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Added 12 mins ago
PV
District Manager - AB South
Pet Valu
AB · HOME - Alberta
- Full-time
Reporting to the Manager Regional Corporate, the District Manager is responsible for all activities and sales results in the district located in the Calgary/Red Deer and surrounding area as…
Added 12 mins ago
Career Advisor
SAIT
Calgary, AB
SAIT’s Student Services department unlocks learner potential within a vibrant campus culture. Join a team driven by student success, offering holistic services from academic support and…
Added 12 mins ago
CO
Project Facilitator
City of Delta
Vancouver, BC · City Hall, British Columbia
- Full-time
- Temporary
…diverse array of applicants? The City of Delta’s Development Department is looking for an enthusiastic and detail-oriented Project Facilitator to work within the Development Planning…
Added 12 mins ago
T
Personal Banking Associate Trainee
TD
Georgetown, ON
- Full-time
Added 12 mins ago
T
Senior Personal Banker Trainee - Home Borrowing
TD
Brampton, ON
- Full-time
Added 12 mins ago
T
Personal Banking Associate
TD
AB
- Full-time
Added 12 mins ago
OL
General Manager
Optima Living
Surrey, BC
- $110,000 to $118,000 CAD / year
- Full-time
The General Manager is responsible for the overall leadership, management, and day-to-day operation of the Long-Term Care community, ensuring that residents receive safe, compassionate,…
Added 12 mins ago
BG
Service Technician - Shop_CA
Brandt Group of Companies
Olds, AB
- Full-time
Perform all service tasks assigned by the Service Manager or Service Department Foreman.
Added 12 mins ago
W
(CAN) Consumables Lead Department Manager
Walmart
Edmonton, AB
- Full-time
To assist in the leadership of Consumable Associates and department processes through partnership with the Consumables Assistant Manager and ensure a high level of customer service and…
Added 12 mins ago
P
Wire EDM Operator
Precinmac
Milton, ON
- $20 to $22 CAD / hour
- Full-time
Work within the Engineering department to create machine fixtures and gauges.
Added 12 mins ago
YH
Facility Clerk x2 - Facility and Security Services - Casual on Call
Yukon Hospital
Whitehorse, YT
- Part-time
Reporting to the Manager Facility and Security Services, the Facility & Residence Clerk is responsible for providing communication between clients, maintenance, and engineering staff for…
Added 26 mins ago
J
Property Administrator
JLL
Toronto, ON
- Full-time
The Property Administrator is responsible for providing assistance to the Property Manager in conducting his/her mandated duties in support of the tenant relation and property management…
Added 26 mins ago
I
Container Asset and Recovery Coordinator
Intelcom
Mississauga, ON
- Full-time
Added 26 mins ago
Gestionnaire de territoire - Bilingue / Territory Manager, Quebec City
Sun Pharmaceutical Industries Ltd
Brampton, ON
Added 26 mins ago
E
Contrôleur·euse financier·ère │ Financial Controller
Evvo
Montreal, QC
- $90,000 to $105,000 CAD / year
- Full-time
Added 26 mins ago
Physical Therapist Degree
HealthCareersInSask.ca
Saskatoon, SK
Job Description: Under the direction of the Manager Interprofessional Practice, the Staff Physical Therapist is responsible for the development and delivery of physical therapy services…
Added 26 mins ago
Occupational Therapist Degree
HealthCareersInSask.ca
Saskatoon, SK
Job Description: Under the direction of the Manager of Interprofessional Practice, the Staff Occupational Therapist will assume responsibility for the development, scheduling, coordinating…
Added 26 mins ago
Nurse A - Registered Nurse Registered Psych Nurse
HealthCareersInSask.ca
Nokomis, SK
Job Description: Under the direction of the Manager of Nursing, the RN will be responsible for the assessment, planning, implementation and evaluation of patient care.
Added 26 mins ago
WM
Commercial Front Load/Side Load Driver
Waste Management, Inc. (WM)
Nanaimo, BC
- Full-time
…Critical Rules, OSHA (Occupational and Safety Health Act) and DOT (Department of Transportation) requirements as well as all local, state and federal…
Added 26 mins ago
LC
Grocery Department Manager Full Time Day
Loblaw Companies Limited
Paradise, NL
- Full-time
We’re looking for Talented Passionate Leaders with a proven record of delighting customers and growing sales. As a Manager in, you will have an immediate impact on sales and customer…
Added 26 mins ago
LC
Produce Department Manager Full Time Day
Loblaw Companies Limited
Thunder Bay, ON
- Full-time
We’re looking for Talented Passionate Leaders with a proven record of delighting customers and growing sales. As a Manager in, you will have an immediate impact on sales and customer…
Added 26 mins ago
LC
Viande Assistant Gérant/Superviseur temps plein jour
Loblaw Companies Limited
Montreal, QC
- Full-time
Added 26 mins ago
LC
PC Express Department Manager
Loblaw Companies Limited
Winnipeg, MB
- Full-time
We’re looking for Talented Passionate Leaders with a proven record of delighting customers and growing sales. As a Manager in one of our stores, you will have an immediate impact on sales…
Added 26 mins ago
Talent Coordinator
Dentons
Edmonton, AB
Support department leads/managers with administration and logistics of onboarding and offboarding activities by collaborating with various internal teams to complete all relevant steps and…
Added 26 mins ago
Speech-Language Pathologist
Winnipeg Regional Health Authority
Winnipeg, MB
Under the general direction of the Manager Allied Health and the Manager, Health Services, the incumbent is responsible for providing quality Speech-Language Pathology services, consistent…

Alberta Health Services

Administrative Support V

Red Deer, AB, Canada

Temporary

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Job details

Job type: Temporary
Apply by: Nov 28, 2026
Posting language: English
Posted: Oct 29, 2026

Original job description

Your Opportunity:

Would you enjoy leading a team in a fast paced, complex, change oriented environment that has an important impact on the delivery of front-line healthcare services? Scheduling Shared Services supports the day-to-day scheduling tasks of employees and managers. As the Scheduler Team Lead (STL) you will provide critical expertise in the daily operations of the staffing office by providing direction to staffing clerks, monitoring workloads and workflows in collaboration with the Scheduling Service Centre (SSC) Manager. You will provide scheduling support for Unit Managers, Charge Nurses and Relief Team Managers to ensure unit work plans and staff schedules/assignments are up to date and maintained through WFM. Leveraging strategic communication and problem-solving skills will be key in the ongoing collaboration with managers to resolve high priority scheduling issues in WFM. Your scheduling expertise will enable the ability to anticipate staffing needs and communicate effectively to your client groups. Dynamic customer service skills will be needed to fluidly support your clients in optimizing the use of WFM and helping to extract information from scheduling reports and related statistics. The STL will act as a mentor for peers and must actively promote and facilitate a positive work environment by fostering a team attitude of acceptance and tolerance. The STL will also be adept at maintaining cohesion by utilizing proven conflict resolution skills both within their team and for internal clients. The successful STL will efficiently assist with reviewing timecards in the WFM, analyze the time admin exception reports, investigate pay errors from a timekeeper perspective and make the necessary corrections for accurate delivery of pay. STL’s will be assigned to support the SSC hours of operation: 0530 to 2330.

Description:

As an Administrative Support V, you will require advanced administrative or specialized skills and knowledge to support complex procedures, practices and initiatives within a department or program.

Transition Company: Health Shared Services Classification: Administrative Support V Union: AUPE GSS Unit and Program: Scheduling Shared Services Primary Location: AHS Michener Bend Location Details: As Per Location Multi-Site: Not Applicable FTE: 1.00 Posting End Date: 04-NOV-2026 Temporary Employee Class: Temporary Full Time Date Available: 14-NOV-2026 Temporary End Date: 31-MAR-2027 Hours per Shift: 9 Length of Shift in weeks: 10 Shifts per cycle: 43 Shift Pattern: Days, Evenings, Weekends Days Off: As Per Rotation Minimum Salary: $31.09 Maximum Salary: $37.81 Vehicle Requirement: Not Applicable

Required Qualifications:

Completion of post-secondary education (e.g. certificate in office or business administration).

Additional Required Qualifications:

Minimum 2 years of customer service experience. Minimum 2 years of staffing services experience (scheduling, timekeeping and payroll). Demonstrated leadership experience. Ability to participate and complete 3-week STL Training course as required. Ability to participate and complete additional training as required. Knowledge and operation of Microsoft Outlook, Word and Excel.

Preferred Qualifications:

Experience with ESP/WFM. Current experience working in a Centralized ESP/WFM Scheduling Service Centre. Timekeeping and payroll processing experience in ESP/WFM. Call Centre experience. Demonstrated coaching and mentoring experience. Experience working in a unionized, health care and 24/7 environment. Knowledge of applicable collective agreements.

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More about this job

Responsibilities

Lead staffing clerks and support daily scheduling operations, including maintaining work plans and staff assignments in WFM and resolving high-priority scheduling issues with managers. Review timecards and exception reports, investigate and correct pay errors, and mentor colleagues while promoting a positive, cohesive work environment.

Requirements

Requires post-secondary education such as a certificate in office or business administration, at least two years of customer service experience, at least two years of staffing services experience, and demonstrated leadership. Candidates must be able to complete STL and additional training and use Microsoft Outlook, Word, and Excel; ESP/WFM, payroll, call centre, healthcare, unionized-environment, and coaching experience are preferred.

Skills

Scheduling
Staffing Services
Timekeeping
Payroll Processing
Leadership
Customer Service
Workforce Management
Microsoft Outlook
Microsoft Word
Microsoft Excel
Problem-Solving
Communication
Coaching and Mentoring
Conflict Resolution
Workload and Workflow Monitoring
Collective Agreement Knowledge

Visa sponsorship

Not detected in the job text

Keywords

Scheduling Shared Services
Staffing Office
Staffing Clerks
Workforce Management
WFM
ESP/WFM
Scheduling Service Centre
Scheduling
Staffing
Timekeeping
Payroll
Timecards
Pay Error Investigation
Unit Work Plans
Staff Schedules
Scheduling Reports
Customer Service
Leadership
Coaching
Mentoring
Conflict Resolution
Microsoft Outlook
Microsoft Word
Microsoft Excel
Collective Agreements
Healthcare
Unionized Environment
24/7 Operations

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