Software Consultant

Position: Senior Software Developer

Duration: 6 Months assignment (contract)

Client Location: Toronto (Onsite: 7.25 hours/day between 8:00 AM and 5:00 PM, Monday to Friday)

Engagement Model: Professional Services Engagement – B2B (Incorporated Entities Only)

Note on Assignment Type

This position is provisionally Onsite, requiring 7.25 hours per calendar day between 8:00 AM and 5:00 PM, Monday to Friday (excluding breaks). Conditions may change based on organizational requirements and at the discretion of the Hiring Manager.

About the Engagement

Akkodis is seeking a Senior Software Developer with extensive hands-on experience in ServiceNow development, architecture, platform strategy, public sector, and system administration.

The assignment will combine hands-on development with strategic platform leadership, solution architecture, roadmap planning, technical governance, platform administration, integration, automation, and continuous improvement.

The consultant will also design, implement, and continuously enhance technical solutions by translating business and technical requirements into working, tested applications, while troubleshooting technical issues and supporting implementation, conversion, deployment, and migration activities.

Scope

• Design, develop, configure, test, deploy, support, and continuously improve scalable ServiceNow solutions aligned with business and operational requirements.
• Develop custom applications, workflows, integrations, automation solutions, portals, and platform enhancements.
• Support ServiceNow Customer Service Management (CSM) solutions and portal development.
• Develop and maintain integrations using REST/SOAP APIs, Integration Hub, Flow Designer, and other applicable ServiceNow capabilities.

Assignment Deliverables

• Design and deliver scalable ServiceNow solutions, custom applications, integrations, workflows, portals, and automation capabilities.
• Develop and maintain technical specifications, solution designs, configuration documentation, test cases, deployment documentation, and operational support materials.
• Provide strategic ServiceNow platform leadership, including architecture guidance, platform roadmap development, modernization planning, and technical public sector.
• Conduct solution-design and architecture reviews to ensure platform solutions align with established standards and long-term business objectives.

Expertise Required

Must Have:

• Strong knowledge of ServiceNow platform architecture, Common Service Data Model (CSDM), Configuration Management Database (CMDB), integrations, data models, security, and public sector.
• 5+ years of hands-on ServiceNow development experience using JavaScript, HTML, CSS, AngularJS, REST/SOAP APIs, Integration Hub, and Flow Designer.
• Experience developing custom ServiceNow applications, workflows, integrations, automation solutions, and platform enhancements.
• Strong understanding of Software Development Life Cycle (SDLC), Agile/DevOps methodologies, testing, deployment, and code-management practices.
• Ability to design, develop, support, and continuously improve scalable ServiceNow solutions that meet business and operational requirements.
• 5+ years of ServiceNow platform experience, including demonstrated experience in solution architecture and platform public sector.

Nice to Have:

• ServiceNow Certified Implementation Specialist certification in ITSM, ITOM, Security Operations, IRM, or an equivalent specialization.
• ServiceNow Certified Implementation Specialist – Vulnerability Response (CIS-VR).
• ServiceNow Certified Technical Architect (CTA) certification would be a strong asset.

Security Clearance

No.

Important

This is a business-to-business engagement. Candidates must represent an incorporated entity, hold a valid business number, maintain appropriate insurance, and invoice for services rendered.

How to Apply

Submit your resume in confidence via the Akkodis Canada website.

We thank all applicants for their interest in this opportunity. Only candidates meeting the above qualifications will be contacted for further discussions.

Accessibility:

At Akkodis, part of The Adecco Group, our purpose is simple: to make the future work for everyone. We live our values, Passion, Collaboration, Inclusion, Courage, and Customers at Heart, by fostering a workplace where diversity is celebrated and every voice matter. We encourage applications from individuals of all backgrounds and identities. Together, we’re making the future work for everyone.