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Added 3 mins ago
J
Personal Lines Account Manager
JobsMedia.io
Toronto, ON
- Internship
Expert Client Service: Deliver comprehensive, professional service to a diverse portfolio of personal lines clients.
Added 3 mins ago
J
Commercial Lines Account Executive
JobsMedia.io
Toronto, ON
- Full-time
✅ Hybrid work schedule, professional development support, and year-round employee events.
Added 3 mins ago
HT
Assembly Technician (Contract)
Husky Technologies
Bolton, ON
- Full-time
Highly competitive wages and shift premiums for afternoon/evening and weekend shifts (pay is dependent on experience and role/level)
Added 3 mins ago
J
Personal Lines Account Manager
JobsMedia.io
Scugog, ON
- Full-time
…knowledgeable Personal Lines Account Manager to provide outstanding customer service. In this role, you will manage client accounts, process policy updates, and recommend tailored coverage…
Added 3 mins ago
J
Private Client Services (PCS) Account Manager | Hybrid
JobsMedia.io
Brampton, ON
- Full-time
This is an opportunity for a Personal Lines insurance professional with strong client relationship skills and experience working with high-value homes, automobiles, and complex personal…
Added 3 mins ago
CI
Sales Associate
Carters Inc.
Edmonton, AB
- Part-time
Meet customer needs by assisting with omnichannel as needed to ensure a positive shopping experience
Added 19 mins ago
AT
Courier Driver
Armour Transportation Systems
Dartmouth, NS
- Full-time
We’re looking for a dependable and professional Courier Driver. As a Courier Driver at Armour, you’ll play a key role in ensuring timely and accurate delivery of packages across assigned…
Added 19 mins ago
RM
M.L.T. Charge - Quality
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Full-time
…patients, visitors, laboratory, and hospital personnel in a professional and congenial manner at all…
Added 19 mins ago
C
Sales Associate II
Coach
Toronto, ON
- Part-time
…brand. You will deliver an elevated, personalized shopping experience, meet personal and store sales goals, and support daily store operations. This role blends luxury‑retail service,…
Added 19 mins ago
G
Architecte en information commerciale / Business Information Architect
Genetec
Montreal, QC
- Full-time
Expérience confirmée en tant qu'analyste de l'information, architecte de données ou dans un rôle similaire
Added 19 mins ago
AH
Cook I
Alberta Health Services
Claresholm, AB
- Part-time
…various tasks under minimal supervision while using strong customer service, teamwork, organizational and leadership skills to: You will be accountable for performing various tasks under…
Added 19 mins ago
RM
Patient Access Clerk I
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Full-time
Previous clerical/administrative experience within the last year is essential
Added 19 mins ago
AH
Food Service I
Alberta Health Services
Taber, AB
- Part-time
…variety of tasks to ensure a quality patient, resident and customer experience. Under the general supervision of a Food Services Supervisor, they will use strong customer service, teamwork…
Added 19 mins ago
J
Dispensing optician
JobsMedia.io
Montreal, QC
- Full-time
Professional experience of 2 years or more as an optician
Added 19 mins ago
T
Accounts Receivable Specialist
TEEMA
Toronto, ON · Greater Toronto Area, Canada
- $20 to $27 CAD / hour
- Full-time
We are looking for a detail-oriented, organized accounting professional with hands-on experience managing receivables, processing payments, reconciling customer accounts, and supporting…
Added 19 mins ago
S
Rental Sales Agent (Toronto Pearson International Airport)
SIXT
Mississauga, ON
- Full-time
Are you motivated by customer service and sales? At SIXT, you can truly showcase your strengths. You'll ensure customer satisfaction while advising on and up-selling our fleet of vehicles…
Added 19 mins ago
TU
Tender Management Internship
targetjobs UK
Didsbury, AB
- Volunteer
…internship for a placement student who is looking to gain hands on experience in a busy tender management…
Added 19 mins ago
J
Senior Practice Specialist | Hybrid
JobsMedia.io
Brampton, ON
- Full-time
This is a strong opportunity for a senior Commercial Lines professional who enjoys being the person others can rely on for complex processing, technical insurance questions, and day-to-day…
Added 19 mins ago
J
SME Commercial Team Lead | Hybrid
JobsMedia.io
Brampton, ON
- Full-time
This is an excellent opportunity for a senior Commercial Lines professional who enjoys working with clients, supporting brokers, and helping develop a team.
Added 19 mins ago
HT
Financial Manager - PLM (Product Line Mgmt)
Husky Technologies
Bolton, ON
- Full-time
Husky TechnologiesTM a company with a strong foundation built on innovation, close customer relationships, a strong sense of community and a unique culture and values. We are looking for…
Added 33 mins ago
Car Parts Advisor - Toyota
The Jim Pattison Auto Group
Victoria, BC
The Jim Pattison Auto Group is seeking a customer-focused and dependable Parts Advisor to be the welcoming face of the Parts Department at our Toyota Victoria dealership. As the main point…
Added 33 mins ago
Fixed Operations Manager - Toyota Northshore
The Jim Pattison Auto Group
North Vancouver, BC
…responsible for the overall operational efficiency, profitability, customer retention, and employee satisfaction across all fixed…
Added 33 mins ago
Back of House Manager
JD Sports / Livestock / Size?
Winnipeg, MB
…to everything they do. Our people are at the heart of the JD experience, from delivering exceptional customer service to creating premium store environments that bring the world’s most…
Added 33 mins ago
SD
Pharmacy Assistant, Hourly Part Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Brockville, ON
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 33 mins ago
SD
Pharmacy Assistant, Hourly Part Time Day Greenlight Requisition
Shoppers Drug Mart
Ottawa, ON
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.

Alberta Health Services

Administrative Support IV

AB, Canada
Greater Edmonton Metropolitan Area, Canada

Temporary

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Job details

Job type: Temporary
Apply by: Nov 30, 2026
Experience: Minimum of 1 year of unit clerk or referral processing experience is required, ideally within surgical specialties.
Posting language: English
Posted: Oct 31, 2026

Original job description

Your Opportunity:

Under the supervision of the Unit Manager and in collaboration with the Zone Hand and Wrist Assessment Therapist, The Admin Support IV manages complex referrals within Connect Care, supporting patients throughout their journey from referral intake and triage to surgical waitlist placement. The Admin Support IV is responsible for receiving, reviewing, and processing referrals; maintaining referral work queues; coordinating screening clinics and appointments. The position performs advanced clerical, scheduling, data entry, and tracking functions to support timely patient access to Hand and Wrist services. The Admin Support IV communicates appointment details, instructions, and waitlist information to patients in a professional and compassionate manner and manages sensitive conversations with individuals experiencing pain, anxiety, or frustration. The Admin IV acts as a liaison between patients, referring providers, Primary Care Networks (PCNs), surgeons' offices, and interdisciplinary teams to support continuity of care. Responsibilities also include maintaining accurate records in Connect Care and referral databases, monitoring referral status and waitlists, preparing statistical reports, and supporting operational and quality improvement initiatives. This position is zone based with responsibilities within the associated zone leadership.

Description:

As an Administrative Support IV, you will require advanced administrative or specialized skills and knowledge to support complex procedures, practices and initiatives within a department or program.

Classification: Administrative Support IV Union: AUPE GSS Unit and Program: Hand and Wrist Assessment Clinic Primary Location: Royal Alexandra Hospital Location Details: As Per Location Multi-Site: Not Applicable FTE: 1.00 Posting End Date: 06-NOV-2026 Temporary Employee Class: Temp F/T Benefits Date Available: 16-NOV-2026 Temporary End Date: 31-MAY-2027 Hours per Shift: 7.75 Length of Shift in weeks: 4 Shifts per cycle: 20 Shift Pattern: Days, Evenings, Weekends Days Off: As Per Rotation Minimum Salary: $28.49 Maximum Salary: $34.62 Vehicle Requirement: Not Applicable

Required Qualifications:

Some post-secondary education.

Additional Required Qualifications:

Minimum of 1 year of unit clerk or referral processing experience is required, ideally within surgical specialties. Demonstrated competency in Office software including Outlook, Excel, Word, and PowerPoint. Strong skills in communication (written and oral), time management and problem solving. Must type at least 50 w.p.m. Accuracy and attention to detail essential. (Skills assessment may be required as part of the hiring process for qualified candidates.)

Preferred Qualifications:

Working knowledge of Alberta Health Services systems and processes including Netcare/ and Connect Care Referral Work queues. Understanding path to care referral management timestamps.

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More about this job

Responsibilities

Manage complex referrals from intake and triage through appointment coordination and surgical waitlist placement, maintaining accurate records and monitoring referral status. Communicate with patients and coordinate with providers, clinics, surgeons, and interdisciplinary teams while supporting reporting and quality improvement initiatives.

Requirements

Some post-secondary education and at least one year of unit clerk or referral processing experience are required, preferably in surgical specialties. Candidates must demonstrate proficiency with Microsoft Office, strong communication, time management, and problem-solving skills, accurate attention to detail, and a typing speed of at least 50 words per minute.

Skills

Referral Processing
Referral Triage
Appointment Scheduling
Patient Communication
Waitlist Management
Connect Care
Netcare
Microsoft Outlook
Microsoft Excel
Microsoft Word
Microsoft PowerPoint
Data Entry
Recordkeeping
Statistical Reporting
Time Management
Problem Solving

Visa sponsorship

Not detected in the job text

Keywords

Administrative Support
Hand and Wrist Assessment Clinic
Referral Intake
Referral Triage
Referral Work Queues
Surgical Waitlist
Patient Access
Unit Clerk
Referral Processing
Connect Care
Netcare
Primary Care Networks
Appointment Coordination
Screening Clinics
Patient Records
Referral Databases
Statistical Reports
Quality Improvement
Microsoft Outlook
Microsoft Excel
Microsoft Word
Microsoft PowerPoint
Typing
Patient Communication
Surgical Specialties

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