Original job description
Your Opportunity:
The Pediatric Community Rehabilitation team is seeking an experienced Administrative Support III to support rehabilitation clinicians at West Jasper Place Health Centre and Spruce Grove Health Unit, while also providing virtual support to other Edmonton-area clinics. As a member of an integrated pediatric rehabilitation team, you will provide administrative and operational support across a variety of clinical programs. Responsibilities may include front desk reception, responding to client inquiries, processing referrals, scheduling appointments, data entry, file management, minute taking, timekeeping, ordering supplies, and supporting general site operations. This position often serves as the first point of contact for clients and families. The successful candidate will demonstrate professionalism, flexibility, and a strong commitment to customer service. The role requires advanced administrative skills, the ability to manage multiple priorities in a fast-paced environment, and strong collaboration and communication skills. The ideal candidate will be organized, detail-oriented, and comfortable navigating complex processes while supporting a diverse team of clinicians across multiple sites. The selection process will include a computer skills assessment.
Description:
As an Administrative Support III, you will require advanced administrative or specialized skills and knowledge to support complex procedures, practices and initiatives within a department or program.
Classification: Administrative Support III Union: AUPE GSS Unit and Program: Pediatric Community Rehabilitation Allied Health Primary Location: West Jasper Place Public Hlth Location Details: As Per Location Multi-Site: Multisite FTE: 0.70 Posting End Date: 25-SEP-2026 Temporary Employee Class: Temp P/T Benefits Date Available: 05-OCT-2026 Temporary End Date: 13-DEC-2027 Hours per Shift: 7.75 Length of Shift in weeks: 2 Shifts per cycle: 7 Shift Pattern: Days Days Off: As Per Rotation Minimum Salary: $25.72 Maximum Salary: $31.25 Vehicle Requirement: Not Applicable
Required Qualifications:
Completion of Grade 12 or equivalent.
Additional Required Qualifications:
Connect Care training (Referrals, Scheduling, and Registration) and experience with Ambulatory Clinic Patient Access Workflows. Minimum three years’ administrative experience in a health services setting. Advanced proficiency in computer applications including Microsoft Office Suite. Proven organizational, time management and interpersonal skills and the ability to collaborate and cooperate with others in a team environment. Advanced communication and customer service skills. Able to be self-directed and resourceful in managing unexpected issues. Able to lift up to 20lbs and manage extended sedentary periods; work for this position is primarily phone/computer based. All candidates are required to pass a computer skills test.
Preferred Qualifications:
Post secondary certificate in medical/business/office administration or equivalent. Experience working in a call-center environment and providing exceptional customer service experience. Experience with Edmonton Zone Allied Health Community Programming is preferred.
