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Added 1 min ago
P
Territory Account Manager – Timmins & Surrounding Area
PetroNor
Timmins, ON
- $75,000 to $115,000 CAD / year
- Full-time
Collaborate with logistics, customer service and billing to deliver on every promise
Added 1 min ago
MH
Pharmacy Manager
Mint Health + Drugs
Port Alberni, BC
- Full-time
As we continue to grow, we are looking for a Pharmacy Manager to join our team and help us deliver the Mint experience - thoughtful service, strong collaboration, and care that puts people…
Added 1 min ago
YO
General Manager, Pre-Kindergarten
YMCA of Newfoundland and Labrador
St. John's, NL
- Full-time
Strong communication and customer service experience.
Added 13 mins ago
FG
Parts Shipper/Receiver - FFUN Motorsports Portage
FFUN Group
Portage la Prairie, MB
- Full-time
Get orders ready. Pick, pack, and prepare parts and accessories for customers, service technicians, and outgoing shipments.
Added 13 mins ago
OA
Apprentice Technician- OpenRoad Toyota Abbotsford
OpenRoad Auto Group
Abbotsford, BC
- Full-time
Comprehensive extended health and dental plan (applicable for full-time positions only)
Added 13 mins ago
DO
Programming and Outreach Coordinator
Dufferin Oaks LTC
Mulmur, ON
- Full-time
The County of Dufferin strives to provide exceptional customer service to all its residents and visitors. To effectively do so, all positions at the County of Dufferin require a commitment…
Added 13 mins ago
T
Senior Manager Systems Engineering
Thales
Ottawa, ON
- Full-time
A minimum of 5 year of experience in the last 10 years as a Systems Engineering Manager for a Capital or In-Service Support contractExpertise in at least one SysEng tool
Added 13 mins ago
T
Associate Senior Manager, Commercial Services
TD
Oshawa, ON
- Full-time
…alignment with credit and operational risk policies. The Senior Manager, Commercial Services is accountable for the Unit's growth through strong pipeline management and sales coaching,…
Added 13 mins ago
T
Developing Investment Advisor
TD
Kingsville, ON · Windsor, ON
- Full-time
TD Wealth Private Investment Advice (TDW PIA) is one of Canada's premier full-service brokerage firms for clients who want to stay involved in decisions about their portfolios. TDW PIA…
Added 13 mins ago
T
Personal Banker Trainee
TD
Winnipeg, MB
- Full-time
…relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or…
Added 13 mins ago
T
Relationship Manager
TD
Burlington, ON
- Full-time
The Relationship Manager is accountable for delivering a superior customer experience while driving profitable business growth, in line with business strategy. This role is accountable for…
Added 13 mins ago
T
Relationship Manager
TD
Toronto, ON
- Full-time
The Relationship Manager is accountable for delivering a superior customer experience while driving profitable business growth, in line with business strategy. This role is accountable for…
Added 13 mins ago
T
Personal Banker Trainee
TD
Trenton, ON
- Full-time
…relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or…
Added 13 mins ago
T
Bilingual Senior Collector, TD Equipment Finance
TD
Montreal, QC
- Full-time
Continually deliver exceptional customer service at every interaction and execute on plans to continuously improve customer experience
Added 13 mins ago
T
Personal Banking Associate Trainee
TD
Brampton, ON
- Full-time
…relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or…
Added 15 mins ago
C
Manager, Client Advice - Laval
CIBC
Laval, QC
- Full-time
As a member of the Personal Banking Team, you’ll develop and coach a team of client service and financial service professionals, working towards a shared goal – delivering an exceptional…
Added 28 mins ago
CC
Restaurant Manager | Abbotsford
Cactus Club Cafe
Abbotsford, BC
- Full-time
Reliable and motivated with a passion for food, hospitality and customer service
Added 28 mins ago
UI
Account Development Specialist
UAP Inc.
Cobourg, ON
- $56,100 to $70,100 CAD / year
- Full-time
This is a regular full-time position and is located in Cobourg / Port Hope Ontario.
Added 29 mins ago
M
Manager - Administrative Services Only (ASO) Billing
Manulife
Halifax, NS · Toronto, ON · Waterloo, ON · Montreal, QC
- Full-time
The Manager, Administrative Services Only (ASO) Billing leads a team responsible for the financial administration of self-funded employee benefit plans. Under these arrangements, clients…
Added 29 mins ago
IG
GENERAL MGR
Integrated Global Svc
Fort McMurray, AB
- $180,000 to $200,000 USD / year
The General Manager leads, manages, and oversees the sale, delivery, and execution of all IGS products and service offerings within their assigned country or region, and has full P&L…
Added 29 mins ago
Store Manager Guildford Town Centre
EssilorLuxottica Group
Surrey, BC
The Store Manager is an on-the-floor leader, not only performing all store functions, but also acting as a guide and role model for the team. Coaches, develops and inspires the team so that…
Added 29 mins ago
Licensed Assistant Manager-Toronto,ON-Clearly by ForEyes
EssilorLuxottica Group
Toronto, ON
Previous experience in leadership position within retail & customer service industry
Added 29 mins ago
Manager, Product Launch & Master Data
Brewers Retail Inc
Bolton, ON
We are currently searching for a Manager, Product Launch & Master Data, reporting to the Senior Manager, Distribution Planning. This vacancy is a full-time, permanent opportunity. The…
Added 31 mins ago
AC
Audience Services Manager
Aurora Cultural Centre
Aurora, ON
- Full-time
This full-time position requires the successful candidate to be available on a flexible schedule evenings and weekends to support Front of House Team and events as well as office…
Added 32 mins ago
Manager Financial Risk | Great West
The Canada Life Assurance Company
Winnipeg, MB · London, ON · Toronto, ON
We’re committed to supporting our employees through every stage of their career. Here’s what you can expect as a full-time or part-time permanent team member:

Alberta Health Services

Administrative Support V

AB, Canada
Edmonton, AB, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Nov 7, 2026
Posting language: English
Posted: Oct 8, 2026

Original job description

Your Opportunity:

Would you enjoy leading a team in a fast-paced, complex, change-oriented environment that impacts the delivery of front-line healthcare services? Scheduling Shared Services supports day-to-day scheduling tasks for AHS employees and managers. As the Scheduler Team Lead (STL), you will provide expertise in staffing office operations by directing staffing clerks and monitoring workloads in collaboration with the Staffing Service Centre (SSC) Manager. You will support Unit Managers, Charge Nurses, and Relief Team Managers to ensure work plans and schedules are maintained in a Scheduling System Application. Strategic communication and problem-solving will be key in collaborating with managers to resolve high-priority scheduling issues. Your expertise will help anticipate staffing needs and communicate effectively with client groups. Dynamic customer service skills are needed to support clients in using the Scheduling System Application and extracting information from reports and statistics. The STL will act as a mentor, promote a positive work environment, and maintain team cohesion using proven conflict resolution skills. You will also review timecards, analyze admin exception reports, investigate pay errors from a timekeeper perspective, and make necessary corrections for accurate pay. STL’s will support SSC hours: 0530 to 2330.

Description:

As an Administrative Support V, you will require advanced administrative or specialized skills and knowledge to support complex procedures, practices and initiatives within a department or program.

Transition Company: Health Shared Services Classification: Administrative Support V Union: AUPE GSS Unit and Program: Provincial Scheduling Shared Services Primary Location: Alberta Hospital Edmonton Location Details: As Per Location Multi-Site: Not Applicable FTE: 1.00 Posting End Date: 15-OCT-2026 Employee Class: Regular Full Time Date Available: 26-OCT-2026 Hours per Shift: 7.75 Length of Shift in weeks: 6 Shifts per cycle: 30 Shift Pattern: Days Days Off: As Per Rotation Minimum Salary: $31.09 Maximum Salary: $37.81 Vehicle Requirement: Not Applicable

Required Qualifications:

Completion of post-secondary education (e.g. certificate in office or business administration).

Additional Required Qualifications:

Completion of post-secondary education (e.g. certificate in office or business administration) Minimum of 2 years of customer service experience. Minimum 2 years of staffing services experience (scheduling, timekeeping and payroll). Demonstrated leadership experience. Ability to participate and complete 3-week STL Training course as required Ability to participate and complete additional training as required. Knowledge and operation of Microsoft Outlook, Word, and Excel

Preferred Qualifications:

Experience with a Scheduling System Application. Current experience working in an AHS Centralized Staffing Service Centre Timekeeping and payroll processing experience with Scheduling System Applications Call Centre experience. Demonstrated coaching and mentoring experience. Experience working in a unionized, health care and 24/7 environment. Knowledge of applicable collective agreements.

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More about this job

Responsibilities

Lead staffing clerks and coordinate scheduling operations, monitoring workloads and supporting managers with work plans, schedules, and high-priority staffing issues. Support clients with scheduling systems and reports, mentor the team, and review timecards and exception reports to investigate and correct pay errors.

Requirements

Requires post-secondary education such as a certificate in office or business administration, at least two years of customer service experience, at least two years of staffing services experience, and demonstrated leadership experience. Candidates must be able to complete required training and use Microsoft Outlook, Word, and Excel; scheduling-system, payroll, call-centre, healthcare, unionized-environment, and mentoring experience are preferred.

Skills

Staff Scheduling
Timekeeping
Payroll Processing
Team Leadership
Customer Service
Workload Management
Problem-Solving
Conflict Resolution
Coaching and Mentoring
Microsoft Outlook
Microsoft Word
Microsoft Excel
Scheduling System Applications
Report Analysis
Collective Agreement Knowledge

Visa sponsorship

Not detected in the job text

Keywords

Administrative Support
Staffing Services
Staff Scheduling
Timekeeping
Payroll
Scheduling System Application
Staffing Service Centre
Workload Monitoring
Work Plans
Timecards
Pay Error Investigation
Customer Service
Leadership
Coaching
Mentoring
Conflict Resolution
Problem-Solving
Microsoft Outlook
Microsoft Word
Microsoft Excel
Collective Agreements
Healthcare
Unionized Environment
Call Centre
24/7 Operations

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