At a glance
Automatically prepared from the listing. Check the original description for the full requirements.
Jump to the original descriptionResponsibilities
Performs clerical duties within Health Information Management, including patient registration, demographic verification, and payment collection. Manages switchboard queries and provides professional front-facing customer service to patients and staff.
Requirements
Requires a high school diploma, a Medical Terminology course, and at least 2 years of medical reception experience. Candidates must have a minimum typing speed of 45 wpm and strong interpersonal skills.
Education
- high school
- professional certificate
Working hours
39 hours per week
Skills
- Medical Terminology
- Patient Registration
- Medical Reception
- Customer Service
- Keyboarding
- Interpersonal Skills
- Organization
- Communication
- Attention To Detail
- Switchboard Operation
- Financial Records
- Telecommunication
Benefits
- Remote Retention Allowance
Visa sponsorship
Not detected in the job text
Categories
- Healthcare
- Administrative
- Customer Service & Support
- Government & Public Sector
Keywords
- Health Information Management
- Connect Care
- Alberta Person Directory
- Medical Terminology
- Patient Registration
- Medical Office Assistant
- Unit Clerk
- WCB
- RCMP
- NRA Clients
- Healthcare Administration
- Switchboard
- Demographic Verification
- Health Care Insurance
Original job description
Your Opportunity:
Reporting to the Supervisor, Health Information Management, the Administrative Support III - Health Information Management performs a variety of clerical duties covering all areas of HIM. Registration of clients utilizing the provincial registration system to include the collection/verification of patient demographic information as well as validation of health care insurance. Creation of Unique Lifetime Identifier (ULI #) for non-residents of Alberta/new Alberta residents/newborns in the Alberta Person Directory. Completion of electronic documents to complete the registration process for WCB, RCMP, and/or NRA clients. Collect and receipt payment for clients and uninsured services. Switchboard duties including telephone queries and requests for patient information as per appropriate guidelines. Application of identification wristbands for all clients. Greet clients, visitors, and staff, and direct them to the appropriate areas throughout the health Center in a pleasant, professional, and courteous manner. Maintain a positive public image to patients, visitors, staff, and physicians. Complete discrepancies in work queues in the Connect Care environment. Ensure work area is stocked with necessary supplies and supplies are stored appropriately. Other duties as required. In addition to a competitive rate of pay, AHS currently has a Remote Retention Allowance in place to an annual maximum of $3,000. This allowance is non-pensionable and is payable on an hourly basis for all hours paid at the basic rate of pay.
Description:
As an Administrative Support III, you will require advanced administrative or specialized skills and knowledge to support complex procedures, practices and initiatives within a department or program.
Transition Company: Health Shared Services Classification: Administrative Support III Union: AUPE GSS Unit and Program: Health Information Management Primary Location: Spirit River Community Health Location Details: As Per Location Multi-Site: Not Applicable FTE: 1.00 Posting End Date: 21-SEP-2026 Temporary Employee Class: Temp F/T Benefits Date Available: 01-OCT-2026 Temporary End Date: 03-SEP-2027 Hours per Shift: 7.75 Length of Shift in weeks: 2 Shifts per cycle: 10 Shift Pattern: Days Days Off: As Per Rotation Minimum Salary: $25.72 Maximum Salary: $31.25 Vehicle Requirement: Not Applicable
Required Qualifications:
Completion of Grade 12 or equivalent.
Additional Required Qualifications:
Successful completion of Medical Terminology course (testing will be performed). 2 years medical reception experience. Excellent interpersonal skills. Ability to work cooperatively and professionally with clients, nursing staff, and physicians. Ability to prioritize and organize work in a fast-paced environment. Ability to read, write, and communicate effectively. Superior customer service skills. Proven accuracy in spelling, keyboarding and attention to detail. Minimum typing speed of 45 wpm (testing will be performed). Proven initiative and ability to work with minimal supervision.
Preferred Qualifications:
MOA, Unit Clerk Course or equivalent. Experience in Patient Registration, Financial Records, and/or Telecommunication.
