Original job description
Your Opportunity:
Reporting to the Director Physician Agreements and Payments, Health Shared Services (HSS), this position completes a range of administrative duties to support the management of physician contracts, agreements, payments and related invoices. Tasks support the crafting of various physician contracts and agreements (using predetermined templates and distributing through DocuSign), reflecting those agreements and subsequent invoices in a complex payment database; and saving those documents in a physician filing system (OnBase) using standardized nomenclature. Within those tasks, key responsibilities include data entry; communicating in a timely manner with team members, physicians, and our customers in multiple Health Service Delivery Organizations. The successful incumbent will be very comfortable using advanced computer systems and technology and have the ability to anticipate stakeholder needs to provide proactive support. They will also be comfortable gaining and retaining knowledge on policies and procedures for HSS-Medical Affairs as well as the various stakeholders supported. They must be self-directed when attempting to troubleshoot payment and contract issues while still focusing on the details of multiple competing priorities and activities. The individual must be very comfortable communicating clearly, quickly and regularly with stakeholders and team members. HSS-Medical Affairs offers a team-based approach to managing its work and currently operates within a hybrid-working environment, so, candidates must be comfortable working virtually and on-site with colleagues on complicated tasks with tight timelines. Workflows may include some lifting and movement of heavier items (file boxes) to support a contract archiving project.
Description:
As an Administrative Support V, you will require advanced administrative or specialized skills and knowledge to support complex procedures, practices and initiatives within a department or program.
Transition Company: Health Shared Services Classification: Administrative Support V Union: AUPE GSS Unit and Program: Physician Agreements and Payments Primary Location: Seventh Street Plaza Location Details: Eligible to work hybrid (on/off site) within Alberta Multi-Site: Not Applicable FTE: 1.00 Posting End Date: 07-OCT-2026 Employee Class: Regular Full Time Date Available: 19-OCT-2026 Hours per Shift: 7.75 Length of Shift in weeks: 2 Shifts per cycle: 10 Shift Pattern: Days Days Off: Saturday/Sunday Minimum Salary: $31.09 Maximum Salary: $37.81 Vehicle Requirement: Not Applicable
Required Qualifications:
Completion of post-secondary education (e.g. certificate in office or business administration).
Additional Required Qualifications:
A diploma in health services administration, business, arts or sciences, or other significant, comparable preparation. Demonstrated high levels of skill using MS Excel and comfort with MS ACCESS. Proficiency in other programs like Word, Project, PowerPoint, Visio, and Adobe Acrobat is required. Demonstrated comfort navigating through file management systems such as SharePoint, Shared Drives and MS Teams. Applicants will be required to complete a timed MS Excel skill test that will constitute substantive weighting in interview scoring. To ensure your skills and qualifications are considered, please attach a resume and cover letter with your application.
Preferred Qualifications:
The preferred candidate will have knowledge of different physician payment models in Alberta. Candidates should have customer service experience including the ability to communicate clearly, quickly and regularly with stakeholders; strong organization skills to coordinate the processing of documents and payments on a virtual platform. Comfort creating database generated reports to support financial analysis by our customers would be an asset.
More about this job
Responsibilities
Prepare physician contracts and agreements using templates, coordinate their distribution through DocuSign, and record agreements and invoices in a payment database. Maintain standardized electronic and archived records, support payment and contract issue resolution, and communicate with physicians, customers, and team members.
Requirements
Requires post-secondary education, such as an office or business administration certificate, and a diploma or comparable preparation in health services administration, business, arts, or sciences. Applicants must demonstrate strong Excel skills, comfort with Access, proficiency in other listed office and document tools, and familiarity with file management systems; knowledge of Alberta physician payment models and customer service experience are preferred.
Skills
- Advanced Microsoft Excel
- Microsoft Access
- Microsoft Word
- Microsoft Project
- Microsoft PowerPoint
- Microsoft Visio
- Adobe Acrobat
- SharePoint
- Microsoft Teams
- Data Entry
- Database Reporting
- Document Management
- Contract Administration
- Payment Processing
- Stakeholder Communication
- Organization
Visa sponsorship
Not detected in the job text
Categories
- Administrative
- Healthcare
- Finance & Accounting
- Customer Service & Support
- Data & Analytics
Keywords
- Physician Agreements
- Physician Payments
- Contract Administration
- Invoice Processing
- Payment Database
- Data Entry
- Microsoft Excel
- Microsoft Access
- Microsoft Word
- Microsoft Project
- Microsoft PowerPoint
- Microsoft Visio
- Adobe Acrobat
- DocuSign
- OnBase
- SharePoint
- Microsoft Teams
- Shared Drives
- Document Management
- Database-Generated Reports
- Financial Analysis
- Alberta Physician Payment Models
- Customer Service
- Stakeholder Communication
- Policy and Procedure Knowledge
- Troubleshooting
- Records Archiving
