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Alberta Health Services

Administrative Support IV

Calgary, AB, Canada
Greater Calgary Metropolitan Area, Canada

Classification: Administrative Support IV Union: AUPE GSS Unit and Program: ACH Dental Clinic Primary Location: Alberta Children's Hospital Location Details: As Per Location Multi-Site: Not Applicable FTE: 0.00 Posting End Date: 16-NOV-2026 Employee Class: Casual/Relief Date Available: 30-NOV-2026 Hours per Shift: 7.75 Length of Shift in weeks: Varies Shifts per cycle: Varies Shift Pattern: Days, Evenings, Nights, Weekends, On Call Days Off: As Per Rotation Minimum Salary: $28.49 Maximum Salary: $34.62 Vehicle Requirement: Not Applicable · Part-time

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Job details

Pay: Classification: Administrative Support IV Union: AUPE GSS Unit and Program: ACH Dental Clinic Primary Location: Alberta Children's Hospital Location Details: As Per Location Multi-Site: Not Applicable FTE: 0.00 Posting End Date: 16-NOV-2026 Employee Class: Casual/Relief Date Available: 30-NOV-2026 Hours per Shift: 7.75 Length of Shift in weeks: Varies Shifts per cycle: Varies Shift Pattern: Days, Evenings, Nights, Weekends, On Call Days Off: As Per Rotation Minimum Salary: $28.49 Maximum Salary: $34.62 Vehicle Requirement: Not Applicable
Job type: Part-time
Apply by: Dec 7, 2026
Experience: 1 year experience providing administrative support in an outpatient healthcare setting.
Posting language: English
Posted: Nov 7, 2026

Original job description

Your Opportunity:

Join our Administrative Support team in the Ambulatory Outpatient Clinics! The Alberta Children’s Hospital (ACH) is seeking a casual Administrative Support IV supporting the Dental Clinic. ACH is a bright modern, family centered facility that is a cornerstone for quality care and research for the children of Calgary and southern Alberta. The Dental Clinic at ACH provides comprehensive pediatric dental care to children with medical complexities within the city of Calgary and surrounding areas. The ACH dental clinic sees on average 3000 children each year, who would otherwise likely not be able to receive good dental care. As the Admin Support IV you will be self-directed and have strong communication, professionalism, and customer service skills. You must demonstrate an enhanced ability to work effectively and collaboratively as part of a multi-disciplinary team. This position supplies administrative assistance to the staff and clients of the Dental Clinic through chart and appointment management, interdisciplinary communication and financial services such as insurance submissions and accounts receivables.

Description:

As an Administrative Support IV, you will require advanced administrative or specialized skills and knowledge to support complex procedures, practices and initiatives within a department or program.

Classification: Administrative Support IV Union: AUPE GSS Unit and Program: ACH Dental Clinic Primary Location: Alberta Children's Hospital Location Details: As Per Location Multi-Site: Not Applicable FTE: 0.00 Posting End Date: 16-NOV-2026 Employee Class: Casual/Relief Date Available: 30-NOV-2026 Hours per Shift: 7.75 Length of Shift in weeks: Varies Shifts per cycle: Varies Shift Pattern: Days, Evenings, Nights, Weekends, On Call Days Off: As Per Rotation Minimum Salary: $28.49 Maximum Salary: $34.62 Vehicle Requirement: Not Applicable

Required Qualifications:

Some post-secondary education.

Additional Required Qualifications:

1 year experience providing administrative support in an outpatient healthcare setting. Experience with booking appointments, chart management, understanding of clinic workflow/processes, telephone etiquette and skills. Experience using an electronic booking/scheduling system.

Preferred Qualifications:

Post-Secondary Education in Dental Business Administration 3 years’ experience providing administrative support in an outpatient healthcare clinic setting. 2 years dental administrative experience in a multi-practitioner environment Experience working with children in an educational/healthcare, childcare or related setting. Experience in Insurance/Third Party billing and accounts receivable

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More about this job

Responsibilities

Provide administrative support to the Dental Clinic staff and clients, including managing patient charts and appointments and coordinating communication across disciplines. Support financial services such as insurance submissions and accounts receivable.

Requirements

Requires some post-secondary education and at least one year of administrative support experience in an outpatient healthcare setting, including appointment booking, chart management, clinic workflows, telephone skills, and electronic scheduling. Preferred qualifications include dental business administration education, additional outpatient or dental clinic experience, experience working with children, and insurance billing or accounts receivable experience.

Skills

Administrative Support
Appointment Booking
Chart Management
Clinic Workflow Coordination
Telephone Etiquette
Electronic Scheduling Systems
Interdisciplinary Communication
Customer Service
Insurance Submissions
Third-Party Billing
Accounts Receivable
Team Collaboration
Dental Administration
Professionalism

Visa sponsorship

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Keywords

Administrative Support
Ambulatory Outpatient Clinics
Pediatric Dentistry
Dental Clinic
Appointment Management
Chart Management
Clinic Workflow
Electronic Booking System
Scheduling
Interdisciplinary Communication
Insurance Submissions
Third-Party Billing
Accounts Receivable
Customer Service
Telephone Etiquette
Multidisciplinary Team
Dental Business Administration
Outpatient Healthcare

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