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Alberta Health Services

Administrative Support IV

AB, Canada
Greater Edmonton Metropolitan Area, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Nov 28, 2026
Posting language: English
Posted: Oct 29, 2026

Original job description

Your Opportunity:

Join the Clinical Trials Unit (CTU) at the forefront of cancer research and treatment. This position provides senior administrative, reception, and secretarial support to the CTU Medical Director, CTU Manager, and CTU Associate Manager. As a key point of contact for the unit, you will facilitate effective communication among patients, families, health professionals, and departments while maintaining strict confidentiality. Responsibilities include patient reception; greeting and directing visitors; building and maintaining clinic templates in Connect Care to support efficient scheduling and clinic operations; managing payroll processes in accordance with applicable collective agreements; coordinating calendars, meetings, agendas, and minutes; supporting office operations; assisting with recruitment, onboarding, and vacancy management activities; conducting and supporting unit Workplace Health and Safety (WHS) initiatives; and performing hand hygiene audits and related compliance activities. As part of a collaborative administrative team, you will work closely with other Administrative Support IV team members to share responsibilities, provide cross-coverage, and help ensure seamless day-to-day operations of the CTU. Working with a high degree of independence, you will coordinate and follow up on a variety of operational, confidential, and sensitive projects and tasks while managing competing priorities in a fast-paced environment. The ideal candidate is a proactive and resourceful administrative professional who thrives in a dynamic setting, demonstrates sound judgment and discretion, and is committed to delivering exceptional service. With strong organizational skills, attention to detail, and a collaborative mindset, they contribute positively to team culture while supporting the efficient operation of the CTU and advancing cancer research and patient care.

Description:

As an Administrative Support IV, you will require advanced administrative or specialized skills and knowledge to support complex procedures, practices and initiatives within a department or program.

Transition Company: Cancer Care Alberta Classification: Administrative Support IV Union: AUPE GSS Unit and Program: Clinical Trials Unit, Cancer Care Alberta Primary Location: Cross Cancer Institute Location Details: As Per Location Multi-Site: Not Applicable FTE: 1.00 Posting End Date: 04-NOV-2026 Employee Class: Regular Full Time Date Available: 07-DEC-2026 Hours per Shift: 7.75 Length of Shift in weeks: 2 Shifts per cycle: 10 Shift Pattern: Days Days Off: Saturday/Sunday Minimum Salary: $28.49 Maximum Salary: $34.62 Vehicle Requirement: Not Applicable

Required Qualifications:

Some post-secondary education.

Additional Required Qualifications:

Minimum five (5) years of full-time administrative experience in a healthcare environment. Advanced proficiency with various computer applications, including e-People, Epic/Connect Care, AHS Access Systems (IAM), Payroll/Time Entry, RMS, e-Facilities, Microsoft Office Suite (Word, Excel, PowerPoint, etc.), Outlook, and Internet applications. Experience with Connect Care workflows, building and maintaining multiple clinic templates, and performing high-volume patient registration activities. Demonstrated ability to prioritize workload and effectively multitask in a fast-paced environment with frequent interruptions and competing demands. Proven ability to organize, monitor, and complete multiple tasks simultaneously. Must exercise professionalism, sound judgment, tact, and discretion when handling highly sensitive and confidential information. Physical requirements of the position include prolonged sitting; lifting and carrying office supplies, medical supplies, and equipment weighing up to 40 lbs.; and performing repetitive movements, bending, reaching, and standing for extended periods. Must be able to regularly transport large volumes of materials, including office supplies, boxes, binders, and equipment, between work areas and push or pull loaded carts.

Preferred Qualifications:

Preference given to candidates with previous unit clerk experience or who have completed a recognized Unit Clerk or Medical Office Administration Program. Familiarity with Alberta Health Services/Cancer Care Alberta systems, policies and procedures an asset. Prior experience using EMR’s, databases, and document management systems to collate information and generate reports preferred.

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More about this job

Responsibilities

Provide senior administrative, reception, and secretarial support to Clinical Trials Unit leadership, including patient reception, clinic scheduling, payroll, meeting coordination, and office operations. Support recruitment, onboarding, workplace health and safety, and compliance activities while coordinating sensitive tasks independently and collaborating with the administrative team.

Requirements

Requires some post-secondary education and at least five years of full-time administrative experience in a healthcare environment, with advanced proficiency in specified healthcare systems and Microsoft Office. Candidates must have experience with Connect Care workflows, clinic templates, and high-volume patient registration, along with strong organizational skills, discretion, and the ability to manage competing priorities.

Skills

Advanced Administrative Support
Patient Reception
Clinic Scheduling
Payroll Processing
Calendar and Meeting Coordination
Recruitment and Onboarding Support
Workplace Health and Safety
Hand Hygiene Auditing
Patient Registration
Confidential Information Handling
Prioritization and Multitasking
Microsoft Office
Epic/Connect Care Workflows
Cross-Coverage and Team Collaboration

Visa sponsorship

Not detected in the job text

Keywords

Clinical Trials Unit
Cancer Care Alberta
Cross Cancer Institute
Connect Care
Epic
E-People
AHS Access Systems
IAM
Payroll/Time Entry
RMS
E-Facilities
Microsoft Office
Outlook
Clinic Templates
Patient Registration
Electronic Medical Records
Databases
Document Management Systems
Payroll Processing
Collective Agreements
Workplace Health and Safety
Hand Hygiene Audits
Recruitment
Onboarding
Confidential Information
Healthcare Administration
Unit Clerk
Medical Office Administration

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