Jobs in Canada

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Added 3 hours ago
A
Senior Technical Account Manager
Airwallex
Toronto, ON
- Full-time
The Merchant Services team partners with our clients to realise their full potential through the adoption of Airwallex products that drive their growth and success. We influence revenue…
Added 3 hours ago
A
Implementation Manager - Embedded Finance
Airwallex
Toronto, ON
- Full-time
This role can be based in SF, NYC, Seattle or Toronto (with 3 days in office requirement)
Added 8 hours ago
T
Business Development Manager
Temu
Canada
- Full-time
Temu is seeking a highly motivated and experienced Business Development Manager to join our team. As a rapidly growing company, we are looking for talented individuals committed to helping…
Added 18 hours ago
Associate Manager, Merchant Strategy & Operations
DoorDash Canada
Toronto, ON
We’re looking for a business-savvy operator with a strong bias toward action to drive merchant growth for DoorDash Canada. As a growth lead on the Merchant Strategy & Operations team,…
Added 21 hours ago
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Marketing Manager
Haystack
Canada
- Full-time
This employer is a technology and logistics company seeking a Marketing Manager for its consumer business. Sitting at the intersection of growth, brand and operations, you will own the…
Added 1 day ago
Enterprise Partner Manager
DoorDash Canada
Toronto, ON
Develop strategic merchant relationships with C-Suite, strategy, marketing, and operations leads to provide a best-in-class working partnership.
Added 1 day ago
Enterprise Account Manager
DoorDash Canada
Toronto, ON
Develop strategic merchant relationships with C-Suite, strategy, marketing, and operations leads to provide a best-in-class working partnership.
Added 4 days ago
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Senior Manager, Credit Risk
Jobber
Remote, Canada
- Full-time
- Remote
The Senior Manager, Credit Risk will lead and grow a team of Credit Risk Analysts, owning the day-to-day operations of the credit risk function while helping build it into something more…
Added 4 days ago
WC
Senior Manager, Store Space Design
Walmart Canada
Mississauga, ON
- Full-time
Position Summary...As the Senior Manager of Store Space Design, you will lead the strategic planning and execution of store remodels and format initiatives that drive sales growth, enhance…
Added 4 days ago
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Senior Manager, Store Space Design
Walmart
Mississauga, ON
- Full-time
As the Senior Manager of Store Space Design, you will lead the strategic planning and execution of store remodels and format initiatives that drive sales growth, enhance profitability, and…
Added 5 days ago
TH
Analyste r°approvisionnement
The Home Depot Canada
Toronto, ON
- Full-time
Achieve in stock and turns targets for each of the categories that are managed by the analyst for domestic, cross border and import products
Added 5 days ago
TH
Replenishment Analyst
The Home Depot Canada
Toronto, ON
- Full-time
Achieve in stock and turns targets for each of the categories that are managed by the analyst for domestic, cross border and import products
Added 5 days ago
WC
Senior Manager, Pricing
Walmart Canada
Mississauga, ON
- Full-time
The Senior Manager, Pricing serves as the Pricing Lead for Walmart’s major events, partnering cross-functionally with Merchandising, Marketing, Operations, and other key stakeholders to…
Added 5 days ago
TH
Replenishment Analyst
The Home Depot
Canada
- Full-time
Achieve in stock and turns targets for each of the categories that are managed by the analyst for domestic, cross border and import products
Added 5 days ago
W
Senior Manager, Pricing
Walmart
Mississauga, ON
- Full-time
The Senior Manager, Pricing serves as the Pricing Lead for Walmart’s major events, partnering cross-functionally with Merchandising, Marketing, Operations, and other key stakeholders to…
Added 6 days ago
T
Product Manager
TD
Toronto, ON
- Full-time
· Translate policy and strategy intent into clear business requirements and partner with internal partners such as Product, Sales, Technology, Operations, Analytics and Risk as well as…
Added 6 days ago
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Manager I, Account Management, Eats SMB
Uber
Toronto, ON
- Full-time
…where the answers aren’t always clear and the stakes for our merchant partners are high. You will own the commercial strategy for your territory, making hard calls under pressure to ensure…
Added 6 days ago
Associate, New Verticals - Canada
DoorDash Canada
Vancouver, BC · Toronto, ON
We are hiring an Associate onto our New Verticals Strategy & Operations team to grow our Grocery, Convenience, Alcohol and Retail businesses across Canada. About half of your time will…
Added 6 days ago
LD
TECH Retail Merchandising Manager
London Drugs Limited
Prince George, BC
- $21.36 to $23.98 CAD / hour
- Other
As a merchant leader, they must have a good understanding of the categories that make up the TECH business
Added 6 days ago
WC
Senior Manager, Data Analytics
Walmart Canada
Mississauga, ON
- Full-time
The Senior Manager, Data Analytics & AI Transformation is responsible for leading the development, maintenance and continuous improvement of data, analytics and AI-enabled tools that…
Added 6 days ago
W
Senior Manager, Data Analytics
Walmart
Mississauga, ON
- Full-time
The Senior Manager, Data Analytics & AI Transformation is responsible for leading the development, maintenance and continuous improvement of data, analytics and AI-enabled tools that…
Added 7 days ago
S
General Manager
Snaplii
Toronto, ON · Etobicoke, ON
- Full-time
We are hiring a hands-on General Manager to lead Snaplii's day-to-day operations and serve as the senior on-site leader of our Canadian office. You will manage functional leaders, resolve…
Added 7 days ago
S
General Manager
Snaplii
Toronto, ON
- $160,000 to $200,000 CAD / year
- Full-time
We are hiring a hands-on General Manager to lead Snaplii's day-to-day operations and serve as the senior on-site leader of our Canadian office. You will manage functional leaders, resolve…
Added 7 days ago
PR
Associate Business Manager, AB & SK
Potentia Renewables Inc.
Calgary, AB
- $85,000 to $100,000 CAD / year
- Full-time
In this role, you will work closely with Operations, Finance, Legal and Development teams to ensure projects operate safely, compliantly and profitably. The role also provides exposure to…
Added 8 days ago
Data Scientist, FX Quantitative Research
Stripe
Toronto, ON
Stripe moves funds across 135+ currencies every day. That creates FX exposure from merchant flows, multi-currency balances, and entity funding. In this role, you'll be a thought partner and…

Airwallex

Senior Technical Account Manager

Toronto, ON, Canada

Compensation Range: $180K - $220K · Full-time

Apply on LinkedIn About employer

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Job details

Pay: Compensation Range: $180K - $220K
Job type: Full-time
Apply by: Dec 11, 2026
Experience: At least 5 years experience working in an engineering, technical support, or technical account manager role
Posting language: English
Posted: Nov 11, 2026

Original job description

About Airwallex

Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.

We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.

We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.

About The Team

The Merchant Services team partners with our clients to realise their full potential through the adoption of Airwallex products that drive their growth and success. We influence revenue growth across our entire product portfolio and collaborate with sales, strategy, product, and engineering teams to provide the best experience for our most valued customers. Our team works alongside commercial teams throughout the pre-sales, integration, and post go-live ramping stages, serving as the single technical point of contact and trusted advisor for our clients. We are committed to empowering businesses with the tools our clients need to succeed in a dynamic market.

What You’ll Do

As a Technical Account Managers (TAM) in Airwallex, you will play a crucial role in fostering our customers’ innovative and transformative endeavours across our full payment solutions suites. This is not a sales role, instead, it offers you the opportunity to serve as the primary technical advisor and ‘voice of the customer’ for our most valued enterprise customers.

Within the Merchant Services team, TAMs contribute significantly to ensuring the success of key enterprise customers in optimising their adoption and integration of Airwallex products. Serving as a strategic expert, TAMs offer guidance on the entire suite of Airwallex products and the customer's architecture. This support extends to addressing strategy-related queries, aiding in project and launch planning, and resolving operational challenges. TAMs actively engage at the account level, providing recommendations and proactive advice throughout the post go-live ramping experiences. Additionally, TAMs work cross-functionally across internal Airwallex teams and provide an elevated support experience for our strategic clients

This role can be based out of SF, NYC, Seattle or Toronto and requires work in our office 3 days a week.

Responsibilities

Be the primary technical owner dedicated to a group of Airwallex strategic enterprise clients
Deliver an elevated services and technical support experience to your client portfolios
Build trusted relationships with your clients by becoming a subject matter expert on their business
Work with account managers from commercial team to explore optimization and upsell opportunities
Be directly accountable for analysing and improving their support experience and providing contextual insight regarding client's experience with Airwallex products
Serve as an escalation point to provide break-fix support and for ad-hoc technical questions from the clients
Support the Quarterly Business Review (QBR) sessions held with the clients, especially on Airwallex product roadmap updates and technical support / performance metrics walkthroughs

Who You Are

We are looking for a technically savvy and sales-oriented technical account manager to partner with our most strategic enterprise customers, guiding them through post-sales queries and highlighting opportunities to scale to maximize the value of what they can build with our products. We're looking for people who meet the minimum qualifications for this role. The preferred qualifications are great to have, but are not mandatory.

Minimum Qualifications

Bachelor's degree in a STEM discipline, with strong academic achievements
At least 5 years experience working in an engineering, technical support, or technical account manager role
Comfortable managing multiple and changing priorities and meeting deadlines in an entrepreneurial environment
Ability to approach customer and sales team requests in a proactive and consultative manner; listen and understand user requests and needs and effectively deliver
Thorough understanding of the software development lifecycle and API architecture
Proficiency in professional oral and written communication, with a record of presenting to audiences containing one or more decision-makers
Experience integrating RESTful APIs into web applications

Preferred Qualifications

Knowledge of the payments domain / financial services will be advantageous
Experience working with data. You can analyze transaction patterns and use these insights to drive improvements and optimizations
Strong organizational skills and self-starting mindset

Applicant Safety Policy: Fraud and Third-Party Recruiters

To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.

Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.

Equal opportunity

Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.

Compensation Range: $180K - $220K

Apply on LinkedIn About employer

More about this job

Responsibilities

Serve as the primary technical owner and trusted advisor for strategic enterprise clients, supporting product adoption, integrations, launches, and operational issue resolution. Improve the client support experience, provide technical guidance and escalations, and collaborate with commercial teams on optimization opportunities and quarterly business reviews.

Requirements

Requires a bachelor's degree in a STEM discipline, at least five years of experience in engineering, technical support, or technical account management, and experience integrating RESTful APIs into web applications. Candidates should understand software development lifecycles and API architecture, communicate effectively with decision-makers, and manage changing priorities proactively; payments knowledge and data analysis experience are advantageous.

Skills

Technical Account Management
Technical Support
API Integration
RESTful APIs
API Architecture
Payments
Financial Services
Consultative Communication
Escalation Management
Data Analysis
Transaction Analysis
Project Planning
Cross-Functional Collaboration

Visa sponsorship

Not detected in the job text

Keywords

Airwallex
Merchant Services
Technical Account Management
Enterprise Customers
Payments
Financial Services
Payment Solutions
RESTful APIs
API Integration
API Architecture
Web Applications
Technical Support
Break-Fix Support
Customer Experience
Product Adoption
Integration Planning
Launch Planning
Operational Challenges
Quarterly Business Reviews
Product Roadmap
Performance Metrics
Transaction Analysis
Data Analysis
Revenue Growth
Upsell Opportunities
Cross-Functional Collaboration
Enterprise Architecture

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Jobs in Canada