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Added 28 mins ago
AH
Administrative Support III
Alberta Health Services
Claresholm, AB
- Full-time
Reporting to the Supervisor of Health Information Records Management (HIRM), Registration, Switchboard and Patient Information (RSPI) at the Willow Creek Continuing Care Centre, this…
Added 29 mins ago
C
Case Manager, Addictions Specialist
Cota
Toronto, ON
- Part-time
Documents all service client contacts/interactions in the appropriate client chart according to COTA Health's documentation guidelines
Added 29 mins ago
C
TAY Case Manager
Cota
Toronto, ON
- Part-time
Documents all service client contacts/interactions in the appropriate client chart according to COTA Health's documentation guidelines
Added 29 mins ago
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Supportive Housing Worker
Cota
Toronto, ON
- Full-time
The Supportive Housing Worker is responsible for providing Recovery Oriented services to Cota service users in a manner consistent with Cota’s Mission, Vision and Values.
Added 3 hours ago
AU
Security Guard - Part Time
Allied Universal
Waterloo, ON
- $19 CAD / hour
- Part-time
Follow site-specific procedures, training, and instructions provided by the Site Supervisor, client representatives, and Account Manager.
Added 4 hours ago
UO
Specialist, Academic Program Management
University of Ottawa
Ottawa, ON · Roger Guindon Hall
- Full-time
…challenges. Gathers data, provides reports to Chairs, Directors, supervisor and manager as required. Supports the Program Directors with any administrative duties as required. Works closely…
Added 4 hours ago
Personal Support Worker
Health Sciences North
Sudbury, ON
Ensure appropriate scheduling and admission of each client.
Added 4 hours ago
Personal Support Worker
Health Sciences North
Sudbury, ON
Ensure appropriate scheduling and admission of each client.
Added 4 hours ago
Dietary Aide
Winnipeg Regional Health Authority
Brandon, MB
Under the direction of the Manager, Nutrition Services or Nutrition Services Supervisor and coordination of the Cook, Lead Hand or Clerk, the Dietary Aide is responsible for performing the…
Added 4 hours ago
Rehabilitation Counsellor
Winnipeg Regional Health Authority
Ste. Rose du Lac, MB
…other program areas as required while reporting to the Program Supervisor. This position requires a commitment to a client-centered philosophy and approach to the development, provision and…
Added 4 hours ago
Home Care Attendant
Winnipeg Regional Health Authority
Neepawa, MB
Organizes work according to client’s needs and the assigned service request.
Added 4 hours ago
Home Care Attendant
Winnipeg Regional Health Authority
Dauphin, MB
Organizes work according to client’s needs and the assigned service request.
Added 4 hours ago
Medical Device Reprocessing (MDR) Tech 2
Winnipeg Regional Health Authority
Winnipeg, MB
Under the general supervision of the Manager of Health Services and Supervisor, Medical Device Reprocessing (MDR), and while demonstrating a commitment to the Mission, Values and Management…
Added 4 hours ago
Medical Device Reprocessing (MDR) Tech 2
Winnipeg Regional Health Authority
Winnipeg, MB
Under the general supervision of the Manager of Health Services and Supervisor, Medical Device Reprocessing (MDR), and while demonstrating a commitment to the Mission, Values and Management…
Added 5 hours ago
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Agent(e) d’entretien / Custodian
CBRE
Longueuil, QC · Saint-Hubert, QC
- Full-time
…collective mission is to ensure the immaculate upkeep of both client and company buildings. Your work directly contributes to creating spaces that are not just clean, but truly exceptional…
Added 5 hours ago
C
Agent(e) d’entretien / Custodian
CBRE
Longueuil, QC
- Full-time
…collective mission is to ensure the immaculate upkeep of both client and company buildings. Your work directly contributes to creating spaces that are not just clean, but truly exceptional…
Added 9 hours ago
DO
Property & Tenant Services Manager, Housing Services
District of Sault Ste. Marie Social Services Administration Board
Sault Ste. Marie, ON
- Full-time
Reporting to the Supervisor of Housing Services, the Property and Tenant Services Manager is responsible for the day-to-day operations and social challenges of the assigned DSSMSSAB housing…
Added 10 hours ago
TS
Residential Worker
The Salvation Army in Canada
Hamilton, ON
- Part-time
…needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks…
Added 10 hours ago
B
Cleaning Supervisor
BGIS
Calgary, AB
- Full-time
The Area Cleaning Supervisor is responsible for the effective operations of the cleaning service through planning, quality control and management of the site Cleaners. Reporting to the…
Added 10 hours ago
MS
Delivery Experience Supervisor
Metro Supply Chain
Mississauga, ON
- Full-time
JOB SUMMARY: The Delivery Experience Supervisor will track and audit the driving, product handling, customer service skills of all delivery teams while tracking performance data and…
Added 10 hours ago
Branch Manager, Vancouver
Odlum Brown
Vancouver, BC
Solid understanding of advisor business models, operational needs, and client service delivery
Added 10 hours ago
ST
Apprenticeship Training Specialist
Skilled Trades Ontario / Métiers spécialisés Ontario
Mississauga, ON
- Full-time
…training schedules, class offerings, seat allocations, and service improvements. The role is responsible for the administration and monitoring of training delivery agreements, supports…
Added 10 hours ago
W
Operations Coordinator
Weatherford
AB · Clairmont, AB
- Full-time
Coordinate, control and execute the installation of equipment at the Weatherford facility in-line with company and client company policies, procedures and systems, Statutory Regulations and…
Added 11 hours ago
FH
Diagnostic Medical Sonographer (General Procedures & Cardiac Sonography) - Delta Hospital
Fraser Health
Delta, BC
- Part-time
Reporting to the Supervisor/Site Coordinator, the Diagnostic Medical Sonographer (General Procedures & Cardiac Sonography), practices in accordance with the standards of professional…
Added 11 hours ago
Administrative Support Clerk, Mental Health and Substance Use Services
Fraser Health
Surrey, BC
Supporting the Vision, Values, Purpose and Commitments of Fraser Health including service delivery that is centered around patients/clients/residents and families, the Administrative…

Alberta Health Services

Administrative Support III

Claresholm, AB, Canada

Transition Company: Health Shared Services Classification: Administrative Support III Union: AUPE GSS Unit and Program: Registration Primary Location: Willow Creek Location Details: As Per Location Multi-Site: Not Applicable FTE: 1.00 Posting End Date: 12-NOV-2026 Employee Class: Regular Full Time Date Available: 22-NOV-2026 Hours per Shift: 7.75 Length of Shift in weeks: 2 Shifts per cycle: 10 Shift Pattern: Days Days Off: Saturday/Sunday Minimum Salary: $25.72 Maximum Salary: $31.25 Vehicle Requirement: Not Applicable · Full-time

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Job details

Pay: Transition Company: Health Shared Services Classification: Administrative Support III Union: AUPE GSS Unit and Program: Registration Primary Location: Willow Creek Location Details: As Per Location Multi-Site: Not Applicable FTE: 1.00 Posting End Date: 12-NOV-2026 Employee Class: Regular Full Time Date Available: 22-NOV-2026 Hours per Shift: 7.75 Length of Shift in weeks: 2 Shifts per cycle: 10 Shift Pattern: Days Days Off: Saturday/Sunday Minimum Salary: $25.72 Maximum Salary: $31.25 Vehicle Requirement: Not Applicable
Job type: Full-time
Apply by: Dec 5, 2026
Posting language: English
Posted: Nov 5, 2026

Original job description

Your Opportunity:

Reporting to the Supervisor of Health Information Records Management (HIRM), Registration, Switchboard and Patient Information (RSPI) at the Willow Creek Continuing Care Centre, this Administrative Support III position is responsible for ensuring immediate access to patient information in order to facilitate healthcare treatment decisions. This position is responsible for interviewing patients and/or their family members in person or by telephone to positively identify patients and obtain their demographic and financial information. This position supports Health Information Records Management and Registration. Following the Provincial Registration Standards and Practices (PRSP), this front-facing position is instrumental in verifying, validating, and accurately entering patient information into Connect Care. The role places a strong emphasis on consistently applying Positive Patient Identification during the registration process to ensure precise record linkage, support the safe delivery of patient care, and mitigate identity theft. Effective communication skills are crucial to provide exceptional customer service to patients, staff, and the general public. Other responsibilities include but are not limited to: Interact with internal and external stakeholders Collect hospital fees for uninsured, out-of-country services, LTC accommodation fee’s/Trust Accounts and patient chargeables. Point of sale (POS) collection and cash handling. Answer telephone/switchboard and assist with wayfinding. Train and mentor new employees and students as required. Manage multiple tasks with frequent interruptions in a fast paced/high stress environment. Other duties as assigned in Registration & Records Management Departments.

Description:

As an Administrative Support III, you will require advanced administrative or specialized skills and knowledge to support complex procedures, practices and initiatives within a department or program.

Transition Company: Health Shared Services Classification: Administrative Support III Union: AUPE GSS Unit and Program: Registration Primary Location: Willow Creek Location Details: As Per Location Multi-Site: Not Applicable FTE: 1.00 Posting End Date: 12-NOV-2026 Employee Class: Regular Full Time Date Available: 22-NOV-2026 Hours per Shift: 7.75 Length of Shift in weeks: 2 Shifts per cycle: 10 Shift Pattern: Days Days Off: Saturday/Sunday Minimum Salary: $25.72 Maximum Salary: $31.25 Vehicle Requirement: Not Applicable

Required Qualifications:

Completion of Grade 12 or equivalent.

Additional Required Qualifications:

Medical Office Assistant, Unit Clerk and/or post-secondary education applicable to the position. One year Registration experience in an acute care facility within the last two years. Proficiency in Connect Care, Netcare/Person Directory, Client Registry, MS Office (Windows, Word, Excel, Outlook, MS Teams). This position will require you to walk, sit, twist, and turn, as well as stand on your feet for the duration of your shift. Medical Terminology, typing speed of 40 wpm (TESTS ADMINISTERED). Ability to work with minimal supervision. Ability to understand and communicate effectively in English; verbal and written.

Preferred Qualifications:

One year experience within the last two years in a health care medical office setting. Customer service experience. Knowledge of the Release of Information Process. Preference may be considered for students who have successfully completed their practicum within HIRM or RSPI at an AHS facility.

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More about this job

Responsibilities

Interview patients or family members to verify identity and collect demographic and financial information, then accurately register patients in Connect Care according to provincial standards. Support health information and registration operations by handling payments, answering calls and providing wayfinding, assisting stakeholders, and training new staff or students.

Requirements

Requires Grade 12 or equivalent, relevant medical office or post-secondary education, and one year of recent registration experience in an acute care facility. Applicants must be proficient with Connect Care, Netcare/Person Directory, Client Registry, and Microsoft Office, have medical terminology knowledge and a typing speed of 40 words per minute, and communicate effectively in English.

Skills

Patient Registration
Connect Care
Netcare
Client Registry
Microsoft Office
Medical Terminology
Data Entry
Cash Handling
Point-of-Sale Transactions
Customer Service
Telephone and Switchboard Support
Communication
Multitasking
Training and Mentoring

Visa sponsorship

Not detected in the job text

Keywords

Health Information Records Management
Patient Registration
Provincial Registration Standards and Practices
Connect Care
Netcare
Person Directory
Client Registry
Microsoft Office
Windows
Word
Excel
Outlook
Microsoft Teams
Medical Terminology
Patient Demographics
Financial Information
Record Linkage
Release of Information Process
Point of Sale
Cash Handling
Uninsured Services
Long-Term Care Accommodation Fees
Trust Accounts
Patient Chargeables
Switchboard
Wayfinding
Acute Care
Typing Speed
Customer Service

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