Administrative Support III
- Lethbridge, AB, Canada
Part-time
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Job details
- Job type
- Part-time
- Apply by
- Posting language
- English
- Posted
Original job description
Your Opportunity:
The Administrative Support III - Switchboard Operator/Visitor Information position performs a variety of complex clerical duties while providing switchboard and visitor information services for the hospital. Reporting to the Team Lead (RSPI) and Supervisor, RSPI Southwest Zone, this role is responsible for operating the hospital switchboard and providing reception services to patients, visitors, and vendors. Additional responsibilities include receipting cash transactions and disseminating patient information in accordance with the Health Information Act.
Description:
As an Administrative Support III, you will require advanced administrative or specialized skills and knowledge to support complex procedures, practices and initiatives within a department or program.
Transition Company: Health Shared Services Classification: Administrative Support III Union: AUPE GSS Unit and Program: SZ CHIR HOSP Visitor Info Primary Location: Chinook Regional Hospital Location Details: As Per Location Multi-Site: Not Applicable FTE: 0.75 Posting End Date: 04-NOV-2026 Temporary Employee Class: Temp P/T Benefits Date Available: 30-NOV-2026 Temporary End Date: 31-JUL-2027 Hours per Shift: 7.75 Length of Shift in weeks: 4 Shifts per cycle: 15 Shift Pattern: Days, Evenings, Weeekends Days Off: As Per Rotation Minimum Salary: $25.72 Maximum Salary: $31.25 Vehicle Requirement: Not Applicable
Required Qualifications:
Completion of Grade 12 or equivalent.
Additional Required Qualifications:
Working knowledge of Microsoft Outlook, Word, and Excel is required. Strong keyboarding skills and Medical Terminology proficiency are essential; testing will be administered for both. Must be available to work all shifts, including days, evenings, nights, weekends, and holidays as required. Demonstrated attention to detail, problem-solving abilities, and the capacity to work independently with minimal supervision. Proven ability to maintain a professional demeanor, manage stressful situations with empathy, and remain calm, courteous, and tactful at all times. Excellent communication, organizational, and time-management skills, with the ability to perform effectively under pressure and meet deadlines. Only candidates who meet the qualifications outlined in this posting will be contacted. To ensure full consideration, please submit both a resume and cover letter with your application.
Preferred Qualifications:
Previous hospital switchboard or Call Centre experience preferred. Experience with Connect Care system an asset.
The Administrative Support III - Switchboard Operator/Visitor Information position performs a variety of complex clerical duties while providing switchboard and visitor information services for the hospital. Reporting to the Team Lead (RSPI) and Supervisor, RSPI Southwest Zone, this role is responsible for operating the hospital switchboard and providing reception services to patients, visitors, and vendors. Additional responsibilities include receipting cash transactions and disseminating patient information in accordance with the Health Information Act.
Description:
As an Administrative Support III, you will require advanced administrative or specialized skills and knowledge to support complex procedures, practices and initiatives within a department or program.
Transition Company: Health Shared Services Classification: Administrative Support III Union: AUPE GSS Unit and Program: SZ CHIR HOSP Visitor Info Primary Location: Chinook Regional Hospital Location Details: As Per Location Multi-Site: Not Applicable FTE: 0.75 Posting End Date: 04-NOV-2026 Temporary Employee Class: Temp P/T Benefits Date Available: 30-NOV-2026 Temporary End Date: 31-JUL-2027 Hours per Shift: 7.75 Length of Shift in weeks: 4 Shifts per cycle: 15 Shift Pattern: Days, Evenings, Weeekends Days Off: As Per Rotation Minimum Salary: $25.72 Maximum Salary: $31.25 Vehicle Requirement: Not Applicable
Required Qualifications:
Completion of Grade 12 or equivalent.
Additional Required Qualifications:
Working knowledge of Microsoft Outlook, Word, and Excel is required. Strong keyboarding skills and Medical Terminology proficiency are essential; testing will be administered for both. Must be available to work all shifts, including days, evenings, nights, weekends, and holidays as required. Demonstrated attention to detail, problem-solving abilities, and the capacity to work independently with minimal supervision. Proven ability to maintain a professional demeanor, manage stressful situations with empathy, and remain calm, courteous, and tactful at all times. Excellent communication, organizational, and time-management skills, with the ability to perform effectively under pressure and meet deadlines. Only candidates who meet the qualifications outlined in this posting will be contacted. To ensure full consideration, please submit both a resume and cover letter with your application.
Preferred Qualifications:
Previous hospital switchboard or Call Centre experience preferred. Experience with Connect Care system an asset.
More about this job
Responsibilities
Operate the hospital switchboard and provide reception and visitor information services to patients, visitors, and vendors. Perform complex clerical duties, receipt cash transactions, and share patient information in accordance with the Health Information Act.
Requirements
Completion of Grade 12 or equivalent is required, along with working knowledge of Microsoft Outlook, Word, and Excel, strong keyboarding skills, and medical terminology proficiency; testing will be administered for keyboarding and medical terminology. Candidates must be available for varied shifts and demonstrate strong communication, organization, attention to detail, problem-solving, professionalism, and the ability to work calmly and independently under pressure.
Skills
- Switchboard Operation
- Reception Services
- Visitor Information
- Microsoft Outlook
- Microsoft Word
- Microsoft Excel
- Keyboarding
- Medical Terminology
- Attention To Detail
- Problem-Solving
- Communication
- Organization
- Time Management
- Cash Receipting
- Patient Information Handling
- Stress Management
Visa sponsorship
Not detected in the job text
Categories
- Administrative
- Healthcare
- Customer Service & Support
Keywords
- Administrative Support
- Hospital
- Switchboard
- Visitor Information
- Reception
- Clerical Duties
- Microsoft Outlook
- Microsoft Word
- Microsoft Excel
- Keyboarding
- Medical Terminology
- Cash Transactions
- Health Information Act
- Patient Information
- Call Centre
- Connect Care
- AUPE GSS
- Shift Work