Original job description
Your Opportunity:
Imagine a supportive employer, fantastic work-life balance, and the opportunity to make a difference. With Alberta Health Services (AHS), you can have all of that and more. As a dedicated member of the Nutrition Food Service (NFS) team, you can make a significant impact by providing nutritious, healthy, high-quality meal service to patients, residents, staff, visitors and the community. This Regular Part-Time position will be accountable for performing a variety of tasks to ensure a quality patient, resident and customer experience. Under general supervision of a NFS Supervisor, you will use customer service, teamwork and strong organizational skills to complete a variety of administrative and meal-related activities. Examples include: receiving and processing orders; preparing financial reports; vendor management; processing payments for special event; cash handling; following established procedures to maintain patient information related to meal service; processing food preferences, menus and/or tray tickets, food allergies, intolerances and meal tallies; effectively communicate with other departments, patients and coworkers on matters related to patient meals, snacks, nourishment supplies; adhere to safety, sanitation, and food preparation standards in accordance with AHS policies and guidelines; other clerical duties as required. This position also supports with the completion of Patient Satisfaction Surveys with patients. The successful candidate is able to work in a fast-paced environment with speed and accuracy; Work under pressure in high-stress situations; Demonstrate critical thinking skills and initiative; Work as a professional team member with focus on exceptional patient and family-centered care. This position is a 2-week rotation, working every other weekend. Shift times are weekdays 0600-1245 and weekends/holidays 0600-1030.
Description:
As an Administrative Support II, you will require administrative or specialized skills and knowledge to support procedures, practices and initiatives within a department or program.
Classification: Administrative Support II Union: AUPE GSS Unit and Program: Patient Food Services - Fort Saskatchewan Community Hospital Primary Location: Fort Saskatchewan Comm Hosp Location Details: As Per Location Multi-Site: Not Applicable FTE: 0.76 Posting End Date: 02-NOV-2026 Employee Class: Regular Part Time Date Available: 12-NOV-2026 Hours per Shift: 4.50, 6.25 Length of Shift in weeks: 2 Shifts per cycle: 10 Shift Pattern: Days, Weekends Days Off: As Per Rotation Minimum Salary: $24.28 Maximum Salary: $29.51 Vehicle Requirement: Not Applicable
Required Qualifications:
Completion of Grade 12 or equivalent.
Additional Required Qualifications:
Proven experience working with diet terminology & guidelines is required. Minimum standard for typing is 35 words per minute, and an assessment of skills will be performed. Minimum 1 year experience in commercial or healthcare food service environment. Minimum 1 year customer service experience is required. This position may require you to be able to bend, lift, push, and pull items of up to 20lbs. To ensure safety, effective written and verbal communication in English is required. All new employees will be required to attend a 2-day New Employee Orientation followed by an onsite orientation shift. To ensure your skills and qualifications are fully considered, please include sufficient resume details in your application that clearly address the required and preferred qualifications, or attach a comprehensive resume containing this information.
Preferred Qualifications:
Post-secondary administrative assistant/clerical education or education in a related field is preferred. Experience with basic mathematical skills is preferred. 1 year experience working in a diet office setting is preferred. Experience with CBORD, ConnectCare RMID and Formula Calculator are assets.
More about this job
Responsibilities
Perform administrative and meal-service tasks for the Nutrition Food Service team, including processing orders and payments, preparing reports, handling cash, and maintaining patient meal information. Coordinate meal preferences and dietary needs, communicate with patients and departments, follow food safety standards, and support patient satisfaction surveys.
Requirements
Requires Grade 12 or equivalent, at least one year of commercial or healthcare food-service experience, at least one year of customer-service experience, diet terminology and guideline knowledge, and typing speed of at least 35 words per minute. Candidates must communicate effectively in English and may need to bend, lift, push, and pull items up to 20 pounds; post-secondary clerical education and diet-office or relevant software experience are preferred assets.
Skills
- Customer Service
- Teamwork
- Organization
- Order Processing
- Financial Reporting
- Vendor Management
- Payment Processing
- Cash Handling
- Diet Terminology
- Food Allergy and Intolerance Management
- Food Service
- Communication
- Typing
- Critical Thinking
- Patient- and Family-Centered Care
Visa sponsorship
Not detected in the job text
Categories
- Administrative
- Healthcare
- Food & Beverage
- Customer Service & Support
Keywords
- Nutrition Food Service
- Patient Food Services
- Administrative Support
- Order Processing
- Financial Reports
- Vendor Management
- Payment Processing
- Cash Handling
- Diet Terminology
- Dietary Guidelines
- Food Preferences
- Menus
- Tray Tickets
- Food Allergies
- Food Intolerances
- Meal Tallies
- Patient Satisfaction Surveys
- Food Safety
- Sanitation
- Food Preparation Standards
- Typing Assessment
- CBORD
- ConnectCare RMID
- Formula Calculator
- Customer Service
- Patient- and Family-Centered Care
