At a glance
Automatically prepared from the listing. Check the original description for the full requirements.
Jump to the original descriptionResponsibilities
Provide administrative support for the RAAPID South program, focusing on the coordination of referral and repatriation activities. Responsibilities include chart and records management, patient registration, and communicating with healthcare professionals.
Requirements
Requires some post-secondary education, a unit clerk course, and experience working in a hospital setting. Preference is given to candidates with 2 years of ER/Inpatient Unit clerk experience or previous RAAPID experience.
Education
- associate degree
- professional certificate
Working hours
40 hours per week
Skills
- Customer Service
- Telephone Etiquette
- Information Technology
- Medical Terminology
- Chart Management
- Records Management
- Report Writing
- Patient Registration
- Multitasking
- Interdisciplinary Communication
Visa sponsorship
Not detected in the job text
Categories
- Administrative
- Healthcare
- Customer Service & Support
- Government & Public Sector
Keywords
- RAAPID
- Unit Clerk
- Medical Terminology
- Patient Registration
- Hospital Setting
- Referral Coordination
- Repatriation
- Healthcare Administration
- EMS
- Chart Management
- Records Management
- AUPE GSS
Original job description
Your Opportunity:
The mandate of the Referral, Access, Advice, Placement, Information, Destination (RAAPID) South is to provide health care providers with a single point of access to assist them in accessing expert advice or a higher level of care for their patients. The Administrative Support - Clerk IV at RAAPID must possess expertise that supports the coordination of referral and repatriation activities within Southern Alberta. The Clerk IV at RAAPID is in regular contact with physicians, nurses, and allied health professionals. In order to succeed in this role, the incumbent must possess excellent "customer service" skills, must have excellent telephone etiquette, must have a firm grasp of multiple forms of information technology, along with a sound working knowledge of medical terminology. This position supplies administrative assistance to the RAAPID South staff and clients of RAAPID South through chart and records management, interdisciplinary communication, report writing, patient registration, and other duties as deemed appropriate by Manager/designate.
Description:
As an Administrative Support IV, you will require advanced administrative or specialized skills and knowledge to support complex procedures, practices and initiatives within a department or program.
Transition Company: Emergency Health Services Classification: Administrative Support IV Union: AUPE GSS Unit and Program: Referral, Access, Advice, Placement, Information, Destination South Primary Location: EMS Headquarters - Calgary Location Details: As Per Location Multi-Site: Not Applicable FTE: 0.60 Posting End Date: 18-SEP-2026 Temporary Employee Class: Temp P/T Benefits Date Available: 28-SEP-2026 Temporary End Date: 01-SEP-2027 Hours per Shift: 7.75 Length of Shift in weeks: 6 Shifts per cycle: 18 Shift Pattern: Days, Evenings, Weekends Days Off: As Per Rotation Minimum Salary: $28.49 Maximum Salary: $34.62 Vehicle Requirement: Not Applicable
Required Qualifications:
Some post-secondary education.
Additional Required Qualifications:
Unit clerk course. Experience working in a hospital setting.
Preferred Qualifications:
Telephone experience. Multitasking. Previous RAAPID or 2 years of ER/Inpatient Unit clerk experience.
