Administrative Support IV
- Calgary, AB, Canada
- Greater Calgary Metropolitan Area, Canada
Classification: Administrative Support IV Union: AUPE GSS Unit and Program: Cardiac Diagnostics Booking Primary Location: South Health Campus Location Details: As Per Location Multi-Site: Not Applicable FTE: 1.00 Posting End Date: 22-OCT-2026 Employee Class: Regular Full Time Date Available: 23-NOV-2026 Hours per Shift: 7.75 Length of Shift in weeks: 4 Shifts per cycle: 20 Shift Pattern: Days Days Off: Saturday/Sunday Minimum Salary: $28.49 Maximum Salary: $34.62 Vehicle Requirement: Not Applicable · Full-time
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Job details
- Pay
- Classification: Administrative Support IV Union: AUPE GSS Unit and Program: Cardiac Diagnostics Booking Primary Location: South Health Campus Location Details: As Per Location Multi-Site: Not Applicable FTE: 1.00 Posting End Date: 22-OCT-2026 Employee Class: Regular Full Time Date Available: 23-NOV-2026 Hours per Shift: 7.75 Length of Shift in weeks: 4 Shifts per cycle: 20 Shift Pattern: Days Days Off: Saturday/Sunday Minimum Salary: $28.49 Maximum Salary: $34.62 Vehicle Requirement: Not Applicable
- Job type
- Full-time
- Apply by
- Experience
- Cardiac booking experience, minimum of 1 year in the last 3 years.
- Posting language
- English
- Posted
Original job description
The Cardiac Clinic and Diagnostics department is currently recruiting a permanent full-time Admin IV for the busy and fast-paced cardiology services department. Reporting to the Unit Manager, they will help complete clerical tasks associated with multiple clinics and cardiac diagnostic departments. The Admin IV plays an assisting role in helping to foster a team environment in the clinic by facilitating communication between nursing and other health disciplines, other hospital departments, patients, and families and in maintaining confidentiality of patient information. The admin IV will be tasked with the following: Supporting the team with management of patient referrals. Booking follow-up appointments and procedures in Connect Care. Checking in patients for appointments. Completing and sending referrals for various diagnostic tests. Chart management in Connect Care. Completion of reminder patient phone calls when needed. Sending and receiving departmental mail. The successful candidate must possess strong interpersonal skills, demonstrate an ability to clearly communicate in stressful situations, and consistently execute attention to detail in work performance. This role also requires a strong ability to multi-task, successfully complete work while managing numerous interruptions, demonstrate flexibility to learn workflows associated with each diagnostic area or clinic, and independently implement problem solving strategies. The successful candidate must have a comprehensive understanding of patient and family-centered care and a demonstrated ability to enhance patient care experience. Additionally, the unit clerk will always maintain Alberta Health Services privacy standards.
Description:
As an Administrative Support IV, you will require advanced administrative or specialized skills and knowledge to support complex procedures, practices and initiatives within a department or program.
Classification: Administrative Support IV Union: AUPE GSS Unit and Program: Cardiac Diagnostics Booking Primary Location: South Health Campus Location Details: As Per Location Multi-Site: Not Applicable FTE: 1.00 Posting End Date: 22-OCT-2026 Employee Class: Regular Full Time Date Available: 23-NOV-2026 Hours per Shift: 7.75 Length of Shift in weeks: 4 Shifts per cycle: 20 Shift Pattern: Days Days Off: Saturday/Sunday Minimum Salary: $28.49 Maximum Salary: $34.62 Vehicle Requirement: Not Applicable
Required Qualifications:
Some post-secondary education.
Additional Required Qualifications:
Medical Terminology Course and or Unit Clerk Course. Minimum 3 years working in an ambulatory setting in the last 5 years. Cardiac booking experience, minimum of 1 year in the last 3 years. Experience working within workques in Connect Care. Proficiency with the following IT systems: Connect Care and Netcare, Outlook, Excel, Internet Explorer. Must be able to sit for prolonged periods to time. Must be able to work at a computer, typing, and mousing for prolonged periods of time. Must be able to walk and stand for extended periods of time. Experience in ambulatory programs in Connect Care including referral coordinator, template build, schegistrar and Ambulatory Unit Clerk required. Ability to work with minimal supervision. Excellent interpersonal and communication skills. Excellent organizational, prioritizing and time management skills required. Proficient English language skills, both written and verbal.
Preferred Qualifications:
Experience working in ambulatory cardiac diagnostic clinic, booking MPI, CTA's, MUGA and Calcium score testing, booking Holters, PB and Event Monitoring. Proficiency with IT Systems. Connect Care. Right Fax. Netcare. MUSE. Impax. APPROACH.
More about this job
Responsibilities
Manage patient referrals, book follow-up appointments and cardiac diagnostic procedures, check in patients, maintain charts in Connect Care, and complete reminder calls and departmental mail tasks. Support communication among patients, families, nursing staff, and other departments while protecting confidential patient information.
Requirements
Requires some post-secondary education, a medical terminology or unit clerk course, at least three years of recent ambulatory-setting experience, and at least one year of recent cardiac booking experience. Candidates must have experience with Connect Care work queues and ambulatory workflows, proficiency with relevant clinical and office systems, strong communication and organizational skills, and the ability to work with minimal supervision.
Skills
- Patient Referral Management
- Appointment and Procedure Booking
- Cardiac Diagnostics Booking
- Connect Care
- Netcare
- Medical Terminology
- Chart Management
- Patient Check-In
- Referral Coordination
- Communication
- Interpersonal Skills
- Attention to Detail
- Multitasking
- Problem-Solving
- Time Management
- Patient and Family-Centered Care
Visa sponsorship
Not detected in the job text
Categories
- Administrative
- Healthcare
- Customer Service & Support
Keywords
- Connect Care
- Netcare
- Outlook
- Excel
- Internet Explorer
- RightFax
- MUSE
- Impax
- APPROACH
- Medical Terminology
- Unit Clerk
- Ambulatory Care
- Cardiac Diagnostics
- Patient Referrals
- Referral Coordinator
- Template Build
- Schegistrar
- Ambulatory Unit Clerk
- MPI
- CTA
- MUGA
- Calcium Score Testing
- Holter Monitoring
- Blood Pressure Monitoring
- Event Monitoring
- Patient Confidentiality
- Patient-Centered Care
- Appointment Scheduling
- Chart Management
- Diagnostic Testing