Original job description
Your Opportunity:
The Administrative Support IV provides comprehensive administrative support to assigned oncologists within the Department of Oncology, supporting their clinical, academic, and administrative responsibilities. The position serves as a key liaison between physicians, patients, staff, external partners, and the public, ensuring effective communication and coordination. Key responsibilities include managing patient documentation, processing insurance and prescription requests, triaging inquiries, and supporting appropriate clinical workflows. The role also provides academic and administrative support, including preparation of curriculum vitae, reports, grant applications, correspondence, presentations, and financial reconciliations. Additional responsibilities include calendar and meeting management, agenda preparation and minute-taking, coordination of educational activities and clinical rounds, travel and expense coordination, invoicing, project support, and maintenance of departmental records. The incumbent will use Connect Care and other organizational systems, develop a strong understanding of departmental workflows, and provide coverage for colleagues as required. The successful candidate will demonstrate strong organizational, communication, interpersonal, and problem-solving skills, with the ability to manage competing priorities in a fast-paced environment. Sound judgment, discretion, attention to detail, confidentiality, and the ability to work both independently and collaboratively are essential.
Description:
As an Administrative Support IV, you will require advanced administrative or specialized skills and knowledge to support complex procedures, practices and initiatives within a department or program.
Transition Company: Cancer Care Alberta Classification: Administrative Support IV Union: AUPE GSS Unit and Program: Department of Oncology, CCA Medical Affairs Primary Location: Arthur Child Cancer Centre Location Details: Eligible to work hybrid (on/off site) within Alberta Multi-Site: Not Applicable FTE: 1.00 Posting End Date: 15-OCT-2026 Employee Class: Regular Full Time Date Available: 26-OCT-2026 Hours per Shift: 7.75 Length of Shift in weeks: 2 Shifts per cycle: 10 Shift Pattern: Days Days Off: Saturday/Sunday Minimum Salary: $28.49 Maximum Salary: $34.62 Vehicle Requirement: Not Applicable
Required Qualifications:
Some post-secondary education.
Additional Required Qualifications:
Minimum two (2) years of progressively responsible administrative experience in a healthcare and academic environment supporting multiple physicians. Experience providing clinical, academic, educational, research, and administrative support is required, preferably within Medical Affairs, Oncology, or a related specialty. Completion of a medical terminology course is required. The successful candidate must demonstrate advanced proficiency with Microsoft Office applications, strong written and verbal communication skills, and exceptional organizational abilities. The ability to manage competing priorities, adapt to changing demands, exercise sound judgment, maintain confidentiality, and work independently with minimal supervision is essential. Strong critical thinking, problem-solving, and interpersonal skills are required, along with a commitment to professionalism and high-quality service. Candidates may be required to complete skills assessments. Applicants must submit a current resume as part of the application process.
Preferred Qualifications:
Department related experience with Connect Care workflows and processes. Experience using Netcare. Training or coursework in professional writing and communication.
More about this job
Responsibilities
Provide comprehensive clinical, academic, and administrative support to assigned oncologists, including patient documentation, inquiry triage, and coordination of clinical workflows. Manage calendars, meetings, educational activities, records, travel, expenses, invoices, reports, and other departmental projects while coordinating with physicians, patients, staff, and external partners.
Requirements
Requires some post-secondary education, a medical terminology course, and at least two years of progressively responsible administrative experience in a healthcare and academic environment supporting multiple physicians. Candidates must have advanced Microsoft Office skills, strong communication and organizational abilities, sound judgment, discretion, and the ability to manage competing priorities independently; Connect Care and Netcare experience are preferred.
Skills
- Advanced Administrative Support
- Healthcare Administration
- Physician Support
- Patient Documentation
- Insurance and Prescription Processing
- Calendar and Meeting Management
- Microsoft Office
- Connect Care
- Medical Terminology
- Written and Verbal Communication
- Organization and Prioritization
- Confidentiality
- Critical Thinking
- Problem-Solving
- Financial Reconciliation
- Interpersonal Communication
Visa sponsorship
Not detected in the job text
Categories
- Administrative
- Healthcare
- Customer Service & Support
- Education
- Finance & Accounting
Keywords
- Oncology
- Medical Affairs
- Cancer Care
- Connect Care
- Netcare
- Microsoft Office
- Medical Terminology
- Patient Documentation
- Clinical Workflows
- Insurance Processing
- Prescription Requests
- Curriculum Vitae
- Grant Applications
- Financial Reconciliation
- Calendar Management
- Meeting Coordination
- Agenda Preparation
- Minute-Taking
- Educational Activities
- Clinical Rounds
- Travel Coordination
- Expense Coordination
- Invoicing
- Departmental Records
- Confidentiality
- Professional Writing
- Healthcare Administration
