Administrative Support III
- Calgary, AB, Canada
- Greater Calgary Metropolitan Area, Canada
Temporary
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Job details
- Job type
- Temporary
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- Posting language
- English
- Posted
Original job description
Your Opportunity:
Reporting to the Managers of the Colon Cancer Screening Centre (CCSC), the Administrative Support III plays a key role in supporting the delivery of efficient, patient-centred care within a very busy outpatient clinic. This position is the first point of contact for patients and visitors, responsible for providing exceptional customer service while facilitating the day-to-day operations of the clinic. Responsibilities include general reception and clerical duties, booking procedures and appointments, and managing incoming telephone calls and correspondence. Working in a high-volume and fast paced environment, this role requires strong organizational, communication, problem solving, and multi-tasking skills, along with meticulous attention to detail. The ability to work independently and as part of a team is essential. CCSC currently operates Monday to Friday, 0645-1800.
Description:
As an Administrative Support III, you will require advanced administrative or specialized skills and knowledge to support complex procedures, practices and initiatives within a department or program.
Classification: Administrative Support III Union: AUPE GSS Unit and Program: FMC Colon Cancer Screening Centre Primary Location: Foothills Medical Centre Location Details: As Per Location Multi-Site: Not Applicable FTE: 1.00 Posting End Date: 30-OCT-2026 Temporary Employee Class: Temp F/T Benefits Date Available: 09-NOV-2026 Temporary End Date: 06-JUN-2027 Hours per Shift: 7.75 Length of Shift in weeks: 4 Shifts per cycle: 20 Shift Pattern: Days Days Off: Saturday/Sunday Minimum Salary: $25.72 Maximum Salary: $31.25 Vehicle Requirement: Not Applicable
Required Qualifications:
Completion of Grade 12 or equivalent.
Additional Required Qualifications:
Completion of MOA/Unit Clerk course. Minimum of one year in a medical clerical position. Previous experience working in Connect Care electronic medical record. Accurate keyboarding skills with a minimum of 45 wpm. Demonstrated proficiency in Microsoft Outlook, Word and Excel. Demonstration of strong communication, customer service, and deescalation skills. Demonstration of strong organizational and prioritization skills. Ability to function in a high volume, fast paced and loud environment with frequent interruptions. Physical requirements include manual dexterity, frequent walking, frequent computer work and ability to carry up to 15 lbs.
Preferred Qualifications:
Previous experience in an ambulatory/outpatient setting. Knowledge and understanding of GI terminology, procedures and tests. Previous experience booking procedures. Connect Care Lumens experience.
Reporting to the Managers of the Colon Cancer Screening Centre (CCSC), the Administrative Support III plays a key role in supporting the delivery of efficient, patient-centred care within a very busy outpatient clinic. This position is the first point of contact for patients and visitors, responsible for providing exceptional customer service while facilitating the day-to-day operations of the clinic. Responsibilities include general reception and clerical duties, booking procedures and appointments, and managing incoming telephone calls and correspondence. Working in a high-volume and fast paced environment, this role requires strong organizational, communication, problem solving, and multi-tasking skills, along with meticulous attention to detail. The ability to work independently and as part of a team is essential. CCSC currently operates Monday to Friday, 0645-1800.
Description:
As an Administrative Support III, you will require advanced administrative or specialized skills and knowledge to support complex procedures, practices and initiatives within a department or program.
Classification: Administrative Support III Union: AUPE GSS Unit and Program: FMC Colon Cancer Screening Centre Primary Location: Foothills Medical Centre Location Details: As Per Location Multi-Site: Not Applicable FTE: 1.00 Posting End Date: 30-OCT-2026 Temporary Employee Class: Temp F/T Benefits Date Available: 09-NOV-2026 Temporary End Date: 06-JUN-2027 Hours per Shift: 7.75 Length of Shift in weeks: 4 Shifts per cycle: 20 Shift Pattern: Days Days Off: Saturday/Sunday Minimum Salary: $25.72 Maximum Salary: $31.25 Vehicle Requirement: Not Applicable
Required Qualifications:
Completion of Grade 12 or equivalent.
Additional Required Qualifications:
Completion of MOA/Unit Clerk course. Minimum of one year in a medical clerical position. Previous experience working in Connect Care electronic medical record. Accurate keyboarding skills with a minimum of 45 wpm. Demonstrated proficiency in Microsoft Outlook, Word and Excel. Demonstration of strong communication, customer service, and deescalation skills. Demonstration of strong organizational and prioritization skills. Ability to function in a high volume, fast paced and loud environment with frequent interruptions. Physical requirements include manual dexterity, frequent walking, frequent computer work and ability to carry up to 15 lbs.
Preferred Qualifications:
Previous experience in an ambulatory/outpatient setting. Knowledge and understanding of GI terminology, procedures and tests. Previous experience booking procedures. Connect Care Lumens experience.
More about this job
Responsibilities
Serve as the first point of contact for patients and visitors, providing customer service and handling reception, clerical duties, appointment and procedure bookings, calls, and correspondence. Support the daily operations of a busy outpatient clinic and help facilitate efficient, patient-centred care.
Requirements
Requires Grade 12 or equivalent, completion of an MOA/Unit Clerk course, at least one year of medical clerical experience, and previous experience with the Connect Care electronic medical record. Candidates must type at least 45 words per minute and demonstrate proficiency with Microsoft Office, strong communication and organizational skills, and the ability to work effectively in a fast-paced environment.
Skills
- Customer Service
- Reception
- Medical Clerical Support
- Appointment Booking
- Procedure Booking
- Telephone Management
- Correspondence Management
- Communication
- De-escalation
- Organization
- Prioritization
- Problem Solving
- Multitasking
- Attention to Detail
- Keyboarding
- Microsoft Outlook, Word, And Excel
Visa sponsorship
Not detected in the job text
Categories
- Administrative
- Healthcare
- Customer Service & Support
Keywords
- Administrative Support
- Medical Office Assistant
- Unit Clerk
- Connect Care
- Connect Care Lumens
- Electronic Medical Record
- Microsoft Outlook
- Microsoft Word
- Microsoft Excel
- Medical Clerical
- Outpatient Clinic
- Ambulatory Care
- Colon Cancer Screening
- Gastrointestinal Terminology
- Procedure Booking
- Appointment Scheduling
- Patient-Centred Care
- Reception
- Customer Service
- De-escalation
- Telephone Calls
- Correspondence
- Keyboarding
- Prioritization
- High-Volume Environment