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Technicien (ne), Opérations RH - HR Operations Technician
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AJ Walter Aviation

Technicien (ne), Opérations RH - HR Operations Technician

100-7055 rue Alexander-Fleming, Montreal, QC, H4S 2B7, Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Posting language: English · French
Posted: Nov 9, 2026

Original job description

English section of this bilingual listing.

AJW Group is a world-leading independent specialist in the supply, exchange, repair and lease of aircraft spare parts. With over 90 years of aviation experience, AJW supports over 1000 airlines across 100 countries. One of the main divisions of the AJW Group is AJW Technique, a state-of-the-art component Maintenance, Repair and Overhaul (MRO) facility with over 160 experienced and passionate technicians in Montreal.

At AJW Technique, a positive employee experience is built through everyday moments: a thoughtful welcome, a clear answer and a timely follow-up. At our aircraft component maintenance, repair and overhaul facility of nearly 215 employees, you will help make HR services simple, reliable and accessible to everyone.

Reporting to the Director, Human Resources, you will become a trusted resource for our employees and managers. You will have the autonomy to move your work forward, anticipate needs and suggest better ways of working. If you enjoy helping people, taking initiative and seeing the real impact of your work, this role could be a great fit.

Main responsibilities:

Service to employees and managers

Be a welcoming, dependable first point of contact for HR requests, including those received through the HR inbox; provide clear answers and follow through to resolution.
Support employees and managers, our internal clients, with care; make HR processes easier to navigate and connect more complex matters with the right people.
Build trusting relationships with production teams and managers through an approachable, respectful and service-minded attitude.

2. HR administration and record keeping

Take ownership of administrative steps throughout the employee lifecycle, including hires, employee record updates, absences, status changes and departures.
Prepare and carefully review letters, forms, confirmations and other HR documents to make processes easier for employees and managers.
Keep personnel records and HR data accurate, complete and up to date, while maintaining confidentiality and following established processes.
Stay ahead of deadlines, follow up on missing information and act early to prevent delays.

3. Employee onboarding

Prepare and coordinate new employee arrivals with HR, managers and partner teams so every new colleague receives a well-organised welcome.
Help create a positive, people-centred onboarding experience, including for technicians whose workday starts early.
Remain available after employees start to answer questions, follow up and complete their files.

4. Payroll, data and tracking tools

Provide back-up coverage for the Payroll and Benefits Coordinator during absences, following established procedures and controls.
Update HR systems, prepare required lists and reports, and ensure that shared information is accurate and dependable.

Organisation and continuous improvement

Create and maintain tracking tools and document templates that make the HR team’s day-to-day work easier.
Assess the urgency and impact of requests, organize priorities, take appropriate initiative and keep stakeholders informed.
Identify everyday friction points and suggest practical improvements that make HR services smoother and more effective.

Schedule and work environment:

This is a full-time, on-site role in our open-plan Saint-Laurent office, close to our MRO operations. You will work in a unionised, federally regulated manufacturing environment where collaboration with frontline teams is part of everyday life.

To support our teams when they need us, the workday usually begins between 7:30 and 8:00 a.m. Approximately four times per month, you will need to be on site by 6:00 a.m. to welcome and onboard new employees.

Development opportunities in the HR team may arise as the organisation’s needs evolve

We offer:

Competitive salary
Full benefits upon hiring (group insurance, pension plan, etc.)
Personal days
Sick days
Flexible work schedule
On-going training
Employee assistance program
And more +++

We pride ourselves in attracting and retaining top talent; come and join our dynamic team.

We adhere to the principles of employment equity and we strive to ensure that our workforce is representative of the Greater Montreal area.

English will follow

Job requirements:

College diploma (DEC) in human resources, administration or a related field; a relevant university degree is an asset.
3 to 5 years of administrative support experience, including at least 2 years in a human resources function. • Sound knowledge of HR administrative processes; basic payroll knowledge is an asset.
Proficiency in Excel, Outlook, Teams and Planner; knowledge of Dayforce or another HRIS is an asset.
Strong spoken and written French and English skills to support our employees and work with our international group.
A warm, approachable manner, a genuine interest in helping others and a commitment to excellent, people-centred internal service.
Initiative, responsiveness and sound judgement to anticipate needs and set priorities.
Accuracy, diligence and discretion when handling files, particularly confidential information.
Experience in aerospace, manufacturing or a unionised environment is a strong asset.

Read the full bilingual original

English will follow

AJW Group est un leader mondial indépendant spécialisé dans la chaine d'approvisionnement, l'échange, la réparation et la location de composants d'avions. Riche de plus de 90 ans d'expérience dans le domaine de l'aviation, AJW soutient plus de 1000 compagnies aériennes dans 100 pays. L'une des principales divisions du groupe AJW est AJW Technique, une installation de pointe pour l'entretien, la réparation et la révision (MRO) qui compte plus de 160 techniciens expérimentés et passionnés à Montréal.

Chez AJW Technique, une expérience employé positive se construit aussi dans les gestes du quotidien : un accueil attentionné, une réponse claire et un suivi au bon moment. Au sein de notre centre de maintenance, de réparation et de révision de composants aéronautiques (MRO) de plus de 200 employés, vous contribuerez à rendre les services RH simples, fiables et accessibles à tous.

Relevant de la Directrice des ressources humaines, vous deviendrez une personne-ressource de confiance pour nos employés et gestionnaires. Vous aurez l’autonomie de faire avancer vos dossiers, d’anticiper les besoins et de proposer de meilleures façons de faire. Si vous aimez aider les gens, prendre les devants et voir l’impact concret de votre travail, ce rôle est fait pour vous.

Rôle :

Service aux employés et aux gestionnaires

Être un point de contact accueillant et fiable pour les demandes RH, notamment celles reçues dans la boîte courriel RH; offrir des réponses claires et assurer les suivis jusqu’à leur résolution.
Accompagner les employés et les gestionnaires, nos clients internes, avec attention; simplifier leurs démarches et orienter au besoin les situations plus complexes vers les bonnes personnes.
Cultiver des liens de confiance avec les équipes de production et les gestionnaires grâce à une approche accessible, respectueuse et orientée service.

2. Administration RH et tenue des dossiers

Prendre en charge les étapes administratives du cycle d’emploi : embauches, mises à jour des dossiers, absences, changements de statut et départs.
Préparer et vérifier avec soin les lettres, formulaires, confirmations et autres documents RH afin de faciliter les démarches des employés et des gestionnaires.
Veiller à ce que les dossiers du personnel et les données RH soient exacts, complets, à jour et traités dans le respect de la confidentialité et des processus établis.
Garder une longueur d’avance sur les échéances, obtenir les renseignements manquants et intervenir tôt pour éviter les retards.

3. Accueil et intégration du personnel

Préparer et coordonner l’intégration des nouveaux employés avec les RH, les gestionnaires et les équipes concernées pour que chaque nouvelle recrue bénéficie d’un accueil bien organisé.
Contribuer à une expérience d’intégration positive et humaine, notamment pour les techniciens dont la journée commence très tôt.
Rester disponible après l’entrée en fonction pour répondre aux questions, effectuer les suivis utiles et finaliser les dossiers.

4. Paie, données et outils de suivi

Assurer la relève de la responsable et des avantages sociaux à la paie pendant ses absences, conformément aux procédures et aux contrôles en place.
Mettre à jour les systèmes RH, préparer les listes et rapports nécessaires et s’assurer que les informations partagées sont fiables.

5. Organisation et amélioration des façons de faire

Créer et tenir à jour des outils de suivi et des modèles qui simplifient le quotidien de l’équipe RH.
Évaluer l’urgence et l’impact des demandes, organiser les priorités, prendre les initiatives nécessaires et tenir les personnes concernées informées.
Repérer les irritants du quotidien et proposer des améliorations concrètes qui rendent le service RH plus fluide et efficace.

Horaire et milieu de travail :

Vous travaillerez à temps plein, en présentiel, dans nos bureaux à aire ouverte de Saint-Laurent, à proximité des opérations de notre centre MRO. Vous évoluerez dans un environnement manufacturier syndiqué de compétence fédérale, où la collaboration avec le terrain fait partie du quotidien.

Pour être présent auprès des équipes au moment où elles en ont besoin, votre journée débutera habituellement entre 7 h 30 et 8 h. Environ quatre fois par mois, vous serez sur place dès 6 h pour accueillir et intégrer de nouveaux techniciens.

Des possibilités de développement dans l’équipe RH pourront s’ajouter selon l’évolution des besoins de l’organisation.

Ce que nous offrons :

Salaire concurrentiel
Avantages sociaux dès l’embauche (assurance collective, fonds de pension, etc.)
Journées personnelles
Jours de maladie
Horaire de travail flexible
Formation continue
Programme d’aide aux employés
Et plus +++

Nous sommes fiers d'attirer et de retenir les meilleurs talents. Venez rejoindre notre équipe dynamique.

Nous souscrivons également aux principes de l’équité en matière d’emploi et nous nous employons à ce que notre effectif soit représentatif de la communauté du grand Montréal.

*************

Main responsibilities:

Service to employees and managers

Be a welcoming, dependable first point of contact for HR requests, including those received through the HR inbox; provide clear answers and follow through to resolution.
Support employees and managers, our internal clients, with care; make HR processes easier to navigate and connect more complex matters with the right people.
Build trusting relationships with production teams and managers through an approachable, respectful and service-minded attitude.

2. HR administration and record keeping

Take ownership of administrative steps throughout the employee lifecycle, including hires, employee record updates, absences, status changes and departures.
Prepare and carefully review letters, forms, confirmations and other HR documents to make processes easier for employees and managers.
Keep personnel records and HR data accurate, complete and up to date, while maintaining confidentiality and following established processes.
Stay ahead of deadlines, follow up on missing information and act early to prevent delays.

3. Employee onboarding

Prepare and coordinate new employee arrivals with HR, managers and partner teams so every new colleague receives a well-organised welcome.
Help create a positive, people-centred onboarding experience, including for technicians whose workday starts early.
Remain available after employees start to answer questions, follow up and complete their files.

4. Payroll, data and tracking tools

Provide back-up coverage for the Payroll and Benefits Coordinator during absences, following established procedures and controls.
Update HR systems, prepare required lists and reports, and ensure that shared information is accurate and dependable.

Organisation and continuous improvement

Create and maintain tracking tools and document templates that make the HR team’s day-to-day work easier.
Assess the urgency and impact of requests, organize priorities, take appropriate initiative and keep stakeholders informed.
Identify everyday friction points and suggest practical improvements that make HR services smoother and more effective.

Schedule and work environment:

Development opportunities in the HR team may arise as the organisation’s needs evolve

We offer:

Competitive salary
Full benefits upon hiring (group insurance, pension plan, etc.)
Personal days
Sick days
Flexible work schedule
On-going training
Employee assistance program
And more +++

We pride ourselves in attracting and retaining top talent; come and join our dynamic team.

We adhere to the principles of employment equity and we strive to ensure that our workforce is representative of the Greater Montreal area.

English will follow

Exigences:

Diplôme d’études collégiales (DEC) en ressources humaines, administration ou domaine connexe; un diplôme universitaire pertinent est un atout.
De 3 à 5 ans d’expérience en soutien administratif, dont au moins 2 ans au sein d’une fonction ressources humaines.
Bonne compréhension des processus administratifs RH; des connaissances de base en paie constituent un atout.
Bonne maîtrise d’Excel, d’Outlook, de Teams et de Planner; connaissance de Dayforce ou d’un autre SIRH, un atout.
Bonne maîtrise du français et de l’anglais, à l’oral et à l’écrit, pour accompagner nos employés et collaborer avec notre groupe international.
Une personnalité avenante, le plaisir d’aider les gens et le souci d’offrir un service humain et d’excellence à nos clients internes.
Un esprit d’initiative, une bonne réactivité et le jugement nécessaire pour anticiper les besoins et prioriser les actions.
Rigueur, diligence et discrétion dans le traitement des dossiers, particulièrement des renseignements confidentiels.
Une expérience en aéronautique, en milieu manufacturier ou dans un environnement syndiqué : un atout important.

*********

Job requirements:

College diploma (DEC) in human resources, administration or a related field; a relevant university degree is an asset.
3 to 5 years of administrative support experience, including at least 2 years in a human resources function. • Sound knowledge of HR administrative processes; basic payroll knowledge is an asset.
Proficiency in Excel, Outlook, Teams and Planner; knowledge of Dayforce or another HRIS is an asset.
Strong spoken and written French and English skills to support our employees and work with our international group.
A warm, approachable manner, a genuine interest in helping others and a commitment to excellent, people-centred internal service.
Initiative, responsiveness and sound judgement to anticipate needs and set priorities.
Accuracy, diligence and discretion when handling files, particularly confidential information.
Experience in aerospace, manufacturing or a unionised environment is a strong asset.

Apply About employer

More about this job

Responsibilities

The HR Operations Technician will serve as a primary point of contact for employees and managers, handling HR inquiries and providing administrative support throughout the employee lifecycle. Responsibilities include managing onboarding processes, maintaining accurate personnel records, and providing backup support for payroll and benefits.

Requirements

Candidates must possess a college diploma in human resources or administration and have 3 to 5 years of administrative experience, with at least 2 years in an HR function. Proficiency in Microsoft Office tools and strong bilingual communication skills in French and English are required.

Skills

HR administration
Payroll
Employee onboarding
Data management
Excel
Outlook
Teams
Planner
HRIS
Dayforce
Communication
Customer service
Confidentiality
Problem solving
Time management

Benefits

Group insurance
Pension plan
Personal days
Sick days
Flexible work schedule
On-going training
Employee assistance program

Visa sponsorship

Not detected in the job text

Keywords

Human Resources
HR Operations
Administrative Support
Payroll
Onboarding
Employee Lifecycle
MRO
Aerospace
Manufacturing
Unionized Environment
HRIS
Dayforce
Excel
Outlook
Teams
Planner
Record Keeping
Benefits Administration
Employee Relations
Confidentiality

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