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Added 58 mins ago
NS
Mammography Technologist - Diagnostic Imaging
Nova Scotia Health Authority
Sydney Indian Reserve No. 28A, NS · Sydney, NS
- Full-time
Reporting to the Manager of Diagnostic Imaging, The Mammography Technologist is responsible for the delivery of patient centered care while operating mammographic and/or sonographic…
Added 1 hour ago
UO
Scientific Assistant
University of Victoria
Victoria, BC
- Full-time
…and by coordinating with other technical staff, such as the Manager of Laboratories (ML), Senior Scientific Assistants (SSAs), and Scientific Assistants (SAs), as needed for the day-to-day…
Added 2 hours ago
HR
Registered Practical Nurse Cardiology
Humber River Health
Toronto, ON · Greater Toronto, ON
- Other
Reporting Relationship: Clinical Manager of the Inpatient Cardiology Unit
Added 2 hours ago
CC
Retail Shift Leader
Canna Cabana
Saskatoon, SK
- Part-time
Address: Unit 212 20th Street West 20th St, Saskatoon, Saskatchewan S7M 0Y5 Canada
Added 2 hours ago
CH
Executive Assistant
Covenant Health Canada
AB · Edmonton, AB
- Full-time
Reporting to the Corporate Services Manager, Medical Affairs, the Executive Administrative Assistant provides administrative and operational support to senior physician leadership within…
Added 2 hours ago
CH
Health Care Aide
Covenant Health Canada
AB · Edmonton, AB
- Internship
Reporting to the Unit Manager, and under the direction and supervision of the Charge Nurse, the Psychiatric Aide/Health Care Aide carries out the care plan to facilitate a stable,…
Added 2 hours ago
CH
Advisor
Covenant Health Canada
AB · Edmonton, AB
- Full-time
Reporting to the Manager, Medical Workforce, the Advisor plays an important role in physician workforce planning and recruitment across Covenant Health. Working closely with medical and…
Added 2 hours ago
CH
Unit Manager
Covenant Health Canada
AB · Edmonton, AB
- Full-time
…meaningful difference. We are seeking an engaging and collaborative Unit Manager, Pharmacy Services to lead and support pharmacy services here at the Misericordia Community Hospital and…
Added 2 hours ago
CH
Secretary I
Covenant Health Canada
AB · Edmonton, AB
- Full-time
Reporting to the Manager, Medication Management, the Secretary I provides administrative and clerical support to the Medication Management Safety Team (MMST), Patient & Resident Experience…
Added 2 hours ago
CH
Lead
Covenant Health Canada
AB · Edmonton, AB
- Full-time
Reporting to the Manager of Strategic Analytics, the Connect Care Reporting Lead supports a wide variety of organizational stakeholders with in-system (Connect Care) reporting. This role is…
Added 2 hours ago
Food & Beverage Supervisor - Winter 2026/27
Sunshine Village Corporation
Banff, AB
Able and willing to work in all areas of the unit.
Added 2 hours ago
RM
Manager
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Full-time
The Unit Manager reports to the Director of Medicine, ICU, Respiratory and Post Acute Care. They promote, facilitate, and manage the unit environment in such a way that patients receive…
Added 2 hours ago
J
CLSU Manager (Commercial Support) - Insurance
JobsMedia.io
Toronto, ON
- Full-time
We’re looking for a CLSU (Commercial Lines Support Unit) Manager in Toronto. This is a "people-first" leadership role responsible for driving operational excellence across the support unit.
Added 3 hours ago
AH
Assistant Head Nurse
Alberta Health Services
Blairmore, AB
- Temporary
Crowsnest Pass is in a rural setting who reports to the Manager of the Crowsnest Pass Continuing Care, the Continuing Care team lead position is responsible and accountable for front-line…
Added 3 hours ago
NH
REGISTERED NURSE (RN), LONG-TERM CARE
Northern Health - BC
Smithers, BC
- Full-time
…priorities of Northern Health, and under the general supervision of Manager or designate, the Registered Nurse practices in accordance with the standards of professional practice and code…
Added 3 hours ago
NH
REGISTERED NURSE (RN), CLINICAL MENTOR, HIGH ACUITY UNIT
Northern Health - BC
Dawson Creek, BC
- Full-time
…priorities of Northern Health, and under the general supervision of Manager or designate, the Clinical Mentor role functions as an experienced clinical mentor, resource, and champion in the…
Added 4 hours ago
AH
Social Worker II - Psychosocial Oncology
Alberta Health Services
AB · Greater Edmonton Metropolitan Area
- Full-time
…locations for outpatient/inpatient coverage. Reporting to the Manager, SW is an integral member of the Psychosocial Oncology team, providing specialized support to cancer patients and their…
Added 4 hours ago
AH
Manager
Alberta Health Services
AB · Greater Edmonton Metropolitan Area
- Full-time
Transition Company: Emergency Health Services Classification: Manager Union: Exempt Unit and Program: Emergency Health Services Operations Primary Location: EMS Edmonton Zone Location…
Added 4 hours ago
AH
Registered Nurse
Alberta Health Services
AB · Greater Edmonton Metropolitan Area
- Part-time
…care. As an Emergency Department RN, you will report to the ED Manager in a fast-paced environment that will challenge the ability to balance varying patient acuity levels and priorities.…
Added 4 hours ago
AH
Therapy Assistant
Alberta Health Services
AB · Greater Edmonton Metropolitan Area
- Part-time
…and performs other support duties as required. Reports to the Manager of the Occupational Therapy…
Added 4 hours ago
AH
Respiratory Therapist I
Alberta Health Services
AB · Greater Edmonton Metropolitan Area
- Part-time
Reporting to the Manager of ER, Respiratory Therapist I performs a care to patients in a fast-paced, high stress environment. The Respiratory Therapist I will provide respiratory care to…
Added 4 hours ago
AH
Administrative Support IV
Alberta Health Services
AB · Greater Edmonton Metropolitan Area
- Temporary
Under the supervision of the Unit Manager and in collaboration with the Zone Hand and Wrist Assessment Therapist, The Admin Support IV manages complex referrals within Connect Care,…
Added 4 hours ago
AH
Electrician
Alberta Health Services
Edmonton, AB
- Full-time
Reporting to the Manager and Lead Hand, Facilities Maintenance & Engineering, the Electrician uses precedent and judgment in determining work methods in accordance with accepted codes,…
Added 4 hours ago
AH
Unit Clerk
Alberta Health Services
Olds, AB
- Part-time
…Communicating effectively with the team and Charge Nurse and Unit Manager. Answering phones and taking messages in a calm professional manner. Organizing transport and diagnostic tests for…
Added 4 hours ago
AH
Dietitian I
Alberta Health Services
Red Deer, AB
- Part-time
…clients. This position will report to the Nutrition Services manager and will work collaboratively within the clinic policies and processes. The bariatric clinic provides support to clients…

Alberta Health Services

Administrative Support IV

AB, Canada
Greater Edmonton Metropolitan Area, Canada

Temporary

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Job details

Job type: Temporary
Apply by: Nov 30, 2026
Experience: Minimum of 1 year of unit clerk or referral processing experience is required, ideally within surgical specialties.
Posting language: English
Posted: Oct 31, 2026

Original job description

Your Opportunity:

Under the supervision of the Unit Manager and in collaboration with the Zone Hand and Wrist Assessment Therapist, The Admin Support IV manages complex referrals within Connect Care, supporting patients throughout their journey from referral intake and triage to surgical waitlist placement. The Admin Support IV is responsible for receiving, reviewing, and processing referrals; maintaining referral work queues; coordinating screening clinics and appointments. The position performs advanced clerical, scheduling, data entry, and tracking functions to support timely patient access to Hand and Wrist services. The Admin Support IV communicates appointment details, instructions, and waitlist information to patients in a professional and compassionate manner and manages sensitive conversations with individuals experiencing pain, anxiety, or frustration. The Admin IV acts as a liaison between patients, referring providers, Primary Care Networks (PCNs), surgeons' offices, and interdisciplinary teams to support continuity of care. Responsibilities also include maintaining accurate records in Connect Care and referral databases, monitoring referral status and waitlists, preparing statistical reports, and supporting operational and quality improvement initiatives. This position is zone based with responsibilities within the associated zone leadership.

Description:

As an Administrative Support IV, you will require advanced administrative or specialized skills and knowledge to support complex procedures, practices and initiatives within a department or program.

Classification: Administrative Support IV Union: AUPE GSS Unit and Program: Hand and Wrist Assessment Clinic Primary Location: Royal Alexandra Hospital Location Details: As Per Location Multi-Site: Not Applicable FTE: 1.00 Posting End Date: 06-NOV-2026 Temporary Employee Class: Temp F/T Benefits Date Available: 16-NOV-2026 Temporary End Date: 31-MAY-2027 Hours per Shift: 7.75 Length of Shift in weeks: 4 Shifts per cycle: 20 Shift Pattern: Days, Evenings, Weekends Days Off: As Per Rotation Minimum Salary: $28.49 Maximum Salary: $34.62 Vehicle Requirement: Not Applicable

Required Qualifications:

Some post-secondary education.

Additional Required Qualifications:

Minimum of 1 year of unit clerk or referral processing experience is required, ideally within surgical specialties. Demonstrated competency in Office software including Outlook, Excel, Word, and PowerPoint. Strong skills in communication (written and oral), time management and problem solving. Must type at least 50 w.p.m. Accuracy and attention to detail essential. (Skills assessment may be required as part of the hiring process for qualified candidates.)

Preferred Qualifications:

Working knowledge of Alberta Health Services systems and processes including Netcare/ and Connect Care Referral Work queues. Understanding path to care referral management timestamps.

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More about this job

Responsibilities

Manage complex referrals from intake and triage through appointment coordination and surgical waitlist placement, maintaining accurate records and monitoring referral status. Communicate with patients and coordinate with providers, clinics, surgeons, and interdisciplinary teams while supporting reporting and quality improvement initiatives.

Requirements

Some post-secondary education and at least one year of unit clerk or referral processing experience are required, preferably in surgical specialties. Candidates must demonstrate proficiency with Microsoft Office, strong communication, time management, and problem-solving skills, accurate attention to detail, and a typing speed of at least 50 words per minute.

Skills

Referral Processing
Referral Triage
Appointment Scheduling
Patient Communication
Waitlist Management
Connect Care
Netcare
Microsoft Outlook
Microsoft Excel
Microsoft Word
Microsoft PowerPoint
Data Entry
Recordkeeping
Statistical Reporting
Time Management
Problem Solving

Visa sponsorship

Not detected in the job text

Keywords

Administrative Support
Hand and Wrist Assessment Clinic
Referral Intake
Referral Triage
Referral Work Queues
Surgical Waitlist
Patient Access
Unit Clerk
Referral Processing
Connect Care
Netcare
Primary Care Networks
Appointment Coordination
Screening Clinics
Patient Records
Referral Databases
Statistical Reports
Quality Improvement
Microsoft Outlook
Microsoft Excel
Microsoft Word
Microsoft PowerPoint
Typing
Patient Communication
Surgical Specialties

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