis
Revenue Growth
Upsell Opportunities
Cross-Functional Collaboration
Enterprise Architecture

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Jobs in Canada