Jobs in Canada

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Added 7 mins ago
RC
Site installation Manager (Stoney Creek, Ontario)
REEL COH Inc.
Stoney Creek, NB
- Full-time
Reporting to the Construction Executive Director, the Installation Manager is responsible for the successful execution of the installation phase of the projects entrusted to them; they…
Added 7 mins ago
TS
Street Outreach Worker
The Salvation Army Canada and Bermuda Territory
Ottawa, ON
- Part-time
· Gather pertinent information and complete necessary forms such as consents, referrals, VI-SPDAT assessments and registry applications on behalf of homeless individuals
Added 7 mins ago
TS
Street Outreach Worker
The Salvation Army Canada and Bermuda Territory
Ottawa, ON
- Part-time
· Gather pertinent information and complete necessary forms such as consents, referrals, VI-SPDAT assessments and registry applications on behalf of homeless individuals
Added 22 mins ago
Health and Safety Coordinator
VCNA
Toronto, ON
Work collaboratively with key stakeholders including business management teams and health and safety manager to ensure the implementation and continuous improvement of the health and safety…
Added 22 mins ago
Manager- Finance Optimization- Financial Accounting and Advisory Services- Assurance 1
EY
Toronto, ON
From small businesses to some of the world’s best-known brands, our clients count on reliable financial statements, information, and processes to inform their ongoing strategies. More than…
Added 22 mins ago
Risk Operations and Visibility Manager
University of Toronto
Toronto, ON
The Risk Operations and Visibility Manager position is part of the Information Security Governance Risk and Compliance (GRC) team and will focus on the Risk Operations and Visibility…
Added 37 mins ago
K
Senior Web Developer (Full Stack)
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Toronto, ON
- Full-time
Build reliable integrations with headless or enterprise CMS platforms, APIs, analytics implementations, Google Tag Manager, and structured data layers while maintaining testability,…
Added 52 mins ago
K
Senior Web Developer (Full Stack)
Klick
Toronto, ON
- Full-time
Build reliable integrations with headless or enterprise CMS platforms, APIs, analytics implementations, Google Tag Manager, and structured data layers while maintaining testability,…
Added 52 mins ago
PRODUCTION & TECHNICAL SUPERVISORS - PRODUCTION SUPERVISOR
KSR
Chatham-Kent, ON · Ridgetown, ON
Reporting to: Production Manager Revision: October 1, 2026
Added 52 mins ago
CP
Systems Administrator
Choice Properties
Toronto, ON
- Full-time
Hybrid Model: 3 days in office
Added 1 hour ago
A
Enterprise Solution Strategist (ESS)
Avanade
Calgary, AB
- Full-time
The Senior Manager, Enterprise Solution Strategist (ESS) is a client-facing leader responsible for driving growth across strategic accounts within an assigned territory or industry. The ESS…
Added 2 hours ago
I|
Manager - Logistics Technology SecOps
Intelcom | Dragonfly
Montreal, QC
- Full-time
Bachelor’s degree in Information Security, Computer Science, Computer Engineering, or a related field (or equivalent practical experience).
Added 2 hours ago
TE
Health and Safety Manager - Central Region
TK Elevator
Toronto, ON · Scarborough, ON
- Full-time
Ensure the execution of safety inspections, risk assessments, Fatality Prevention Process Evaluations, and administrative self-checks, including regular inspections of safety equipment to…
Added 2 hours ago
Territory Manager
F12.net
AB
The Territory Manager converts sales opportunities to Workshops or Assessments and then directs those efforts, in conjunction with Solutions Leads and Security Analysts, to their successful…
Added 2 hours ago
K
Manager, Grants and Government Assistance Practice
KPMG
Ottawa, ON · Oakville, ON · Kitchener, ON · Hamilton, ON
- Full-time
Added 3 hours ago
Network Engineer-GCGCON
Great Canadian Entertainment
Toronto, ON · North York, ON
Under the general direction of Sr Manager, Network Services & Delivery, the Network Engineer is a senior level hands on technical leader responsible for the architecture, design,…
Added 3 hours ago
Coordinator, Project (Airports)
Aecon
Mississauga, ON
Operate responsibly by managing risk, safety, and environmental considerations across all our projects and surrounding communities.
Added 3 hours ago
CP
Manager, Total Rewards
CAAT Pension Plan
Toronto, ON · Head Office
- Full-time
…shared purpose, we’re fierce champions for better retirement security, known for our can-do culture where everyone plays a role in bringing our vision to life. If this sounds like a fit,…
Added 3 hours ago
Project Manager
Capgemini
Toronto, ON
We are looking for an experienced Service Delivery Manager SDM to lead endtoend service delivery client engagement resource management and operational excellence across multiple projects…
Added 3 hours ago
P
Manager, Internal Controls and Risk Management – Financial Services (Bilingual FR/EN)
PwC
Montreal, QC
- Full-time
As a Manager, Internal Controls and Risk Management – Financial Services, you will work with a team of professionals to help anticipate and solve internal control and risk management…
Added 3 hours ago
UC
Senior AI Project Manager
UniSysTech Consulting
Toronto, ON · Greater Toronto Area, Canada
- Other
We are seeking an experienced Senior Project Manager – AI SDLC to lead the strategic rollout of enterprise-wide, AI-augmented engineering capabilities, developer tooling, and intelligent…
Added 3 hours ago
NF
Project Manager Strategy & Technology
Nature Fresh Farms
Leamington, ON
- $90,000 to $125,000 CAD / year
- Full-time
We are currently looking to fill a full-time, permanent position for a Project Manager, Strategy & Technology in our Administration Department at our Leamington office.
Added 3 hours ago
CM
Case Manager - COAST (Contract) (83-26)
Canadian Mental Health Association
Parry Sound, ON
- Full-time
- Contract
Manager with the COAST team is responsible for carrying out case management, psychosocial
Added 3 hours ago
K
Manager, Supply Chain & E-Procurement
KPMG
ON · Toronto, Ontario
- Full-time
We are seeking an experienced Manager to join our Supply Chain practice, with a focus on Ivalua-enabled procurement transformation and e-procurement implementations. This client-facing role…
Added 4 hours ago
Senior Contract Specialist
BGBx
ON
Partner with outside counsel on complex or high-risk agreements.

Alaska Airlines

Manager Station Operations

Sidney, BC, Canada

Full-time

Apply on LinkedIn About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Dec 9, 2026
Posting language: English
Posted: Nov 9, 2026

Original job description

Horizon Air

The Team

Our airport teams work together to move guests and their belongings from curb to cabin, creating remarkable experiences along the way. Whether customer-facing or behind the scenes, we want to hear from you if you can be welcoming to people from all walks of life, think on your feet, and manage a flexible schedule. In return, you’ll receive a competitive total rewards package, professional development opportunities, and other benefits that are all designed to take you places.

Role Summary

The Manager Station Operations is responsible for oversight of all facets of station operations at their designated airports. As a people leader, this role establishes priorities for the team to champion a superior level of customer service that will delight our guests at the airport while ensuring that the utmost safety standards are upheld.

Key Duties

Lead team of agents in Canada and establish priorities to meet operational goals and highest-level customer service. Oversees station operational performance and achievement of customer service standards.
Develop people through effective performance management and ongoing feedback, focusing on delegation for stretch assignments, growing and developing the team for capacity and growth, looking at performance across the team, and time management.
Cultivate a culture of safety and compliance through training, communication and continuous risk assessment.
Shape culture of team through action, presence, and reinforcement of behaviors.
Make decisions that professionally represent Horizon Air in a range of port, civic, and sales related settings.
Influence across the company by promoting Horizon Air’s shared values and excellent customer service to the team, other internal work groups and individuals outside the direct responsibility of station operations.
Responsible for providing written and verbal internal communication regarding station issues and performance.
Other duties as assigned such as supporting the operation and interacting directly with Horizon Air’s customers on a regular basis.

Required

Job-Specific Experience, Education & Skills

5 years of experience in customer service.
2 years of leadership experience.
A Bachelor's degree, or an additional 2 years of experience in lieu of this degree.
Strong interpersonal and communication (e.g., verbal, written, presentation) skills, with the ability to provide insights, recommendations and create collaborative relationships to solve complex challenges that drive outcomes in the best interest of the company.
Excellent problem-solving skills, with the ability to understand the root causes of issues and to resolve in a thorough manner.
Detailed oriented and highly organized, with the ability to execute on multiple projects, priorities, and deadlines in a fast-paced environment where flexibility is key.
Proven ability to motivate and engage employees in order to encourage a team environment and cultivate a positive work environment.
Ability and willingness to work a flexible schedule (e.g., weekends, holidays, and non-standard shifts).
Proficiency with Microsoft Office applications (e.g. Word, Excel, PowerPoint, and Outlook).
High school diploma or equivalent.
Minimum age of 18.
Canadian or dual citizen required.

Preferred

Experience coaching and counseling employees on performance related issues.
Experience scheduling shift work and administering budget controls.
In-depth knowledge of station operations, ticketing, passenger service, ground service, airfreight, cost control, budgeting, and labor scheduling.

Job-Specific Leadership Expectations

Embody our values to own safety, do the right thing, be caring and kind, and deliver performance.

Total Rewards

Alaska Airlines, Hawaiian Airlines and Horizon Air pay and benefits can vary by company, location, number of regularly scheduled hours worked, length of employment, and employment status.

Free stand-by travel privileges on Alaska Airlines, Hawaiian Airlines & Horizon Air
Annual bonus plans
Generous holiday and paid time off

Regulatory Information

Equal Employment Opportunity Policy Statement

It is the policy of Alaska Airlines and Horizon Air to comply with all applicable federal, state and local laws governing nondiscrimination in employment and to ensure equal opportunity in all terms, conditions, and benefits of employment or potential employment.

We also prohibit discrimination and harassment against any employee or applicant for employment because of race, color, religion, sex, national origin, age, disability, veteran status, genetic information and other legally protected categories.

We have established an EEO Compliance Program under Section 503 of the Rehabilitation Act of 1973 (“Section 503”) and the Vietnam Era Veteran’s Readjustment Assistance Act of 1974 (“VEVRAA”). All applicants and employees are treated without regard to their race, color, religion, sex, national origin, disability or protected veteran status. In addition, we have established an audit and reporting system to allow for effective measurement of its equal employment opportunity activities.

To Implement This Policy, We Will

Recruit, hire, train and promote qualified persons in all job titles, without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information and any other legally protected categories;
Ensure that employment decisions are based only on valid job requirements; and
Ensure that all personnel actions and employment activities such as compensation, benefits, promotions, layoffs, return from layoff, Alaska Airlines and Horizon Air sponsored programs, and tuition assistance will be administered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information and other legally protected categories.

Employees and applicants for employment will not be subjected to harassment, intimidation, threats, coercion or discrimination because they have engaged or may engage in (1) filing a complaint, (2) opposing any act or practice made unlawful by, or exercising any other right protected by, any Federal, State or local law requiring equal opportunity, including Section 503 and the equal opportunity provisions of VEVRAA, or (3) assisting or participating in any investigation, compliance evaluation, hearing, or any other activity related to the administration of any Federal, State or local law requiring equal opportunity, including Section 503 and the equal opportunity provisions of VEVRAA.

Apply by 7:00 PM Pacific Time on

11/17/2026

Location

Victoria, BC - Airport

Apply on LinkedIn About employer

More about this job

Responsibilities

Lead station operations and teams at designated airports, setting priorities to achieve operational goals, high customer service standards, and safety compliance. Develop employees, monitor performance, communicate station issues, and represent Horizon Air in internal and external settings.

Requirements

Requires five years of customer service experience, two years of leadership experience, and a bachelor's degree or two additional years of experience in its place; a high school diploma or equivalent is also required. Candidates must be Canadian or dual citizens and demonstrate strong communication, problem-solving, organization, employee engagement, schedule flexibility, and Microsoft Office proficiency.

Skills

Station Operations
Team Leadership
Customer Service
Safety Compliance
Performance Management
Employee Coaching
Problem-Solving
Interpersonal Communication
Written Communication
Operational Performance
Risk Assessment
Shift Scheduling
Budget Controls
Time Management
Microsoft Office
Ground Services

Benefits

Free Standby Travel Privileges
Annual Bonus Plans
Paid Holidays
Paid Time Off

Visa sponsorship

Not detected in the job text

Keywords

Station Operations
Airlines
Airport Operations
Customer Service
Passenger Service
Ticketing
Ground Services
Airfreight
Safety
Compliance
Risk Assessment
Operational Performance
Performance Management
Employee Coaching
Leadership
Team Development
Shift Scheduling
Labor Scheduling
Budgeting
Cost Control
Microsoft Word
Microsoft Excel
Microsoft PowerPoint
Microsoft Outlook
Internal Communications

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Work requirements

Jobs in Canada