Find work in Canada.

537,823 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added just now
D
Personal Finance Advisor
Desjardins
Rouyn-Noranda, QC · Caisse Desjardins de Rouyn-Noranda
- Full-time
…solutions to meet their financial goals. You work closely with a client base consisting of young people and individual members. Interpersonal savvy is therefore essential. You drive results…
Added just now
D
Regional Manager, Ontario and Northwestern Quebec
Desjardins
Montreal, QC · Complexe Desjardins Montréal
- Full-time
…Wealth Management in your territory. You’ll serve as the primary representative of Private Wealth Management in the region and play an influential role with caisses, Desjardins Business…
Added just now
B
Regional Operations Manager, Cleaning Services
BGIS
MB · MB, Canada
- Part-time
Will be require to work with multiple Client accounts
Added just now
CU
Sales Development Representative
Coface USA
Pointe-Claire, QC
- $65,000 to $75,000 CAD / year
With nearly 80 years of global experience, we offer companies a full range of solutions: Trade Credit Insurance, Business Information, Debt Collection, Single Risk insurance, Surety Bonds,…
Added 15 mins ago
NS
Occupational Therapist - Rehabilitation & Supportive Care Services
Nova Scotia Health Authority
Dartmouth, NS
- Internship
…Occupational Therapist (OT) works in collaboration with the client, caregivers and family to facilitate, restore and/or maintain the patient/clients optimal level of function in the areas…
Added 15 mins ago
NS
Occupational Therapist - Psychiatric 6 Lane - Mental Health & Addictions
Nova Scotia Health Authority
Halifax, NS
- Internship
…Occupational Therapist (OT) works in collaboration with the client, caregivers, and family to facilitate, restore, and/or maintain the patient/clients optimal level of function in the areas…
Added 15 mins ago
R&
Controller
Robertson & Company Ltd.
Markham, ON
- Full-time
Our client is a well-established and growing food manufacturing and distribution organization with multiple manufacturing facilities and distribution centres across Ontario. The…
Added 45 mins ago
BS
Bilingual Order Management Representative
Bilingual Source
Montreal, QC
- $55,000 to $65,000 CAD / year
- Full-time
Source Bilingue recrute pour son client, une entreprise établie dans le secteur de la distribution d'équipement lourd et de pièces industrielles à Boucherville.
Added 45 mins ago
AA
Vice President, Business Development
AIP Asset Management
Winnipeg, MB · Greater Winnipeg Metropolitan Area
- Full-time
Position AIP's alternative investment strategies within client portfolios, with particular emphasis on convertible private debt, private credit and pre-IPO/private-company exposure.
Added 45 mins ago
IH
Registered Nurse (RN)| Medical
Interior Health Authority
Penticton, BC
- Internship
Interior Health (IH) is committed to achieving a culturally diverse and inclusive workforce that is representative of the communities we serve, and where you are encouraged to bring your…
Added 1 hour ago
D
Business Development Manager, GTA
Digicast
Toronto, ON
- Full-time
Collaborate with a team recognized for exceptional client experience, deep technical proficiency, and world-class production standards.
Added 1 hour ago
A
Représentant(e) Ventes internes/Inside Sales Representative
ADP
Montreal, QC
- Full-time
Intérêt marqué pour la vente, le développement des affaires, une expérience en service à la clientèle (centre d’appels, services bancaires ou commerce de détail, un atout)
Added 1 hour ago
PH
Social Worker Master's Level Standard BC Women's Hospital
Provincial Health Services Authority
Vancouver, BC
- Part-time
Minimum of one (1) year of recent, related experience with patients and families with a health condition relevant to the service/program area within BC Women’s Hospital & Health Centre…
Added 1 hour ago
PG
Account Executive
Publicis Groupe Holdings B.V
Toronto, ON
- Full-time
The Account Executive is responsible for managing and coordinating day-to-day agency efforts on behalf of the client, with a focus on driving the successful execution and delivery of…
Added 2 hours ago
IF
Sales Representative
iA Financial Group (Industrial Alliance)
Saint-Eustache, QC
- Full-time
…products; Develop a business and marketing strategy to grow your client base; Establish and define your clients' protection and savings needs; Contribute to the achievement of their…
Added 2 hours ago
IF
Business Development Representative in Personal Finance
iA Financial Group (Industrial Alliance)
Saint-Eustache, QC
- Full-time
As a Business Development Representative, you will be responsible for promoting and selling our financial products, including insurance, savings, retirement, and loans. You will work under…
Added 2 hours ago
Supervisor, Visitor Experience (Program Admin Officer 3)
The Government of Nova Scotia
Shubenacadie, NS
You have demonstrated team building and collaboration skills and experience leading teams to achieve success by fostering an environment of mutual trust and respect. You maintain a…
Added 2 hours ago
Occupational Therapist - Rehabilitation & Supportive Care Services
Nova Scotia Health and IWK Health
Dartmouth, NS
…Occupational Therapist (OT) works in collaboration with the client, caregivers and family to facilitate, restore and/or maintain the patient/clients optimal level of function in the areas…
Added 2 hours ago
YE
Customer Service & Billing Coordinator
Yukon Energy Corporation
Whitehorse, YT
- $36.12 to $43.13 CAD / hour
- Full-time
…moments? Yukon Energy is looking for a Customer Service & Billing Representative to join our team…
Added 2 hours ago
IF
Representative – Business Development
iA Financial Group (Industrial Alliance)
Saint-Eustache, QC
- Full-time
Job offer based on the candidate's experience, skills, and interests.
Added 3 hours ago
NB
Financial Planner
National Bank of Canada
Gatineau, QC
- Full-time
…also have access to colleagues with a wide range of expertise, experience, and backgrounds to enrich all aspects of your…
Added 3 hours ago
NB
BANKING ADVISOR
National Bank of Canada
Sainte-Thérèse, QC
- Full-time
…use your analytical skills in order to offer a people-centric experience for branch…
Added 3 hours ago
QR
Sales Representative - Industrial
Quincaillerie Richelieu
Mississauga, ON
- Full-time
Under the supervision of the Industrial Sales Manager, the Sales Representative will be responsible for all sales activities and management of customer accounts within a set territory. The…
Added 3 hours ago
E
Care & Support Representative (Temporary Contract)
Engaged
Remote, Canada
- $18 to $23 CAD / hour
- Full-time
- Remote
The Care & Support Representative (CSR) is an essential team member and plays a critical role in ensuring the overall success of the homestay program. The CSR uses sound and reliable…
Added 4 hours ago
A
Représentant (e) du support à la production - Temps Partiel / Production Support Representative - Part Time
ADP
Montreal, QC
- Part-time
- Other
Vous travaillerez en étroite collaboration avec l’équipe de l’Exploitation de HRO afin de garantir la meilleure expérience client.

Akelius Canada

Service Center Agent – English / Agent(e) service client – anglais

Montreal, QC, Canada

Apply About employer

Applications open in a new tab.

Job details

Apply by: Nov 28, 2026
Posting language: English · French
Posted: Oct 29, 2026

Original job description

English section of this bilingual listing.

Old Montreal, Full-Time positions available, Hybrid

A position dedicated to helping our U.S. customers

Akelius is looking for a Service Center Agent to join its North American Service Centre in Montreal.

This position exclusively handles calls and emails from residents and prospective tenants in the United States. You will help customers resolve issues, coordinate service requests and ensure that every matter receives appropriate follow-up.

Professional spoken and written English is required. Full bilingual fluency is not required. Only basic French is needed for simple, routine communication with colleagues in the office.

What we offer

full-time positions are available
available shifts are weekdays from 9:30am to 6:00pm
hybrid work arrangement
group insurance
group RRSP
development opportunities within an international real estate company.

Your role

You will be an important first point of contact for Akelius residents and prospective tenants in the United States.

Your primary responsibilities will include:

answering customer telephone calls, e-mails in a courteous and timely manner
asking the right questions to understand each request
recognizing urgent situations and following the appropriate procedures
meeting the Service Centre’s quality, accuracy and response-time standards;
ensuring superior customer satisfaction
creating, inputting data for, and executing work orders for residents with detailed information
dispatching work orders to technicians or trades people
liaising with property management and leasing teams
following up work order completion
assisting with rent reminders
managing priority situations in a professional manner
identifying recurring issues and suggesting improvements to the customer experience
performing other related duties as required.

What you bring

one to two years of experience in customer service, a call centre or a similar role
professional spoken and written English
basic French sufficient for simple, routine communication with colleagues in Quebec
excellent listening and communication skills
a friendly, respectful and customer-focused approach
the ability to take ownership of a request and follow it through to resolution
sound judgment and strong problem-solving abilities
composure and professionalism when handling difficult situations
a collaborative, team-oriented approach.

Experience in residential real estate or knowledge of Yardi is an asset. Spanish is also an asset but is not required.

Why English is required

This position is exclusively assigned to calls, emails and service requests from residents and prospective tenants in the United States. The representative must communicate with these customers in English and must be able to understand potentially urgent requests, collect accurate information, explain the next steps, and document and dispatch service requirements in English.

______________________

Read the full bilingual original

Old Montreal, Full-Time positions available, Hybrid

A position dedicated to helping our U.S. customers

Akelius is looking for a Service Center Agent to join its North American Service Centre in Montreal.

Professional spoken and written English is required. Full bilingual fluency is not required. Only basic French is needed for simple, routine communication with colleagues in the office.

What we offer

full-time positions are available
available shifts are weekdays from 9:30am to 6:00pm
hybrid work arrangement
group insurance
group RRSP
development opportunities within an international real estate company.

Your role

You will be an important first point of contact for Akelius residents and prospective tenants in the United States.

Your primary responsibilities will include:

answering customer telephone calls, e-mails in a courteous and timely manner
asking the right questions to understand each request
recognizing urgent situations and following the appropriate procedures
meeting the Service Centre’s quality, accuracy and response-time standards;
ensuring superior customer satisfaction
creating, inputting data for, and executing work orders for residents with detailed information
dispatching work orders to technicians or trades people
liaising with property management and leasing teams
following up work order completion
assisting with rent reminders
managing priority situations in a professional manner
identifying recurring issues and suggesting improvements to the customer experience
performing other related duties as required.

What you bring

one to two years of experience in customer service, a call centre or a similar role
professional spoken and written English
basic French sufficient for simple, routine communication with colleagues in Quebec
excellent listening and communication skills
a friendly, respectful and customer-focused approach
the ability to take ownership of a request and follow it through to resolution
sound judgment and strong problem-solving abilities
composure and professionalism when handling difficult situations
a collaborative, team-oriented approach.

Experience in residential real estate or knowledge of Yardi is an asset. Spanish is also an asset but is not required.

Why English is required

______________________

Vieux Montreal, postes à temps-plein ou à temps-partiels disponibles, environnement hybride

Un poste consacré à notre clientèle aux États-Unis

Akelius recherche un(e) agent(e) au service à la clientèle pour se joindre à son Centre de services nord-américain à Montréal.

Ce poste traite exclusivement les appels, les courriels et les demandes de service de résidents et de futurs locataires aux États-Unis. Vous aiderez les clients à résoudre leurs problèmes, coordonnerez les demandes de service et veillerez à ce que chaque situation fasse l’objet d’un suivi approprié.

Une maîtrise professionnelle de l’anglais, à l’oral et à l’écrit, est requise. Il n’est pas nécessaire d’être parfaitement bilingue. Seule une connaissance de base du français est nécessaire pour les échanges simples et courants avec les collègues du Québec.

Ce que nous offrons

poste à temps plein
horaires disponibles du lundi au vendredi de 9:30 à 18:00
mode de travail hybride
assurance collective
REER collectif
possibilités de développement au sein d’une entreprise immobilière internationale.

Votre rôle

Vous serez un premier point de contact important pour les résidents et les futurs locataires d’Akelius aux États-Unis.

Vos principales responsabilités seront les suivantes :

répondre aux appels téléphoniques et aux courriels avec courtoisie et professionnalisme;
offrir un service personnalisé aux résidents et aux futurs locataires;
poser les bonnes questions afin de bien comprendre chaque demande;
créer des bons de travail complets et précis dans le système;
transmettre les bons de travail aux techniciens et aux fournisseurs concernés;
collaborer avec les équipes de gestion immobilière, de location et d’entretien;
assurer le suivi des demandes jusqu’à leur résolution;
aider à effectuer les rappels concernant le paiement du loyer;
reconnaître les situations urgentes et appliquer les procédures appropriées;
gérer les situations prioritaires avec calme et professionnalisme;
respecter les normes de qualité, de précision et de délai de réponse du Centre de services;
signaler les problèmes récurrents et proposer des améliorations à l’expérience client;
accomplir toute autre tâche connexe.

Le profil recherché

de un à deux ans d’expérience en service à la clientèle, dans un centre d’appels ou dans un rôle semblable;
maîtrise professionnelle de l’anglais, à l’oral et à l’écrit;
connaissance de base du français permettant des échanges simples et courants avec les collègues du Québec;
excellente écoute et capacité à communiquer clairement;
approche chaleureuse, respectueuse et centrée sur le client;
capacité à prendre en charge une demande et à en assurer le suivi;
bon jugement et aptitude à résoudre des problèmes;
capacité à gérer plusieurs priorités dans un environnement dynamique;
calme et professionnalisme dans les situations difficiles;
bonnes aptitudes pour l’organisation et la gestion du temps;
esprit d’équipe et volonté de collaborer.

Une expérience dans le secteur immobilier ou une connaissance du logiciel Yardi constitue un atout. La connaissance de l’espagnol est également un atout, mais n’est pas exigée.

Pourquoi l’anglais est requis

Ce poste est exclusivement affecté au traitement des appels, des courriels et des demandes de service de résidents et de futurs locataires aux États-Unis. La personne titulaire doit pouvoir communiquer avec ces clients en anglais, comprendre des demandes parfois urgentes, recueillir des renseignements précis, expliquer les prochaines étapes ainsi que documenter et transmettre les demandes de service en anglais.

À propos d’Akelius

Akelius acquiert, améliore et gère des immeubles résidentiels.

L’entreprise possède des appartements locatifs dans plusieurs grandes villes, notamment New York, Boston, Washington D.C., Austin, Ottawa, Montréal, Québec, Toronto, Londres et Paris.

Pour en savoir plus, visitez le www.akelius.com.

Ce poste vous intéresse, mais vous ne répondez pas à tous les critères souhaités? Nous vous invitons tout de même à poser votre candidature.

Apply About employer

More about this job

Responsibilities

Serve as the first point of contact for U.S. residents and prospective tenants, responding to calls and emails, assessing requests, and handling urgent situations. Create and dispatch work orders, coordinate with property management and leasing teams, follow requests through to resolution, assist with rent reminders, and identify opportunities to improve customer service.

Requirements

Requires one to two years of customer service, call center, or similar experience, professional spoken and written English, and basic French for routine communication with Quebec colleagues. Candidates should have strong communication and listening skills, sound judgment, problem-solving ability, professionalism in difficult situations, and a collaborative approach; real estate experience, Yardi knowledge, and Spanish are assets.

Skills

Customer Service
Professional English Communication
Basic French Communication
Active Listening
Problem-Solving
Customer Issue Resolution
Work Order Management
Service Request Coordination
Urgency Assessment
Customer Follow-Up
Time Management
Organization
Team Collaboration
Conflict Management
Data Entry
Yardi

Benefits

Health Insurance
Group RRSP
Development Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Call Center
Residential Real Estate
Service Center
Resident Support
Prospective Tenants
Telephone Support
Email Support
Service Requests
Work Orders
Work Order Dispatch
Property Management
Leasing
Maintenance Coordination
Yardi
Rent Reminders
Urgent Requests
Customer Satisfaction
Quality Standards
Response-Time Standards
Data Entry
English
French
Spanish
Hybrid Work

Report this job