Administrative Support IV

Your Opportunity:

Under minimal supervision and within established guidelines, this position is responsible for a variety of clerical and booking functions that support the smooth and efficient operation of the Pre-Admission Clinic. The responsibilities and functions of the Administrative Support IV - Clerk IV role include processing clinic referrals, checking for completeness of information, and contacting respective Physicians to collate missing information; triaging and booking referrals through Connect Care; assisting with clinic/patient follow-up; completing correspondence/reports and using confidential patient information. Complex scheduling of many providers in PAC is a constant workload and requires advanced skills to manage. This position supports 3 separate Clinics within PAC.

Description:

As an Administrative Support IV, you will require advanced administrative or specialized skills and knowledge to support complex procedures, practices and initiatives within a department or program.

Classification: Administrative Support IV Union: AUPE GSS Unit and Program: Pre-Admission Clinic Primary Location: South Health Campus Location Details: As Per Location Multi-Site: Not Applicable FTE: 0.60 Posting End Date: 29-OCT-2026 Employee Class: Regular Part Time Date Available: 08-NOV-2026 Hours per Shift: 7.75 Length of Shift in weeks: 2 Shifts per cycle: 6 Shift Pattern: Days Days Off: As Per Rotation Minimum Salary: $28.49 Maximum Salary: $34.62 Vehicle Requirement: Not Applicable

Required Qualifications:

Some post-secondary education.

Additional Required Qualifications:

Post-secondary education (Office Administration, Business Administration Diploma, or Medical Office Assistant) required. Medical Terminology Course. Minimum 1 year experience as a Clerk IV in a busy Ambulatory or Surgical Clinic in healthcare required (within the last 3 years). Demonstrated ability to problem solve, multi-task and work independently. Proficient prior booking experience for large teams of providers. Prior Connect Care Ambulatory and Schegistrar with Referrals role experience. Candidate must be able to multi-task with adaptability to frequently changing demands in this busy clinic. Excellent written and verbal communication skills (including telephone etiquette). Requires extensive knowledge of scheduling multi-team members proficiently. Referral management experience required. Must be proficient with all Microsoft applications.

Preferred Qualifications:

Connect Care PAC Front Desk preferred.