Original job description
Your Opportunity:
The Administrative Support V is an advanced position providing direct support to the Manager of Site Operations which oversees a diverse portfolio which includes the Site Integrated Operations Centre (SIOC), Central Portering, the Joint Workplace Health and Safety Committee and Medical Photography. In this position, you will have the opportunity to work in collaboration not only with the Portfolio but also with leaders within the hospitals. Alberta Health services (AHS) offers a challenging work environment that provides opportunities for personal achievement and career growth. AHS also supports on-going professional development through funding and internal and external educational opportunities. Working with minimal guidance/direction the Administrative Support V utilizes substantial skills to perform a range of specialized activities, as well as make projections on what support would be beneficial to the portfolio. The incumbent works with a strong understanding of the complex needs and priorities of the office. The role includes operational support, office management, information management, human resource support, financial support as well as other duties as required. The Administrative Support V must be able to use their judgement in interpreting requests and determining requirements to meet project/task timelines. Additionally, the Administrative Support V uses discretion to address escalated issues or problems where there may not be established processes or guidelines. It is expected that the incumbent interacts in a professional manner with all levels within the organization.
Description:
As an Administrative Support V, you will require advanced administrative or specialized skills and knowledge to support complex procedures, practices and initiatives within a department or program.
Classification: Administrative Support V Union: AUPE GSS Unit and Program: Site Operations Primary Location: U of A Hospital Location Details: As Per Location Multi-Site: Not Applicable FTE: 1.00 Posting End Date: 14-OCT-2026 Employee Class: Regular Full Time Date Available: 26-OCT-2026 Hours per Shift: 7.75 Length of Shift in weeks: 2 Shifts per cycle: 10 Shift Pattern: Days Days Off: Saturday/Sunday Minimum Salary: $31.09 Maximum Salary: $37.81 Vehicle Requirement: Not Applicable
Required Qualifications:
Completion of post-secondary education (e.g. certificate in office or business administration).
Additional Required Qualifications:
Minimum five (5) years’ progressive experience in an administrative role providing direct support to operational leaders. Advanced computer skills demonstrating proficiency in the use of personal computers. Advanced knowledge of Microsoft Office (Word, PowerPoint, Excel) including the ability to develop templates and databases. Advanced knowledge of Outlook (email and calendar). Advanced skills working with and setting up SharePoint sites. Advanced skills working in MS Teams. Ability to set-up and maintain filing systems including electronic filing system. Skilled in the recording of minutes and demonstrated ability to professionally summarize data for distribution. Experience in supporting staff recruitment processes, scheduling & payroll for teams Excellent written and verbal communication skills. Demonstrating exceptional collaborative abilities. Ability to exercise judgment, professionalism, diplomacy and discretion when dealing with sensitive and confidential issues. Demonstrated ability to work effectively within a team environment. Ability to problem-solve independently, anticipate needs and take initiative.
Preferred Qualifications:
Working knowledge of Collective Agreements as they apply to staff scheduling processes and payroll. Experience working in ePeople (including RMS), Markview, Oracle, and eFacilities. Experience supporting operations in a health care setting preferred. Proficiency in inforWFM (scheduling and payroll).
More about this job
Responsibilities
Provide advanced administrative and operational support to the Manager of Site Operations and the portfolio, including office, information, human resources, and financial support. Manage complex requests and timelines, anticipate support needs, and use judgment and discretion to resolve escalated issues and handle confidential matters.
Requirements
Requires post-secondary education, such as a certificate in office or business administration, and at least five years of progressive administrative experience directly supporting operational leaders. Candidates must have advanced Microsoft Office, Outlook, SharePoint, and Teams skills, along with experience in recruitment support, scheduling, payroll, records management, minute-taking, communication, and independent problem-solving.
Skills
- Advanced Administrative Support
- Office Management
- Microsoft Office
- Microsoft Outlook
- SharePoint
- Microsoft Teams
- Template and Database Development
- Electronic Filing Systems
- Meeting Minutes and Data Summarization
- Recruitment Support
- Staff Scheduling
- Payroll Support
- Written and Verbal Communication
- Judgment and Discretion
- Problem-Solving
- Collaboration
Benefits
- Professional Development Funding
- Educational Opportunities
Visa sponsorship
Not detected in the job text
Categories
- Administrative
- Healthcare
- Human Resources
- Management & Leadership
- Finance & Accounting
Keywords
- Administrative Support
- Site Operations
- Office Management
- Operational Support
- Information Management
- Human Resources Support
- Financial Support
- Microsoft Office
- Microsoft Word
- Microsoft PowerPoint
- Microsoft Excel
- Microsoft Outlook
- SharePoint
- Microsoft Teams
- Electronic Filing
- Database Development
- Meeting Minutes
- Recruitment
- Staff Scheduling
- Payroll
- Collective Agreements
- ePeople
- RMS
- Markview
- Oracle
- eFacilities
- InforWFM
- Healthcare Operations
