Administrative Support IV
- AB, Canada
- Edmonton, AB, Canada
Part-time
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Job details
- Job type
- Part-time
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- Posting language
- English
- Posted
Original job description
Your Opportunity:
Reporting to the Manager, the Administrative Support IV is responsible for performing a range of clerical duties to support the operations of the various diagnostic areas. This position plays a key role in helping to foster the team environment by performing bookings of various diagnostic imaging exams, facilitating communication between nursing, technologists, radiologist, other departments, patients and families while maintaining confidentiality of patient information and providing a variety of clerical support duties. The role of the Administrative Support IV includes duties such as scheduling diagnostic appointments (internal and external), assisting with general support duties within the department - including photocopying, faxing, answering the telephone, address patient inquires and relaying messages; completes documentation frequently contacting other departments and physician offices to communicate and coordinate the urgency of ordered diagnostic tests. Accountable for the accurate and timely transcription and processing of physician orders. Contact and advise patients of upcoming appointment dates/times and any preparation necessary. Has advanced working knowledge of procedure room templates. This is a weekend evening position but with the possibility of a rotation change as operationally required.
Description:
As an Administrative Support IV, you will require advanced administrative or specialized skills and knowledge to support complex procedures, practices and initiatives within a department or program.
Classification: Administrative Support IV Union: AUPE GSS Unit and Program: UAH, Stollery, MAHI, KEC Diagnostic Imaging Primary Location: U of A Hospital Location Details: As Per Location Multi-Site: Not Applicable FTE: 0.40 Posting End Date: 21-OCT-2026 Employee Class: Regular Part Time Date Available: 01-NOV-2026 Hours per Shift: 7.75 Length of Shift in weeks: 2 Shifts per cycle: 4 Shift Pattern: Days, Evenings, Nights, Weekends, On Call Days Off: As Per Rotation Minimum Salary: $28.49 Maximum Salary: $34.62 Vehicle Requirement: Not Applicable
Required Qualifications:
Some post-secondary education.
Additional Required Qualifications:
Clerical experience in an acute, fast-paced, time sensitive healthcare environment. Working knowledge of PACS (Picture Archiving and Communication System) systems and Connect Care platforms. Basic knowledge of Connect Care registration and appointment scheduling. Medical terminology or equivalent education. Proficient in using a computer, MS Word, Excel, Outlook, and SharePoint, as well as high volume phone calls, faxes, and in-person communication. Demonstrated maintenance of AHS Required Organizational Learning (ROL). This position sits for extended periods of time, lifts up to 50 lbs, covers overtime and on-call requirements, and works in high traffic acute interdisciplinary environments.
Preferred Qualifications:
1 year of recent experience in DI and Hospital Emergency departments. Advanced knowledge of CC Radiant booking and template building. Ability to work under pressure, manage changing priorities, respond and support emergent acute patient needs. Strong organizational, technical, problem solving and communication skills. Demonstrates reliability, initiative, good judgement, teamwork, & patient-focused care. Medical office assistant, hospital unit clerk, or equivalent certification recommended.
Reporting to the Manager, the Administrative Support IV is responsible for performing a range of clerical duties to support the operations of the various diagnostic areas. This position plays a key role in helping to foster the team environment by performing bookings of various diagnostic imaging exams, facilitating communication between nursing, technologists, radiologist, other departments, patients and families while maintaining confidentiality of patient information and providing a variety of clerical support duties. The role of the Administrative Support IV includes duties such as scheduling diagnostic appointments (internal and external), assisting with general support duties within the department - including photocopying, faxing, answering the telephone, address patient inquires and relaying messages; completes documentation frequently contacting other departments and physician offices to communicate and coordinate the urgency of ordered diagnostic tests. Accountable for the accurate and timely transcription and processing of physician orders. Contact and advise patients of upcoming appointment dates/times and any preparation necessary. Has advanced working knowledge of procedure room templates. This is a weekend evening position but with the possibility of a rotation change as operationally required.
Description:
As an Administrative Support IV, you will require advanced administrative or specialized skills and knowledge to support complex procedures, practices and initiatives within a department or program.
Classification: Administrative Support IV Union: AUPE GSS Unit and Program: UAH, Stollery, MAHI, KEC Diagnostic Imaging Primary Location: U of A Hospital Location Details: As Per Location Multi-Site: Not Applicable FTE: 0.40 Posting End Date: 21-OCT-2026 Employee Class: Regular Part Time Date Available: 01-NOV-2026 Hours per Shift: 7.75 Length of Shift in weeks: 2 Shifts per cycle: 4 Shift Pattern: Days, Evenings, Nights, Weekends, On Call Days Off: As Per Rotation Minimum Salary: $28.49 Maximum Salary: $34.62 Vehicle Requirement: Not Applicable
Required Qualifications:
Some post-secondary education.
Additional Required Qualifications:
Clerical experience in an acute, fast-paced, time sensitive healthcare environment. Working knowledge of PACS (Picture Archiving and Communication System) systems and Connect Care platforms. Basic knowledge of Connect Care registration and appointment scheduling. Medical terminology or equivalent education. Proficient in using a computer, MS Word, Excel, Outlook, and SharePoint, as well as high volume phone calls, faxes, and in-person communication. Demonstrated maintenance of AHS Required Organizational Learning (ROL). This position sits for extended periods of time, lifts up to 50 lbs, covers overtime and on-call requirements, and works in high traffic acute interdisciplinary environments.
Preferred Qualifications:
1 year of recent experience in DI and Hospital Emergency departments. Advanced knowledge of CC Radiant booking and template building. Ability to work under pressure, manage changing priorities, respond and support emergent acute patient needs. Strong organizational, technical, problem solving and communication skills. Demonstrates reliability, initiative, good judgement, teamwork, & patient-focused care. Medical office assistant, hospital unit clerk, or equivalent certification recommended.
More about this job
Responsibilities
Schedule diagnostic imaging appointments, process physician orders accurately and promptly, and contact patients about appointment details and preparation. Provide clerical support, coordinate urgent testing with clinical teams and external offices, and maintain patient confidentiality.
Requirements
Requires some post-secondary education, medical terminology or equivalent, and clerical experience in a fast-paced acute healthcare setting. Candidates need working knowledge of PACS and Connect Care, basic registration and scheduling skills, proficiency with common office software, and the ability to manage changing priorities and support urgent patient needs.
Skills
- Diagnostic Appointment Scheduling
- Medical Order Processing
- Medical Terminology
- PACS
- Connect Care
- CC Radiant Booking
- Template Building
- Patient Communication
- Confidentiality
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- SharePoint
- Telephone and Fax Communication
- Organization
- Problem Solving
Visa sponsorship
Not detected in the job text
Categories
- Administrative
- Healthcare
- Customer Service & Support
Keywords
- Diagnostic Imaging
- PACS
- Connect Care
- CC Radiant
- Appointment Scheduling
- Procedure Room Templates
- Medical Terminology
- Physician Orders
- Patient Registration
- Patient Confidentiality
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- SharePoint
- Faxing
- High-Volume Phone Calls
- Acute Healthcare
- Emergency Department
- Medical Office Assistant
- Hospital Unit Clerk
- AHS Required Organizational Learning
- Interdisciplinary Teamwork
- Urgent Patient Care