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Added 7 mins ago
G
Client Solutions Manager
Gallagher
Calgary, AB
- Temporary
We are seeking a highly motivated Commercial Lines Account Manager with a minimum of 3 years of experience and demonstrated expertise in Construction and Contractor risks to support a…
Added 7 mins ago
FH
Business Support Assistant
Fraser Health
Surrey, BC
- Full-time
We are currently seeking motivated and enthusiastic individuals to join our Talent Acquisition & Onboarding (TAO) team as a Business Support Assistant in a relief/temporary capacity.
Added 7 mins ago
K
Senior Manager, Turnaround & Restructuring
KPMG
Vancouver, BC
- Full-time
We are seeking a strong professional at the Senior Manager or Manager level to join our Vancouver team.
Added 7 mins ago
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(CAN) Asset Protection Associate
Walmart
Toronto, ON
- Part-time
…investigations, escalates information to the Market Loss Prevention Manager in accordance with Company guidelines. Conducts or supports investigations related to internal theft, external…
Added 7 mins ago
GG
Strategic A&E Consultant Manager – Canada
Gallagher Group
Canada
- Full-time
As Strategic A&E Consultant Manager, you'll strengthen Gallagher Security's position within the Canadian architecture, engineering, and security consultant community. Given the bilingual…
Added 7 mins ago
Recruiter
Speer Technologies Inc
Toronto, ON
We’re looking for someone excited to jump in and contribute as the business evolves. You’ll need to stay organized, adapt to shifting priorities, and keep multiple searches moving. You’ll…
Added 21 mins ago
RJ
Senior Manager, Marketing Intelligence and Effectiveness
Raymond James Ltd.
Toronto, ON
- Full-time
We are seeking a dynamic individual with an entrepreneurial mindset to join our marketing team as the Senior Manager, Marketing Intelligence Insights and Analytics. You will play a leading…
Added 21 mins ago
C
Manager, AI Platforms (Permanent)
CoreFactor
Toronto, ON
- Full-time
CoreFactor is searching for a Manager, AI Platforms on a permanent/full-time basis for a client in the GTA.
Added 21 mins ago
AE
Senior Manager, Asset Management & Engineering
ATCO EnPower
Calgary, AB
- Full-time
ATCO EnPower’s Midstream business owns, operates and develops energy infrastructure that supports the safe, reliable and efficient movement, processing, storage and delivery of energy…
Added 21 mins ago
D
Gérant de territoire / Ventes techniques et service sur le terrain.
Diversey
Quebec, QC
- Full-time
The Territory Manager / Technical Sales & Field Service will be responsible for providing service and developing sales in Quebec City and surrounding areas (West of Quebec City,…
Added 21 mins ago
SQ
District Manager
Sunlife Québec
Quebec, QC
- Full-time
The primary purpose of the District Manager (DM) is to lead the growth and productivity of the District. This is done by recruiting top talent, coaching and developing advisors and the…
Added 21 mins ago
MO
Inventory Control Coordinator, Monday-Friday, 4pm-12am
Martin-Brower of Canada Co.
Brampton, ON
- $55,000 to $65,000 CAD / year
- Full-time
Physically review all on-hold product to verify accuracy, identify and address issues to the Warehouse Manager and to Corporate Office
Added 21 mins ago
SQ
District Manager
Sunlife Québec
Levis, QC
- Full-time
The primary purpose of the District Manager (DM) is to lead the growth and productivity of the District. This is done by recruiting top talent, coaching and developing advisors and the…
Added 21 mins ago
H
Global Mining Practice Business Development Leader
HDR
Kingston, ON
- Full-time
…into sustained growth? HDR is seeking a Global Mining Practice Business Development Leader to lead client engagement, strategic account development, major pursuits and market growth across…
Added 21 mins ago
MC
SEO Strategist (Search & AI Visibility)
McCANN Canada
Toronto, ON
- Full-time
Translate research and analysis into clear roadmaps, actionable recommendations, prioritized implementation plans, and measurable business outcomes.
Added 21 mins ago
OM
Account Manager, Social
Omnicom Media
Toronto, ON
- Full-time
As an Account Manager, Paid Social Activation, you will lead campaign execution and performance across key platforms including Meta, TikTok, Snapchat, LinkedIn, Reddit, and Pinterest,…
Added 21 mins ago
TH
Product Manager
TopHat HR
Toronto, ON · Greater Toronto Area, Canada
- $85,000 to $95,000 CAD / year
- Full-time
They are building the product from the ground up and looking for a Product Manager to help take it from vision through launch and scale.
Added 21 mins ago
R&
Senior Delivery Manager
Robots & Pencils
Canada
- Full-time
Robots & Pencils is an applied AI engineering firm building the next frontier of business architecture. We design and ship AI co-workers that integrate into enterprise operations and…
Added 21 mins ago
AL
Sales Associate, Eastern Prairies
ADAMA Ltd.
Calgary, AB · Greater Calgary Metropolitan Area
- Full-time
…embedded within the western sales regions focused on building business relationships with external and internal stakeholders to optimize opportunities with the current portfolio and launch…
Added 21 mins ago
LV
ASSISTANT MANAGER-EN
La Vie En Rose
Stratford, QC
- Full-time
Being part of a family-owned business committed to the community
Added 21 mins ago
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Senior Manager, Customer Success Operations
Ryan
Toronto, ON
- Full-time
The Senior Manager, Customer Success Operations is responsible for building, managing, and continuously improving the systems, data, reporting, processes, and operational discipline that…
Added 21 mins ago
AC
Cook
Aramark Canada
Barrie, ON
- Full-time
Essential functions and responsibilities of the position may vary by Aramark location based on client requirements and business needs.
Added 21 mins ago
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Customer Experience Leader (Contract 18+ Months)
Indigo
London, ON
- $18.6 to $23.25 CAD / hour
- Contract
…success, and bring the Indigo brand to life through meaningful business…
Added 21 mins ago
RS
Customs - Customer Service Associate
Ryder System, Inc.
Woodstock, ON
- Full-time
…supply chain management solutions that enhance the way they do business. Building and maintaining a fleet takes time, resources, and expertise few companies can spare. At Ryder, we have a…
Added 21 mins ago
EC
Maintenance Rep PT
EHN Canada
Lumsden, SK
- $19 to $23 CAD / hour
- Full-time
…systems, and processes to support the achievement of the site's business goals and objectives. The Facilities staff shall also be responsible for keeping buildings in clean and orderly…

Alberta Health Services

Administrative Support V

Red Deer, AB, Canada

Temporary

Apply About employer

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Job details

Job type: Temporary
Apply by: Nov 28, 2026
Posting language: English
Posted: Oct 29, 2026

Original job description

Your Opportunity:

Would you enjoy leading a team in a fast paced, complex, change oriented environment that has an important impact on the delivery of front-line healthcare services? Scheduling Shared Services supports the day-to-day scheduling tasks of employees and managers. As the Scheduler Team Lead (STL) you will provide critical expertise in the daily operations of the staffing office by providing direction to staffing clerks, monitoring workloads and workflows in collaboration with the Scheduling Service Centre (SSC) Manager. You will provide scheduling support for Unit Managers, Charge Nurses and Relief Team Managers to ensure unit work plans and staff schedules/assignments are up to date and maintained through WFM. Leveraging strategic communication and problem-solving skills will be key in the ongoing collaboration with managers to resolve high priority scheduling issues in WFM. Your scheduling expertise will enable the ability to anticipate staffing needs and communicate effectively to your client groups. Dynamic customer service skills will be needed to fluidly support your clients in optimizing the use of WFM and helping to extract information from scheduling reports and related statistics. The STL will act as a mentor for peers and must actively promote and facilitate a positive work environment by fostering a team attitude of acceptance and tolerance. The STL will also be adept at maintaining cohesion by utilizing proven conflict resolution skills both within their team and for internal clients. The successful STL will efficiently assist with reviewing timecards in the WFM, analyze the time admin exception reports, investigate pay errors from a timekeeper perspective and make the necessary corrections for accurate delivery of pay. STL’s will be assigned to support the SSC hours of operation: 0530 to 2330.

Description:

As an Administrative Support V, you will require advanced administrative or specialized skills and knowledge to support complex procedures, practices and initiatives within a department or program.

Transition Company: Health Shared Services Classification: Administrative Support V Union: AUPE GSS Unit and Program: Scheduling Shared Services Primary Location: AHS Michener Bend Location Details: As Per Location Multi-Site: Not Applicable FTE: 1.00 Posting End Date: 04-NOV-2026 Temporary Employee Class: Temporary Full Time Date Available: 14-NOV-2026 Temporary End Date: 31-MAR-2027 Hours per Shift: 9 Length of Shift in weeks: 10 Shifts per cycle: 43 Shift Pattern: Days, Evenings, Weekends Days Off: As Per Rotation Minimum Salary: $31.09 Maximum Salary: $37.81 Vehicle Requirement: Not Applicable

Required Qualifications:

Completion of post-secondary education (e.g. certificate in office or business administration).

Additional Required Qualifications:

Minimum 2 years of customer service experience. Minimum 2 years of staffing services experience (scheduling, timekeeping and payroll). Demonstrated leadership experience. Ability to participate and complete 3-week STL Training course as required. Ability to participate and complete additional training as required. Knowledge and operation of Microsoft Outlook, Word and Excel.

Preferred Qualifications:

Experience with ESP/WFM. Current experience working in a Centralized ESP/WFM Scheduling Service Centre. Timekeeping and payroll processing experience in ESP/WFM. Call Centre experience. Demonstrated coaching and mentoring experience. Experience working in a unionized, health care and 24/7 environment. Knowledge of applicable collective agreements.

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More about this job

Responsibilities

Lead staffing clerks and support daily scheduling operations, including maintaining work plans and staff assignments in WFM and resolving high-priority scheduling issues with managers. Review timecards and exception reports, investigate and correct pay errors, and mentor colleagues while promoting a positive, cohesive work environment.

Requirements

Requires post-secondary education such as a certificate in office or business administration, at least two years of customer service experience, at least two years of staffing services experience, and demonstrated leadership. Candidates must be able to complete STL and additional training and use Microsoft Outlook, Word, and Excel; ESP/WFM, payroll, call centre, healthcare, unionized-environment, and coaching experience are preferred.

Skills

Scheduling
Staffing Services
Timekeeping
Payroll Processing
Leadership
Customer Service
Workforce Management
Microsoft Outlook
Microsoft Word
Microsoft Excel
Problem-Solving
Communication
Coaching and Mentoring
Conflict Resolution
Workload and Workflow Monitoring
Collective Agreement Knowledge

Visa sponsorship

Not detected in the job text

Keywords

Scheduling Shared Services
Staffing Office
Staffing Clerks
Workforce Management
WFM
ESP/WFM
Scheduling Service Centre
Scheduling
Staffing
Timekeeping
Payroll
Timecards
Pay Error Investigation
Unit Work Plans
Staff Schedules
Scheduling Reports
Customer Service
Leadership
Coaching
Mentoring
Conflict Resolution
Microsoft Outlook
Microsoft Word
Microsoft Excel
Collective Agreements
Healthcare
Unionized Environment
24/7 Operations

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