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Administrative Support III

  • Calgary, AB, Canada
  • Greater Calgary Metropolitan Area, Canada

Classification: Administrative Support III Union: AUPE GSS Unit and Program: Cardiovascular Labs Primary Location: Rockyview General Hospital Location Details: As Per Location Multi-Site: Not Applicable FTE: 0.65 Posting End Date: 19-OCT-2026 Employee Class: Regular Part Time Date Available: 29-OCT-2026 Hours per Shift: 5 Length of Shift in weeks: 4 Shifts per cycle: 20 Shift Pattern: Days Days Off: Saturday/Sunday Minimum Salary: $25.72 Maximum Salary: $31.25 Vehicle Requirement: Not Applicable · Part-time

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Job details

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Classification: Administrative Support III Union: AUPE GSS Unit and Program: Cardiovascular Labs Primary Location: Rockyview General Hospital Location Details: As Per Location Multi-Site: Not Applicable FTE: 0.65 Posting End Date: 19-OCT-2026 Employee Class: Regular Part Time Date Available: 29-OCT-2026 Hours per Shift: 5 Length of Shift in weeks: 4 Shifts per cycle: 20 Shift Pattern: Days Days Off: Saturday/Sunday Minimum Salary: $25.72 Maximum Salary: $31.25 Vehicle Requirement: Not Applicable
Job type
Part-time
Apply by
Experience
Ability to sit for most of the day, if needed. 1 year of previous healthcare related administrative experience withing the past 2 years.
Posting language
English
Posted

Original job description

Your Opportunity:

The Cardiovascular Labs (CV Labs) at Rockyview General Hospital is currently recruiting a permanent Part Time Administrative Support III/Clerk III for the Electrocardiography and Echocardiography department. The Clerk III is an essential part of the healthcare team and works to ensure efficiency in the day-to-day operations of the CV Labs. The Clerk III is responsible for management and processing of patient referrals in accordance with Path to Care guidelines. Greeting and checking in patients arriving for appointments is a key aspect of this role. The incumbent must possess sound computer skills and be comfortable using a variety of IT systems used to manage referrals and book patients. The incumbent must possess strong intrapersonal skills, demonstrate an ability to clearly communicate in stressful situations, and consistently execute attention to detail in work performance. This role also requires a strong ability to multi-task, successfully complete work while managing numerous interruptions, demonstrate flexibility to learn workflows associated with each diagnostic area or clinic, and independently implement problem solving strategies. Additionally, the Clerk III will maintain Alberta Health Services privacy standards at all times thereby prioritizing patient confidentiality. As such they will adhere to the Freedom of Information and Protection of Privacy Act (FOIP) and the Health Information Act. Rockyview General Hospital (RGH) is Calgary’s second largest tertiary care site. Located in the city’s Southwest, it provides acute, outpatient, critical care, surgical, medical, neonatal intensive care, mental health, seniors, women’s and emergency health services. The facility is home to two units dedicated to the Acute Geriatric Units (AGU) for the Calgary Zone. Each year, RGH sees approximately 47,000 Medical Outpatients.

Description:

As an Administrative Support III, you will require advanced administrative or specialized skills and knowledge to support complex procedures, practices and initiatives within a department or program.

Classification: Administrative Support III Union: AUPE GSS Unit and Program: Cardiovascular Labs Primary Location: Rockyview General Hospital Location Details: As Per Location Multi-Site: Not Applicable FTE: 0.65 Posting End Date: 19-OCT-2026 Employee Class: Regular Part Time Date Available: 29-OCT-2026 Hours per Shift: 5 Length of Shift in weeks: 4 Shifts per cycle: 20 Shift Pattern: Days Days Off: Saturday/Sunday Minimum Salary: $25.72 Maximum Salary: $31.25 Vehicle Requirement: Not Applicable

Required Qualifications:

Completion of Grade 12 or equivalent.

Additional Required Qualifications:

Graduate of an accredited Unit Clerk or Medical Office Assistant Program. Medical Terminology Course. Proficiency with the following IT systems: Connect Care; Excel; Word; Outlook; Internet Explorer; Netcare. Previous Unit clerk or administrative assistant III or IV experience. Ability to type 45-55 words per minutes with 95%+ accuracy. Ability to lift up to 20lbs.  Ability to walk through unit.  Ability to sit for most of the day, if needed. 1 year of previous healthcare related administrative experience withing the past 2 years.

Preferred Qualifications:

Connect Care: Ambulatory Unit Clerk / Schegistrar and Cardiology Scheduler of Non-invasive Procedures roles. Previous Cardiovascular Lab experience including scheduling of procedures within past 12 months.   Previous experience booking cardiac diagnostic testing. Customer service experience preferred.  Minimum 3 months of ambulatory experience in the last 2 years preferred.
More about this job

Responsibilities

Manage and process patient referrals according to Path to Care guidelines, greet and check in patients, and support appointment and diagnostic procedure scheduling. Maintain efficient day-to-day Cardiovascular Labs operations while protecting patient confidentiality and adapting to interruptions and changing workflows.

Requirements

Requires Grade 12 or equivalent, graduation from an accredited Unit Clerk or Medical Office Assistant program, and a medical terminology course. Applicants must have relevant healthcare administrative experience, proficiency with specified clinical and office IT systems, and typing speed of 45–55 words per minute with at least 95% accuracy.

Skills

  • Referral Management
  • Patient Check-In
  • Appointment Scheduling
  • Medical Terminology
  • Connect Care
  • Microsoft Excel
  • Microsoft Word
  • Microsoft Outlook
  • Netcare
  • Typing Accuracy
  • Customer Service
  • Communication
  • Attention To Detail
  • Multitasking
  • Problem Solving
  • Patient Confidentiality

Visa sponsorship

Not detected in the job text

Categories

  • Administrative
  • Healthcare
  • Customer Service & Support

Keywords

  • Cardiovascular Labs
  • Electrocardiography
  • Echocardiography
  • Patient Referrals
  • Path To Care
  • Patient Check-In
  • Appointment Scheduling
  • Cardiac Diagnostic Testing
  • Connect Care
  • Excel
  • Word
  • Outlook
  • Internet Explorer
  • Netcare
  • Medical Terminology
  • Unit Clerk
  • Medical Office Assistant
  • Ambulatory Care
  • Cardiology Scheduling
  • Non-Invasive Procedures
  • Patient Confidentiality
  • Freedom Of Information And Protection Of Privacy Act
  • Health Information Act
  • Customer Service
  • Typing Accuracy

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