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Added 55 mins ago
S
Absence, Time Tracking & Payroll Lead, BC Health Workday
Sanya’k̓ula
BC · British Columbia, Canada
- Full-time
…Systems or related field, plus a minimum of five to seven (5 - 7) year’s recent, related experience in HR, including experience in a complex health…
Added 55 mins ago
PH
Reporting Architect, BC Health Workday
Provincial Health Services Authority
BC · British Columbia, Canada
- Full-time
Added 55 mins ago
PH
Medical Laboratory Technologist
Provincial Health Services Authority
Chilliwack, BC
- Part-time
One (1) year of recent related experience including experience in the designated discipline within the last six years, and/or an equivalent combination of education, training and experience.
Added 55 mins ago
TS
Applied HVAC Outside Sales Representative
TalentSphere Staffing Solutions
Calgary, AB
- Full-time
Strong earning potential: Total earning potential in the $200,000-$250,000+ when the person has ramped up in the position. Offering a first year minimum commission guarantee.
Added 1 hour ago
Community Outreach Worker - Community Wellness and Supports - Mental Health and Addictions
Nova Scotia Health and IWK Health
Halifax, NS
One (1) year post BSW experience in community outreach, group facilitation, early/ brief intervention, and community development
Added 5 hours ago
FH
Physiotherapist
Fraser Health Authority
Abbotsford, BC
- $45.15 to $56.17 CAD / hour
- Other
Start earning up to four weeks of vacation in your first year
Added 6 hours ago
Office Administrative Assistant
HealthCareersInSask.ca
Meadow Lake, SK
One (1) year experience in an office environment
Added 8 hours ago
S
Social Worker, MSW, Perinatal Mental Health and Substance Use Programs - BC Women’s Hospital & Health Centre
Sanya’k̓ula
Vancouver, BC
- Full-time
Minimum 1 year recent related experience with patient and their family with a health condition relevant to the service/program area within BC Women’s Hospital & Health Centre including…
Added 10 hours ago
HX
Inside Sales Representative
HVAC X SUPPLY
Mississauga, ON
- Full-time
HVAC X Supply is an HVAC wholesale distributor with branches in Mississauga and Vaughan, Ontario. We're hiring a Counter Sales Representative for our Vaughan branch.
Added 11 hours ago
NS
Licensed Practical Nurse - Float Team - Permanent Resource Nurse (PRN)
Nova Scotia Health Authority
Halifax, NS
- Full-time
Paid Vacation: Start your journey with three weeks of paid vacation each year, so you can relax, recharge, and do more of what you love.
Added 12 hours ago
C
Customer Service / Technical Support Rep (On-Site)
Concentrix
Dartmouth, NS
- Full-time
Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join…
Added 12 hours ago
S
Medical Laboratory Technologist
Sanya’k̓ula
Chilliwack, BC
- Part-time
One (1) year of recent related experience including experience in the designated discipline within the last six years, and/or an equivalent combination of education, training and experience.
Added 12 hours ago
BM
Front Desk Representative (Westin) - Year Round - Full Time
Blue Mountain Resort
The Blue Mountains, ON
- Full-time
FRONT DESK REPRESENTATIVE (WESTIN) - YEAR-ROUND
Added 13 hours ago
O
NA Sales Representative, Applications - Opower
Oracle
Canada
- Full-time
CA: Hiring Range in CAD from: $121,200 - $171,200 per year.
Added 13 hours ago
UI
Business Development Representative
Util-Assist Inc.
Newmarket, ON
- Full-time
…with smart technology, data-driven solutions, and customer-first services. From outage communications to billing support and grid security, we’re reshaping how utilities serve their…
Added 13 hours ago
H
Staff Scheduler
HealthCareersInSask.ca
Melville, SK
- Part-time
One (1) year experience working in office environment to develop organizational
Added 13 hours ago
Senior Manager - Capital Markets
EY
Toronto, ON
…delivery within agreed timeframes and budgets. As a senior representative of EY, you will build and sustain trusted relationships with C-suite and senior client stakeholders, providing…
Added 14 hours ago
H
Office Administrative Assistant
HealthCareersInSask.ca
Regina, SK
- Full-time
One (1) year experience in an office environment
Added 14 hours ago
HR
Primary Care Paramedic (Part-Time)
Halton Region
Oakville, ON
- Part-time
…individuals. We encourage applications from Indigenous Peoples (First Nation, Métis, Inuit), Black and racialized persons, persons with disabilities, women, and members of the 2SLGBTQ+…
Added 15 hours ago
L
Assistant Branch Manager - Office 1714
LendDirect
Medicine Hat, AB
- Full-time
“After starting as a Financial Service Representative in late 2021 it was within a year, I quickly rose to being a Shift Lead. I trained diligently with my Branch Manager and Assistant…
Added 15 hours ago
AF
Assistant Branch Manager - Office 1714
Attain Finance
Medicine Hat, AB
- Full-time
“After starting as a Financial Service Representative in late 2021 it was within a year, I quickly rose to being a Shift Lead. I trained diligently with my Branch Manager and Assistant…
Added 15 hours ago
CC
Customer Service Representative
Crossroads C&I
Coquitlam, BC
- Full-time
Crossroads C&I is seeking an experienced CUSTOMER SERVICE REPRESENTATIVE / INSIDE SALES REPRESENTATIVE to fill a permanent opening on the order desk in our Coquitlam location.
Added 15 hours ago
R
Business Development Representative
RentBolt
Montreal, QC
- Full-time
Business Development Representative | Outreach / B2B Sales
Added 15 hours ago
AE
Customer Service Representative
Alberta Energy Regulator
Calgary, AB · Core Research Centre
- Full-time
Salary Range: S2, Level 2, $55,505- $65,300 per year. The final compensation for this position will be determined based on individual factors, including education, qualifications,…
Added 15 hours ago
Recreation Worker
HealthCareersInSask.ca
Regina, SK
We are committed to building a representative, diverse, inclusive, and culturally responsive workforce.

Alberta Energy Regulator

Customer Service Representative

Calgary, AB, Canada
Core Research Centre, Canada

Salary Range: S2, Level 2, $55,505- $65,300 per year. · Full-time

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Job details

Pay: Salary Range: S2, Level 2, $55,505- $65,300 per year.
Job type: Full-time
Apply by: Nov 10, 2026
Experience: 3 to 5 years of experience in a customer-facing or administrative role, preferably within the energy sector.
Posting language: English
Posted: Oct 26, 2026

Original job description

Location: Calgary, Alberta - On-site from the Core Research Centre (CRC).

Employment Type: Full Time – Limited Term – Anticipated duration 12 months with possibility of extension.

Salary Range: S2, Level 2, $55,505- $65,300 per year. The final compensation for this position will be determined based on individual factors, including education, qualifications, experience, and internal equity.

Customer Service Representative

The Opportunity

The Alberta Energy Regulator (AER) is seeking a dedicated and service-oriented Customer Service Representative to join our Customer Service & Operations team. This role is essential in supporting both internal and external stakeholders by facilitating access to the Core Research Centre (CRC) - a world class facility housing an extensive collection of core samples and geological artifacts.

As a Customer Service Representative, you will be responsible for managing the end-to-end process of granting access to the CRC, ensuring a seamless and professional experience for all visitors. In addition, you will process requests for products listed in the AER Products and Services Catalogue, as well as handle orders related to tour reports.

This dynamic role requires exceptional organizational skills, keen attention to detail, and a strong commitment to delivering high-quality customer support in a fast-paced environment.

What your day-to-day will look like:

CRC Facility: Manage facility bookings and core viewing requests through the Core Inventory Management System (CIMS). Coordinate smooth and seamless logistics of special events (e.g., seminars, conferences).
Order Fulfillment: Process orders from the AER Products and Services Catalogue demonstrating a high level of competency accessing multiple information systems to fulfill customer orders. Effectively manage requests through the Information Request Management (IRM) tool.
Tours: Fulfill tour information/data requests through the Tour Repository Tool and OneStop platform. Perform meticulous quality control procedures on drilling reports. Engage with scanning data vendor to solve issues that may arise (i.e., loading information from system hard drive). Apply appropriate remedies to tour report files that require special handling.
Engage with AER subject matter experts and/or customers to clarify details of customer requests. Thoroughly research and conduct AER confidentiality rule checks.
Accurately process billing of services to customer company accounts or credit cards by using billing software tools (i.e., SAP and Moneris). Mindfully execute opening and closing duties involving reconciling of accounts – debits and credits.
Work closely with team members to provide a high level of customer service to internal and external customers (e.g., face-to-face engagement, email correspondence, phone calls). Strive towards accuracy and timeliness in fulfilling customer orders. Handles complex customer requests.
Perform administrative duties to support daily operations, applying intermediate to advanced skills in MS Office Suite (i.e., Word, Excel, Access, and Outlook).
Maintain and monitor the CRC chemical cabinet to ensure each chemical bottle has a WHIMIS label and send out non-compliant emails when needed.

What we’re looking for in you:

A diploma in Petroleum Land Administration or a closely related discipline.
3 to 5 years of experience in a customer-facing or administrative role, preferably within the energy sector.
Strong active listening skills with excellent verbal and written communication skills.
Ability to always remain professional and courteous with customers.
Aptitude for learning other computer software tools.
Ability to multi-task in a demanding environment, exceptional time management, and organizational skills with a strong focus and attention to detail and accuracy.

Additional Information:

All applicants must be legally entitled to work in Canada at the time of application.
Should an individual with the required qualifications not be available, applicants with closely related qualifications may be considered. As a result, the position may be redesigned and/or reclassified.
Pre-placement Medical required.
Required physical demands: must be able to lift over 40 lbs.
This role has a business requirement to work from Core Research Centre.
If you need accommodation during any stage of the recruitment process, please email PeopleServices@aer.ca. Information relating to the need for accommodation and accommodation measures will be addressed confidentially.

What we offer you:

Opportunity to make a difference and be part of a performance driven team that is responsible for the efficient, safe, orderly, and environmentally responsible development of Alberta’s energy and mineral resources.
The ability to leverage your expertise and critical thinking skills to contribute in wide-ranging, challenging, and complex work.
Health spending account (HSA) and vacation entitlement available from your first day.

More information about working at the AER including our comprehensive Total Rewards package can be found in the careers section of our website https://www.aer.ca/providing-information/about-the-aer/careers/what-we-offer.

Our Commitment to Diversity:

At the AER, our values of Accountability, Collaboration, Transparency, and Trust & Respect are foundational to our culture – a culture where every individual, regardless of race, colour, religion, gender, national origin, age, disability, or any other legally protected factors, thrives and contributes their unique perspectives.

Our commitment to diversity, equity, and inclusion fuels innovation, creating a brighter, more sustainable Alberta for all. Join us in shaping this dynamic future.

Application closing date: November 9, 2026, at midnight

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More about this job

Responsibilities

The Customer Service Representative manages facility bookings and core viewing requests while coordinating logistics for special events at the Core Research Centre. They also process product orders, handle tour report data, and perform administrative duties to support daily operations.

Requirements

Candidates must possess a diploma in Petroleum Land Administration or a related discipline and have 3 to 5 years of experience in a customer-facing or administrative role. The position requires strong communication skills, proficiency in MS Office, and the physical ability to lift over 40 lbs.

Skills

Customer service
Administrative support
Data management
Logistics coordination
Order fulfillment
Quality control
Communication
Time management
Organizational skills
Attention to detail
MS Office Suite
SAP
Moneris
WHIMIS compliance

Benefits

Health spending account
Vacation entitlement

Visa sponsorship

Not detected in the job text

Keywords

Petroleum Land Administration
Core Research Centre
Customer Service
Operations
Logistics
Order Fulfillment
Data Management
Quality Control
Drilling Reports
SAP
Moneris
MS Office
WHIMIS
Energy Sector
Administrative
Inventory Management
Confidentiality Rules
Billing
Stakeholder Support

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