At a glance
Automatically prepared from the listing. Check the original description for the full requirements.
Jump to the original descriptionResponsibilities
The Scheduler provides vital administrative support by managing complex staff scheduling tasks using WFM software to ensure essential patient care. Key duties include filling shifts, entering payroll data, and providing statistical reports while maintaining relationships with interdisciplinary clients.
Requirements
Candidates must have some post-secondary education in business administration or a related field and proficiency in Microsoft Office. Experience with scheduling software, payroll, and working in a unionized healthcare environment is preferred.
Working hours
40 hours per week
Skills
- Staff Scheduling
- Payroll Processing
- Workforce Management (WFM)
- Microsoft Outlook
- Microsoft Word
- Microsoft Excel
- Customer Service
- Interpersonal Communication
- Data Entry
- Timekeeping
- Statistical Reporting
- Conflict Resolution
Visa sponsorship
Not detected in the job text
Categories
- Administrative
- Healthcare
- Customer Service & Support
- Human Resources
Keywords
- Administrative Support
- Scheduling Service Centre
- Workforce Management
- WFM
- Kronos
- ESP
- ASC
- Payroll
- Timekeeping
- Healthcare
- Unionized Environment
- AUPE GSS
- Patient Care
- Microsoft Office
- Staffing Needs
- Collective Agreement
Original job description
Your Opportunity:
You’re flexible, detail-oriented, tech-savvy and people-savvy. You know your way around basic office software and have experience with core administrative functions like payroll and scheduling. As an Administrative Support IV - Scheduler, you will provide vital support to multiple programs scheduled by the SSC. The Scheduler will use Workforce Management (WFM) scheduling application program and work within established Scheduling Shared Services processes to complete complex and often urgent staff scheduling tasks within short timelines. Attention to detail is crucial. You will need to adapt to frequent interruptions and shifting priorities as you ensure that employees are scheduled appropriately, and employee pay data is captured in accordance with policies, procedures, and collective agreement provisions. Your technical and interpersonal communication skills enable you to provide outstanding customer service to valued clients and help with training and orientation of new staff. As the successful Scheduler your key responsibilities will include filling pre-booked and immediate shifts that result from staff vacation, leave of absence, illness and education leave, anticipating staffing needs and informing managers of shifts that require further attention, entering data for payroll, providing scheduling reports, detailing records and compiling/providing statistical information. Your people skills will be key in developing trusted relationships, effective interdisciplinary communication with clients and prioritizing with a patient-focused mindset. Schedulers work at the Scheduling Service Centre between 0515 to 2345 with set rotations within those hours. In this role, you will make a difference as you ensure we have the people in place to provide essential patient care.
Description:
As an Administrative Support IV, you will require advanced administrative or specialized skills and knowledge to support complex procedures, practices and initiatives within a department or program.
Transition Company: Health Shared Services Classification: Administrative Support IV Union: AUPE GSS Unit and Program: Scheduling Shared Services Primary Location: Chinook Regional Hospital Location Details: As Per Location Multi-Site: Multisite FTE: 0.50 Posting End Date: 16-SEP-2026 Employee Class: Regular Part Time Date Available: 05-OCT-2026 Hours per Shift: 9 Length of Shift in weeks: 10 Shifts per cycle: 21 Shift Pattern: Days, Evenings, Weekends Days Off: As Per Rotation Minimum Salary: $28.49 Maximum Salary: $34.62 Vehicle Requirement: Not Applicable
Required Qualifications:
Some post-secondary education.
Additional Required Qualifications:
Completion of some post-secondary education (e.g. course(s) in office of business administration, medical office assistant) or other related fields. Knowledge and operation of Microsoft Outlook, Word and Excel.
Preferred Qualifications:
Current experience working in a centralized Scheduling Service Center. Timekeeping/payroll experience. Call Center experience. Experience working in a unionized, health care and/or 24/7 environment. Experience with scheduling software (Kronos, ESP, WFM, ASC).
