Administrative Support IV
- AB, Canada
- Greater Edmonton Metropolitan Area, Canada
Temporary
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Job details
- Job type
- Temporary
- Apply by
- Education
- High school diploma
- Posting language
- English
- Posted
Original job description
Your Opportunity:
The Admin IV position in the Chronic Kidney Disease Clinic - Modality Team is responsible for scheduling clinic appointments including: new and follow up appointments and virtual (Zoom and Telehealth appointments) for renal patients in the AKC-North program. The responsibilities of the Admin-IV role includes monitoring Connect Care work queues and assigning and triaging referrals as appropriate for the modality team. The Admin-IV position is responsible for demographic verification and registration in Connect Care and may be asked to complete patient check-in and checkout as required. Responsibilities for the Admin-IV position include processing consults from the multidisciplinary team to support modality teaching for renal patients and determining clinic flow/clinic room assignment for the modality team daily. The Admin-IV position assists with other clinic activities such as ordering supplies and patient education materials. Upkeep of multiple spreadsheets and calendars required for the role. Position also requires the successful candidate to take part in multidisciplinary AKC-North team meetings to support patient care and modality teaching.
Description:
As an Administrative Support IV, you will require advanced administrative or specialized skills and knowledge to support complex procedures, practices and initiatives within a department or program.
Classification: Administrative Support IV Union: AUPE GSS Unit and Program: Chronic Kidney Disease Clinic/Modality Team, Alberta Kidney Care-North Primary Location: Edmonton Clinic Location Details: As Per Location Multi-Site: Not Applicable FTE: 1.00 Posting End Date: 20-OCT-2026 Temporary Employee Class: Temp F/T Benefits Date Available: 02-NOV-2026 Temporary End Date: 07-NOV-2027 Hours per Shift: 7.75 Length of Shift in weeks: 2 Shifts per cycle: 10 Shift Pattern: Days, Evenings Days Off: As Per Rotation Minimum Salary: $28.49 Maximum Salary: $34.62 Vehicle Requirement: Not Applicable
Required Qualifications:
Some post-secondary education.
Additional Required Qualifications:
High school diploma Successful completion of a recognized Unit Clerk/Medical Office Assistant course and medical terminology required. Computer skills including familiarity with Word, Excel, and Outlook Connect Care and Net Care Experience. Microsoft Teams and Zoom Experience Experience with Telehealth Previous experience in an outpatient clinic The successful applicant must possess excellent verbal and written communication skills, proven organization and time management skills. Must be able to work effectively in fast-paced, stressful situations. Must be able to work well independently. Must be able to lift 20 pounds and push a bariatric patient in a wheelchair. Must be able to type on a keyboard for extended periods of the workday
Preferred Qualifications:
Experience in Alberta Kidney Care-North. Experience in the Chronic Kidney Disease, General Nephrology, or Diabetic Nephropathy Clinics.
The Admin IV position in the Chronic Kidney Disease Clinic - Modality Team is responsible for scheduling clinic appointments including: new and follow up appointments and virtual (Zoom and Telehealth appointments) for renal patients in the AKC-North program. The responsibilities of the Admin-IV role includes monitoring Connect Care work queues and assigning and triaging referrals as appropriate for the modality team. The Admin-IV position is responsible for demographic verification and registration in Connect Care and may be asked to complete patient check-in and checkout as required. Responsibilities for the Admin-IV position include processing consults from the multidisciplinary team to support modality teaching for renal patients and determining clinic flow/clinic room assignment for the modality team daily. The Admin-IV position assists with other clinic activities such as ordering supplies and patient education materials. Upkeep of multiple spreadsheets and calendars required for the role. Position also requires the successful candidate to take part in multidisciplinary AKC-North team meetings to support patient care and modality teaching.
Description:
As an Administrative Support IV, you will require advanced administrative or specialized skills and knowledge to support complex procedures, practices and initiatives within a department or program.
Classification: Administrative Support IV Union: AUPE GSS Unit and Program: Chronic Kidney Disease Clinic/Modality Team, Alberta Kidney Care-North Primary Location: Edmonton Clinic Location Details: As Per Location Multi-Site: Not Applicable FTE: 1.00 Posting End Date: 20-OCT-2026 Temporary Employee Class: Temp F/T Benefits Date Available: 02-NOV-2026 Temporary End Date: 07-NOV-2027 Hours per Shift: 7.75 Length of Shift in weeks: 2 Shifts per cycle: 10 Shift Pattern: Days, Evenings Days Off: As Per Rotation Minimum Salary: $28.49 Maximum Salary: $34.62 Vehicle Requirement: Not Applicable
Required Qualifications:
Some post-secondary education.
Additional Required Qualifications:
High school diploma Successful completion of a recognized Unit Clerk/Medical Office Assistant course and medical terminology required. Computer skills including familiarity with Word, Excel, and Outlook Connect Care and Net Care Experience. Microsoft Teams and Zoom Experience Experience with Telehealth Previous experience in an outpatient clinic The successful applicant must possess excellent verbal and written communication skills, proven organization and time management skills. Must be able to work effectively in fast-paced, stressful situations. Must be able to work well independently. Must be able to lift 20 pounds and push a bariatric patient in a wheelchair. Must be able to type on a keyboard for extended periods of the workday
Preferred Qualifications:
Experience in Alberta Kidney Care-North. Experience in the Chronic Kidney Disease, General Nephrology, or Diabetic Nephropathy Clinics.
More about this job
Responsibilities
Schedule in-person and virtual appointments for renal patients, monitor and triage referrals, and complete patient registration and check-in or checkout as needed. Coordinate clinic flow, consults, supplies, educational materials, spreadsheets, calendars, and multidisciplinary team activities.
Requirements
Requires some post-secondary education, a high school diploma, and successful completion of a recognized Unit Clerk or Medical Office Assistant course, along with medical terminology knowledge. Candidates need experience with Connect Care, Net Care, Microsoft Office, Teams, Zoom, Telehealth, and outpatient clinics, as well as strong communication and organizational skills and the ability to manage physical and fast-paced work demands.
Skills
- Appointment Scheduling
- Referral Triage
- Patient Registration
- Connect Care
- Net Care
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Microsoft Teams
- Zoom
- Telehealth
- Medical Terminology
- Clinic Coordination
- Communication
- Organization
- Time Management
Visa sponsorship
Not detected in the job text
Categories
- Administrative
- Healthcare
- Customer Service & Support
Keywords
- Chronic Kidney Disease
- Alberta Kidney Care-North
- Renal Patients
- Modality Team
- Appointment Scheduling
- Referral Triage
- Connect Care
- Net Care
- Unit Clerk Course
- Medical Office Assistant Course
- Medical Terminology
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Microsoft Teams
- Zoom
- Telehealth
- Outpatient Clinic
- Patient Registration
- Patient Check-In
- Patient Checkout
- Clinic Flow
- Modality Teaching
- Patient Education Materials
- Multidisciplinary Team