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Alberta Health Services

Administrative Support III

Oyen, AB, Canada

Part-time

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Job details

Job type: Part-time
Apply by: Nov 27, 2026
Posting language: English
Posted: Oct 28, 2026

Original job description

Your Opportunity:

Reporting to the Supervisor, Registration Switchboard and Patient Information (RSPI), the Administrative Support III performs a variety of administrative duties related to interviewing patients/public and providing accurate and timely registration services for the hospital. Main duties include processing admission and registration of inpatients and outpatients, verify and validating patient identification, collection of financial responsibilities and orientation to staff and students. Responsibilities will also include reception services, operating the switchboard, directing calls, wayfinding, monitoring code phones as required in the site, financial functions for hospital billing, and supplies, daily reconciliations, deposits, patient safekeeping, & where applicable assisting residents with trust accounts.

Description:

As an Administrative Support III, you will require advanced administrative or specialized skills and knowledge to support complex procedures, practices and initiatives within a department or program.

Transition Company: Health Shared Services Classification: Administrative Support III Union: AUPE GSS Unit and Program: Registration, Switchboard, Patient Registration Primary Location: Oyen - Big Country Hospital Location Details: As Per Location Multi-Site: Not Applicable FTE: 0.00 Posting End Date: 03-NOV-2026 Employee Class: Casual/Relief Date Available: 13-NOV-2026 Hours per Shift: 6.5 Length of Shift in weeks: Varies Shifts per cycle: Varies Shift Pattern: Days Days Off: Other Minimum Salary: $25.72 Maximum Salary: $31.25 Vehicle Requirement: Not Applicable

Required Qualifications:

Completion of Grade 12 or equivalent.

Additional Required Qualifications:

Knowledge and operation of Microsoft Outlook, Word and Excel. Medical Terminology required, proficiency test. Keyboarding skills required, proficiency test. Knowledge of legislation regarding access, privacy and disclosure of patient information required. Confident to work independently and in a team environment with excellent communication skills. Skilled at paying close attention to detail. Demonstrated ability to maintain a professional image, manage stressful situations with empathy and to remain calm, courteous, sensitive and tactful at all times. Able to prioritize work and cope with frequent interruptions. Must be able to work all shifts. Only those who meet the requirements and qualifications outlined in the job posting will be contacted. To ensure your skills and qualifications are considered please attach a resume and cover letter with your application.

Preferred Qualifications:

Completion of MOA course or equivalent, previous experience working in a Medical Office setting, switchboard experience, Connect Care Patient Access experience, Netcare and Person Directory.

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More about this job

Responsibilities

Process inpatient and outpatient admissions and registrations, verify patient identification, collect financial responsibilities, and provide reception, switchboard, call direction, and wayfinding services. Support hospital billing and financial tasks, including reconciliations, deposits, patient safekeeping, and resident trust accounts where applicable.

Requirements

Required qualifications include Grade 12 or equivalent, proficiency in Microsoft Outlook, Word, Excel, medical terminology, and keyboarding, plus knowledge of legislation governing patient information access, privacy, and disclosure. Candidates must communicate well, work independently and as part of a team, handle interruptions and stressful situations professionally, pay close attention to detail, and be available for all shifts.

Skills

Patient Registration
Patient Identification Verification
Medical Terminology
Microsoft Outlook
Microsoft Word
Microsoft Excel
Keyboarding
Patient Privacy and Information Disclosure
Switchboard Operation
Reception Services
Financial Reconciliation
Communication
Attention to Detail
Prioritization
Stress Management
Teamwork

Visa sponsorship

Not detected in the job text

Keywords

Patient Registration
Inpatient Admissions
Outpatient Admissions
Patient Identification
Medical Terminology
Microsoft Outlook
Microsoft Word
Microsoft Excel
Keyboarding
Patient Privacy
Switchboard
Reception
Wayfinding
Hospital Billing
Financial Reconciliation
Deposits
Patient Safekeeping
Trust Accounts
Connect Care Patient Access
Netcare
Person Directory
Medical Office
Communication
Customer Service

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