Original job description
Your Opportunity:
The Endocrinology and Metabolism Program is a medical ambulatory care centre that provides outpatient services through a variety of clinics. The Administrative Support III position is pivotal in receiving and processing referrals, scheduling patients, facilitating communication with patients, staff, physicians, other departments and providing other clerical support to the program such as front reception, checking in patients, and organizing/faxing reports. This fast-paced, demanding administrative support job involves juggling multiple tasks and must efficiently handle incoming requests, troubleshoot issues, and maintain a high level of accuracy. Strong communication skills with clients/team members and proficiency in various software tools such as Microsoft Office are crucial for success in this role.
Description:
As an Administrative Support III, you will require advanced administrative or specialized skills and knowledge to support complex procedures, practices and initiatives within a department or program.
Classification: Administrative Support III Union: AUPE GSS Unit and Program: Endocrinology and Metabolism Program (Calgary clinics) Primary Location: Richmond Road Diag Treat Centr Location Details: As Per Location Multi-Site: Not Applicable FTE: 0.00 Posting End Date: 07-OCT-2026 Employee Class: Casual/Relief Date Available: 02-NOV-2026 Hours per Shift: 7.75 Length of Shift in weeks: Varies Shifts per cycle: Varies Shift Pattern: Days, Evenings, Nights, Weekends, On Call Days Off: Other Minimum Salary: $25.72 Maximum Salary: $31.25 Vehicle Requirement: Not Applicable
Required Qualifications:
Completion of Grade 12 or equivalent.
Additional Required Qualifications:
Two years of administrative experience in inpatient or outpatient/ambulatory care settings within the past three years. Intermediate Microsoft Office proficiency (skills will be tested during interview). Minimum typing speed of 50 words per minute (to be assessed during interview).
Preferred Qualifications:
MOA or Unit Clerk Certification preferred. Experience with 'rooming' patients in a clinic setting (height, weight, etc.). Ability to measure blood pressure both with machine and manually. Customer/Client service experience: Both in-person and over the phone.
More about this job
Responsibilities
Process referrals, schedule patients, support reception and patient check-in, and organize and fax reports for the Endocrinology and Metabolism Program. Communicate with patients, staff, physicians, and other departments while handling incoming requests, troubleshooting issues, and providing accurate clerical support.
Requirements
Requires Grade 12 or equivalent, plus two years of administrative experience in an inpatient or outpatient/ambulatory care setting within the past three years. Candidates need intermediate Microsoft Office skills and a typing speed of at least 50 words per minute; MOA or Unit Clerk certification, clinic patient-rooming experience, blood pressure measurement skills, and customer service experience are preferred or valued.
Skills
- Referral Processing
- Patient Scheduling
- Patient Communication
- Reception
- Patient Check-In
- Report Organization
- Faxing
- Clerical Support
- Troubleshooting
- Microsoft Office
- Typing
- Customer Service
- Blood Pressure Measurement
- Patient Rooming
- Accuracy
- Multitasking
Visa sponsorship
Not detected in the job text
Categories
- Administrative
- Healthcare
- Customer Service & Support
Keywords
- Endocrinology
- Metabolism
- Ambulatory Care
- Outpatient Services
- Referral Processing
- Patient Scheduling
- Reception
- Patient Check-In
- Clerical Support
- Microsoft Office
- Typing
- Customer Service
- Patient Rooming
- Blood Pressure Measurement
- MOA Certification
- Unit Clerk Certification
- Physician Communication
- Report Organization
- Faxing
- Troubleshooting
