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Added 10 mins ago
SA
Placement broker - Commercial insurance
Synex Assurance
Laval, QC
- Full-time
Accumulate professional experience of more than 5 years in commercial insurance;
Added 10 mins ago
SA
Assistant commercial insurance broker
Synex Assurance
Laval, QC
- Full-time
Accumulate professional experience of at least 3 years in business insurance;
Added 10 mins ago
HE
Entry level direct Marketing Management Trainee
Hype Events
Toronto, ON · Greater Toronto Area, Canada
- $41,000 to $45,000 CAD / year
- Full-time
Our Management Training Program provides hands-on experience across sales and marketing, leadership development, administration, and management. You’ll learn by doing, work alongside…
Added 10 mins ago
AT
Class 1 Driver
Armour Transportation Systems
New Glasgow, NS
- Full-time
We’re looking for a dependable and professional Class 1 Truck Driver for day shift regional pick-up and delivery operations. This role is perfect for drivers who thrive working…
Added 10 mins ago
S
Meat - Meat Wrapper FT
Sobeys
Delta, BC
- Full-time
The Meat Wrapper is responsible for carrying out the full range of duties of the position in a professional, accurate and timely fashion. The Meat Wrapper will deliver exceptional customer…
Added 10 mins ago
YE
Customer Service & Billing Coordinator
Yukon Energy Corporation
Whitehorse, YT
- $36.12 to $43.13 CAD / hour
- Full-time
…coordinating service requests, and assisting with account changes in a professional and customer-focused…
Added 10 mins ago
NA
NHSGGC Health Records Clerical Officer - Outpatient Call Centre
NHS Ayrshire & Arran
Saskatoon, SK
- Full-time
Knowledge, training, qualifications and/or experience required to do the job:
Added 10 mins ago
NS
NHSGGC Health Records Clerical Officer - Outpatient Call Centre
NHS Scotland
Saskatoon, SK
- Full-time
Knowledge, training, qualifications and/or experience required to do the job:
Added 10 mins ago
CL
Store Manager
Chatters Limited Partnership
BC · Fraser Valley A, BC
- Full-time
Lead and oversee daily retail and salon operations to deliver a seamless, elevated customer experience
Added 10 mins ago
SA
Commercial insurance account manager
Synex Assurance
Quebec, QC
- Full-time
Accumulate professional experience of at least 5 years in business insurance;
Added 10 mins ago
E1
English Teacher (ESL/TEFL) | Full-Time | Visa, Flights & Sponsored TEFL
English 1
London, ON
- Full-time
Already hold a TESOL, TEFL or CELTA? Bring your pedagogy and classroom instruction experience to a structured curriculum, ongoing professional development and distance learning pathways…
Added 10 mins ago
BU
Labour relations specialist
Brandon University
Brandon, MB
- Full-time
Certified Human Resources Professional (CHRP)
Added 10 mins ago
HE
Customer Service Representative
Hype Events
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Previous customer service experience is an asset, but not required
Added 10 mins ago
HT
A/P Administrator
Husky Technologies
Bolton, ON
- Full-time
Husky TechnologiesTM a company with a strong foundation built on innovation, close customer relationships, a strong sense of community and a unique culture and values. We are looking for…
Added 10 mins ago
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Radiation Compliance Specialist
Chrysos Corporation
Vancouver, BC
- Full-time
Experience in quality, compliance, safety, regulatory assurance or project management in a highly regulated scientific or technical industry
Added 10 mins ago
RM
M.L.T. Charge - Quality
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- Full-time
…patients, visitors, laboratory, and hospital personnel in a professional and congenial manner at all…
Added 24 mins ago
SM
General Worker (Casual) – Facilities Management
Saint Mary's University
Halifax, NS
- Full-time
Grade 11 High School Certificate with three months or more related experience in institutions of comparable size or with a cleaning firm.
Added 24 mins ago
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English Teacher (ESL/TEFL) | Full-Time | Visa, Flights & Sponsored TEFL
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Halifax, NS
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Added 24 mins ago
HE
Event Sales Assistant
Hype Events
Toronto, ON · Greater Toronto Area, Canada
- $41,000 to $45,000 CAD / year
- Full-time
Gaining practical experience of successful events and customer-acquisition campaigns
Added 24 mins ago
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Marketing Strategist (Temporary)
NAIT (Northern Alberta Institute of Technology)
AB · Edmonton, AB
- Full-time
Demonstrated experience setting up paid and automated digital marketing campaigns for prospective student and customer acquisition with a clear understanding of content marketing and…
Added 24 mins ago
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- Full-time
Expérience en développement de moteurs de jeu, particulièrement de moteurs propriétaires
Added 24 mins ago
WI
Project Manager, Power Delivery (Data Centres)
WSP in Canada
Toronto, ON
- Full-time
As a Senior Project Manager with experience in Data Centres, you will bring expertise to support the planning, development and execution of projects including Data Centres or traditional…
Added 24 mins ago
VA
Manager, Compensation and Benefits
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Added 24 mins ago
JI
Sales and Support
Jumbo Interactive
Edmonton, AB
- $21 CAD / hour
- Temporary
We are seeking a highly professional, reliable, and detail-oriented individual to join our team. This part-time and temporary role is essential for maintaining the high standards of the…
Added 24 mins ago
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Akkodis

ITAM Risk, Process and Operational Expert

Montreal, QC, Canada

Contract

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Job details

Job type: Contract
Apply by: Nov 28, 2026
Experience: Minimum 3 years of relevant experience in IT asset management, technology risk, controls, IT operations, IT service management, audit, compliance, or a closely related discipline.
Posting language: English
Posted: Oct 29, 2026

Original job description

Position: ITAM Risk, Process and Operational Expert

Duration: Contract

Client Location: Montreal, QC (Hybrid)

Engagement Model: Contract

Engagement Model: Professional Services Engagement – B2B (Incorporated Entities Only)

About the Engagement

Akkodis is seeking an experienced ITAM Risk, Process and Operational Expert to strengthen the organization’s IT Asset Management (ITAM) risk and control environment, operational processes, and governance framework. The consultant will assess existing practices, identify risk and control gaps, design and implement sustainable controls, establish procedures and metrics, and drive remediation through completion.

The successful candidate will bring hands-on expertise in IT asset management across hardware, software, cloud assets, and configuration data, with the ability to translate business, technology, regulatory, and operational risks into clear, measurable, and testable controls. This individual will work independently and collaborate with technology, operations, risk, compliance, audit, and governance stakeholders to improve control effectiveness, data quality, accountability, and operational consistency.

Services to be Provided

Act as the senior ITAM risk, process, and operations subject-matter expert, providing guidance on asset inventory, lifecycle management, hardware and software asset management, cloud assets, configuration data, ownership, reconciliation, data quality, end-of-life management, and asset disposal.
Assess ITAM risks and control gaps across the end-to-end asset lifecycle, including onboarding, classification, inventory recording, discovery, reconciliation, maintenance, transfer, retirement, and disposal.
Translate identified risks, policy requirements, and operational obligations into clearly defined control objectives, requirements, and control instances with appropriate ownership, frequency, scope, evidence, escalation, and remediation procedures.
Design and enhance controls to ensure they are measurable, sustainable, aligned with operational practices, and suitable for independent testing.
Develop and maintain operating procedures, process flows, RACI models, control narratives, evidence standards, exception-handling procedures, and governance documentation.
Conduct current-state assessments and root-cause analyses to identify process gaps, overlapping responsibilities, unclear accountability, and ineffective handoffs, recommending practical improvements.
Partner with asset owners, technology teams, and process owners to implement controls and integrate them into business-as-usual workflows, tools, and governance routines.
Define key risk indicators (KRIs), key control indicators (KCIs), operational metrics, thresholds, and management reporting to monitor asset data quality, control performance, exceptions, and remediation progress.
Review the completeness, accuracy, and timeliness of IT asset and configuration data, investigate discrepancies with accountable teams, and drive corrective actions.
Challenge control owners and stakeholders constructively while balancing risk reduction, operational feasibility, implementation effort, and business priorities.
Prepare executive-ready materials for governance forums, risk committees, auditors, regulators, and senior management.
Support risk and control self-assessments, audits, regulatory reviews, control testing, issue management, and remediation validation by maintaining clear documentation and defensible evidence.
Monitor relevant ITAM industry practices, standards, and technology trends and incorporate applicable insights into the control framework and operating model.
Independently manage multiple workstreams, dependencies, and priorities, escalate risks proactively, and deliver outcomes with minimal supervision.
Build effective stakeholder relationships and manage challenging interactions professionally, including conflicting priorities, resistance to change, and unclear ownership.

Expertise Required

Minimum 3 years of relevant experience in IT asset management, technology risk, controls, IT operations, IT service management, audit, compliance, or a closely related discipline.
Hands-on experience with IT asset management processes, including asset lifecycle management, inventory controls, asset and configuration data, data quality, reconciliation, ownership, and exception management.
Demonstrated ability to identify technology and operational risks, assess control design, and develop control instances that address defined risks.
Strong understanding of risk and control concepts, including control objectives, preventive and detective controls, manual and automated controls, ownership, evidence, testing, issue management, and remediation.
Experience developing or improving policies, standards, procedures, process flows, RACI models, control documentation, and management reporting.
Ability to work independently, exercise sound judgment, structure ambiguous problems, and deliver quality outcomes with limited direction.
Strong ownership, follow-through, attention to detail, and the ability to move from analysis to implementation.
Experience managing stakeholders effectively, challenging constructively, negotiating practical outcomes, and resolving conflicts professionally.
Excellent written and verbal communication skills, with the ability to explain complex ITAM and control concepts to technical, operational, risk, and executive audiences.
Experience coordinating across multiple functions and geographies within a complex enterprise environment.
Proficiency with standard productivity, workflow, reporting, and presentation tools.

How to Apply

Submit your resume in confidence through the Akkodis Canada website.

Accessibility

At Akkodis, part of The Adecco Group, our purpose is simple: to make the future work for everyone. We live our values of Passion, Collaboration, Inclusion, Courage, and Customers at Heart by fostering a workplace where diversity is celebrated and every voice matters. We encourage applications from individuals of all backgrounds and identities. Together, we’re making the future work for everyone.

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More about this job

Responsibilities

Assess IT asset management risks and control gaps across the asset lifecycle, then design and implement sustainable controls, procedures, governance documentation, and metrics. Improve asset data quality and accountability, coordinate remediation, and support audits, regulatory reviews, control testing, and executive governance reporting.

Requirements

Requires at least three years of relevant experience and hands-on knowledge of IT asset management processes, asset and configuration data, reconciliation, and exception management. Candidates should be able to assess risks and controls, develop process and control documentation, work independently, and communicate effectively with technical, operational, risk, and executive stakeholders.

Skills

IT Asset Management
Technology Risk Assessment
Risk and Control Design
Asset Lifecycle Management
Hardware Asset Management
Software Asset Management
Cloud Asset Management
Configuration Data Management
Data Quality and Reconciliation
Control Testing and Evidence
Process Documentation
RACI Modeling
Key Risk Indicators
Key Control Indicators
Audit and Compliance
Stakeholder Management

Visa sponsorship

Not detected in the job text

Keywords

IT Asset Management
ITAM
Technology Risk
Risk and Control Framework
Asset Lifecycle
Hardware Asset Management
Software Asset Management
Cloud Assets
Configuration Data
Asset Inventory
Asset Discovery
Reconciliation
Data Quality
Control Objectives
Preventive Controls
Detective Controls
Control Testing
Evidence Standards
Issue Management
Remediation
Operating Procedures
Process Flows
RACI Models
Key Risk Indicators
Key Control Indicators
Governance
Audit
Regulatory Reviews
Exception Management
End-of-Life Management

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