Original job description
Your Opportunity:
This position is responsible for providing and performing the highest quality service possible to the clients of Diagnostic Imaging Services with a focus on booking of Diagnostic Imaging exams. Duties include greeting and registering patients, documentation, order entry, telephone coverage, electronic scheduling of appointments, assisting technical staff and working closely with other areas. As a member of the Diagnostic Imaging team this position is responsible for working all shifts and on-call, as assigned.
Description:
As an Administrative Support IV, you will require advanced administrative or specialized skills and knowledge to support complex procedures, practices and initiatives within a department or program.
Classification: Administrative Support IV Union: AUPE GSS Unit and Program: Diagnostic Imaging Primary Location: South Health Campus Location Details: As Per Location Multi-Site: Not Applicable FTE: 0.00 Posting End Date: 02-NOV-2026 Employee Class: Casual/Relief Date Available: 16-NOV-2026 Hours per Shift: 7.75 Length of Shift in weeks: Varies Shifts per cycle: Varies Shift Pattern: Days, Evenings, Nights, Weekends Days Off: Other Minimum Salary: $28.49 Maximum Salary: $34.62 Vehicle Requirement: Not Applicable
Required Qualifications:
Some post-secondary education.
Additional Required Qualifications:
Medical Terminology or Unit Clerk Course required. Accurate and proficient keyboarding skills – must be able to type a minimum of 35 wpm. Absolute attention to detail and accuracy. Excellent knowledge of the English language both written and oral. Demonstrated ability to maintain a professional image, manage stressful situations with empathy and to remain calm, courteous, sensitive, and tactful. Demonstrated ability to work independently. Skilled at paying close attention to detail. Ability to maintain strict confidentiality. Able to prioritize work and cope with frequent interruptions. Must be able to work all shifts based on operational needs. Recent Diagnostic Imaging experience required. Previous electronic Diagnostic Imaging Scheduling experience required. Demonstrated proficiency in Windows (Word, Excel, Internet, and Email). Must be able to utilize dual monitors. Must be able to lift a minimum of 10lbs.
Preferred Qualifications:
Minimum 3 months recent experience in a hospital or medical environment, involved in booking, reception, and clerical duties preferred.
More about this job
Responsibilities
Provide administrative support to Diagnostic Imaging Services, including greeting and registering patients, entering orders, booking and scheduling exams, and covering telephones. Assist technical staff, coordinate with other departments, and work assigned shifts, including on-call coverage.
Requirements
Some post-secondary education and a Medical Terminology or Unit Clerk course are required, along with accurate typing of at least 35 words per minute and proficiency with Windows, Word, Excel, internet, email, and dual monitors. Recent Diagnostic Imaging experience and prior electronic Diagnostic Imaging scheduling experience are required; candidates must also demonstrate accuracy, confidentiality, professionalism, and flexibility to work all shifts.
Skills
- Diagnostic Imaging Scheduling
- Patient Registration
- Appointment Booking
- Medical Terminology
- Keyboarding
- Attention To Detail
- Written And Oral Communication
- Customer Service
- Stress Management
- Independent Work
- Confidentiality
- Prioritization
- Windows
- Microsoft Word
- Microsoft Excel
- Electronic Scheduling
Visa sponsorship
Not detected in the job text
Categories
- Administrative
- Healthcare
- Customer Service & Support
Keywords
- Diagnostic Imaging
- Medical Terminology
- Unit Clerk Course
- Patient Registration
- Exam Booking
- Electronic Scheduling
- Order Entry
- Telephone Coverage
- Reception
- Clerical Duties
- Keyboarding
- Windows
- Microsoft Word
- Microsoft Excel
- Internet
- Email
- Dual Monitors
- Confidentiality
- Attention To Detail
- Prioritization
- Customer Service
- Hospital Environment
- Medical Environment
- On-Call Coverage
