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Added 9 mins ago
AH
Administrative Support III
Alberta Health Services
Fairview, AB
- Part-time
Reporting to the Health Information Management Supervisor, the Registration, Switchboard, & Patient Information (RSPI) Clerk is responsible for Patient Registration, Switchboard, Finance,…
Added 9 mins ago
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AH
Administrative Support III
Alberta Health Services
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Alberta Health Services

Administrative Support III

Grimshaw, AB, Canada

Part-time

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Job details

Job type: Part-time
Apply by: Dec 10, 2026
Posting language: English
Posted: Nov 10, 2026

Original job description

Your Opportunity:

Reporting to the Health Information Management Supervisor, the Registration, Switchboard, & Patient Information (RSPI) Clerk is responsible for Patient Registration, Switchboard, Finance, and Health Record functions. The RSPI Clerk maintains the integrity of the health record through retrieving, preparing, scanning paper records to the Electronic Clinical Information System and auditing scanned records. The position responds to telephone requests for access and disclosure in accordance with department, zone and legislative requirements. Interviewing and Registration of patients utilizing health care information system (Connect Care) to include the collection/verification of patient's demographic information as well as validating insurance, financial information, and other necessary forms. This process includes reception, application of identification wristbands on patients, providing wayfinding, creating unique life time identifiers for non-residents of Alberta and other clerical duties to support the registration process. Provides reception services, operating the switchboard and directing calls or taking messages as appropriate, opening and closing the office, wayfinding, greeting clients and families. Monitors security cameras if applicable and code phones/alerts as required in the site. Provides information to internal and external care providers on request. Performs financial duties such as receiving payments on accounts, providing safekeeping, and where applicable assisting residents with trust accounts. As required. Completion of Grade 12 or equivalent.

Description:

As an Administrative Support III, you will require advanced administrative or specialized skills and knowledge to support complex procedures, practices and initiatives within a department or program.

Transition Company: Health Shared Services Classification: Administrative Support III Union: AUPE GSS Unit and Program: Health Information Management/Patient Access Primary Location: Grimshaw Berwyn Community Location Details: As Per Location Multi-Site: Not Applicable FTE: 0.00 Posting End Date: 17-NOV-2026 Employee Class: Casual/Relief Date Available: 04-DEC-2026 Hours per Shift: 5.75, 6.25 Length of Shift in weeks: Varies Shifts per cycle: Varies Shift Pattern: Days, Evenings, Nights, Weekends, On Call) Days Off: Other Minimum Salary: $25.72 Maximum Salary: $31.25 Vehicle Requirement: Not Applicable

Required Qualifications:

Completion of Grade 12 or equivalent.

Additional Required Qualifications:

Working knowledge of Microsoft Outlook, Word and Excel. Medical Terminology Certificate or equivalent (testing will be conducted). Fluent in written and spoken English language. Accurate and proficient keyboarding skills of a minimum of 40 wpm required (testing will be conducted).

Preferred Qualifications:

MOA, Unit Clerk Course or equivalent. Experience in Patient Registration, Financial Records, and/or Telecommunication.

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More about this job

Responsibilities

Register patients, verify demographic and financial information, and support reception, switchboard, and wayfinding services. Maintain health records by retrieving, preparing, scanning, and auditing documents, respond to authorized information requests, and perform related financial duties.

Requirements

Completion of Grade 12 or equivalent is required, along with working knowledge of Microsoft Outlook, Word, and Excel. A medical terminology certificate or equivalent, fluent written and spoken English, and accurate keyboarding of at least 40 words per minute are required; an MOA or Unit Clerk course and relevant registration, financial records, or telecommunications experience are preferred.

Skills

Patient Registration
Health Records Management
Medical Terminology
Microsoft Outlook
Microsoft Word
Microsoft Excel
Keyboarding
Data Entry
Scanning and Auditing Records
Telephone Switchboard Operation
Customer Service
Financial Transactions
Wayfinding
Written and Spoken English

Visa sponsorship

Not detected in the job text

Keywords

Connect Care
Patient Registration
Health Information Management
Electronic Clinical Information System
Health Records
Medical Terminology
Microsoft Outlook
Microsoft Word
Microsoft Excel
Keyboarding
Data Entry
Scanning
Record Auditing
Demographic Information
Insurance Validation
Financial Information
Reception
Switchboard
Telephone Communications
Wayfinding
Identification Wristbands
Lifetime Identifiers
Financial Transactions
Trust Accounts
Access and Disclosure Requirements

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Work requirements

Jobs in Canada