Original job description
Your Opportunity:
Ability to follow verbal and written processes precisely. Consistently ensures that protected health information remains private according to the Access to Information Act (ATIA) and Protection of Privacy Act (POPA). Consistently follows Alberta Health Services Information Privacy and Information Security policies. Effective communication skills, promoting and adhering to excellent customer service in every interaction regardless of who it is with. Performs other Health Information Management related duties as needed. In addition to a competitive rate of pay, AHS currently has a Remote Retention Allowance in place to an annual maximum of $3,000. This allowance is non-pensionable and is payable on an hourly basis for all hours paid at the basic rate of pay. As an Administrative Support III, you will require advanced administrative or specialized skills and knowledge to support complex procedures, practices and initiatives within a department or program. The position requires sitting for majority of the shifts, stretching, reaching, twisting and grasping are all actions that would possibly be required to perform during any given shift. Lifting up to 50 lbs at times is required.
Description:
As an Administrative Support III, you will require advanced administrative or specialized skills and knowledge to support complex procedures, practices and initiatives within a department or program.
Transition Company: Health Shared Services Classification: Administrative Support III Union: AUPE GSS Unit and Program: QEII Switchboard Primary Location: Grande Prairie QE II Hsp/Mac Location Details: As Per Location Multi-Site: Not Applicable FTE: 0.00 Posting End Date: 14-OCT-2026 Employee Class: Casual/Relief Date Available: 24-OCT-2026 Hours per Shift: 11 Length of Shift in weeks: Varies Shifts per cycle: Varies Shift Pattern: Days, Evenings, Nights, On Call Days Off: Other Minimum Salary: $25.72 Maximum Salary: $31.25 Vehicle Requirement: Not Applicable
Required Qualifications:
Completion of Grade 12 or equivalent.
Additional Required Qualifications:
Successful completion of Medical Terminology course (testing will be performed). 2 years medical reception experience. Excellent interpersonal skills. Ability to work cooperatively and professionally with clients, nursing staff, and physicians. Ability to prioritize and organize work in a fast-paced environment. Ability to read, write, and communicate effectively. Superior customer service skills. Proven accuracy in spelling, keyboarding and attention to detail. Minimum typing speed of 45 wpm (testing will be performed). Proven initiative and ability to work with minimal supervision. MOA, Unit Clerk Course or equivalent. Experience in Patient Registration, Financial Records, and/or Telecommunication.
Preferred Qualifications:
Experience in Patient Registration, Financial Records, and/or Telecommunication. Ability to communicate fluently in the English language. Ability to Problem-solve and be organized and efficient in day-to-day functions. Ability to work under pressure in emergent and urgent situations with limited supervision. Accurate and proficient keyboarding skills of 40 - 50 wpm required. Testing will be conducted with interviewed prospects.
More about this job
Responsibilities
Provide advanced administrative support for complex procedures and initiatives within the QEII Switchboard program. Follow privacy and information security policies, communicate professionally with clients and healthcare staff, and perform other Health Information Management duties as needed.
Requirements
Requires Grade 12 or equivalent, a completed Medical Terminology course, an MOA or Unit Clerk course or equivalent, and two years of medical reception experience. Candidates must demonstrate strong customer service, communication, organization, accuracy, keyboarding skills of at least 45 words per minute, and the ability to work cooperatively with minimal supervision.
Skills
- Medical Reception
- Medical Terminology
- Customer Service
- Patient Registration
- Financial Records
- Telecommunication
- Keyboarding
- Attention To Detail
- Communication
- Work Prioritization
- Organization
- Problem-Solving
- Privacy Compliance
- Information Security
- Medical Records Management
- Typing
Benefits
- Remote Retention Allowance
Visa sponsorship
Not detected in the job text
Categories
- Administrative
- Healthcare
- Customer Service & Support
Keywords
- Administrative Support
- Health Information Management
- Medical Reception
- Medical Terminology
- Medical Office Assistant
- Unit Clerk
- Patient Registration
- Financial Records
- Telecommunication
- Customer Service
- Protected Health Information
- Access To Information Act
- Protection Of Privacy Act
- Information Privacy
- Information Security
- Keyboarding
- Typing Speed
- Spelling Accuracy
- Attention To Detail
- Work Prioritization
- Organization
- Problem-Solving
- Medical Records
- Switchboard
- Confidentiality
