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Added 12 mins ago
JI
Department Manager - Inside LBM/Kitchens/Bath/Flooring/Paint/Household/Decor
J.D. Irving, Limited
Saint John, NB
- Full-time
Department Managers are responsible for the sales results and daily management of their area. This includes executing marketing campaigns, managing inventory, and participating in meetings…
Added 12 mins ago
TG
Senior Network Engineer
TMX Group
Toronto, ON
- Full-time
Reports to: Senior Manager, Network Engineering
Added 12 mins ago
T
Financial Planner - Edmonton
TD
AB
- Full-time
We have a long and growing history in wealth management leadership and are poised for even greater future success. Feel welcome, challenged and rewarded. Trust us, you'll be busy, but never…
Added 12 mins ago
NC
Business Automation Developer
NAV CANADA
Ottawa, ON
- Full-time
…development, testing, deployment, support, enhancement, and lifecycle…
Added 12 mins ago
T
Personal Banking Associate (Full time)- Cap- Rouge
TD
Quebec, QC
- Full-time
…broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand…
Added 12 mins ago
T
IT Operations Analyst II
TD
Toronto, ON
- Full-time
Incident and Change Management as well as enterprise surveillance of the associated components in these environments
Added 12 mins ago
NC
Instructional Design Support
NAV CANADA
Ottawa, ON
- Full-time
Prepares for and conducts interviews to obtain information / clarification on relevant courseware content materials.
Added 12 mins ago
GF
Group Fitness Instructor - Pilates - London Sherwood Forest Mall
GoodLife Fitness
London, ON
- Part-time
Shares guidance, recommendations and information about all Club services to best serve the needs of the Members, by staying informed of information they can be speaking to during their…
Added 12 mins ago
CG
Investment Advisor Assistant
Canaccord Genuity Group Inc.
Ottawa, ON
- Full-time
…financial services firm with a strong presence across wealth management and capital markets. We are built on long-term client relationships, entrepreneurial thinking, and a commitment to…
Added 12 mins ago
B
Client Service Assistant, BMO Nesbitt Burns
BMO
Calgary, AB · CALG
- Full-time
…professionals operate within a collaborative, team based wealth management model spanning Investment Management, Private Banking, Wealth Planning, and Trust & Estate. This integrated…
Added 12 mins ago
BP
Gun Counter Team Lead
Bass Pro Shops
Calgary, AB
- Full-time
POSITION SUMMARY: Under the supervision of the Group Sales Manager, the Team Leader - Firearms gives daily directions to the outfitters in one of the departments within the store, to…
Added 12 mins ago
B
Financial Planner
BMO
Surrey, BC
- Full-time
Develops and implements a relationship management plan to meet the needs of client.
Added 12 mins ago
B
Operations Manager
BGIS
Toronto, ON
- Full-time
▪ Draw out system data and use the information to improve management of the facility. Use data to improve tenant experience and
Added 27 mins ago
C
FT Ag Driver (Watrous Ag #428) Watrous, SK - Saskatoon Co-op
Co-op
Watrous, SK
- Full-time
Reporting to the Site Manager, the successful candidate will be responsible for the following:
Added 27 mins ago
C
Home Centre Associate (Part-Time) - Innisfail Home Centre - Central Alberta Co-op
Co-op
Innisfail, AB
- Part-time
Perform additional duties as assigned by the manager
Added 27 mins ago
C
Full-Time Gas Bar Attendant II
Co-op
Battleford, SK
- Full-time
Reporting to the Gas Bar Manager, you will have the following responsibilities:
Added 27 mins ago
H
Commercial Channel Partner Business Manager
HP
Mississauga, ON
- Full-time
The Partner Business Manager is responsible for managing relationships with Tier-2 resellers, staying updated on market insights, and driving business growth through data-driven insights.…
Added 27 mins ago
M
Manager and Senior Advisor, to Deputy Chief Engineer & EVP of Engineering & Asset Management
Metrolinx
Canada
- Full-time
Our Engineering, Safety and Asset Management Division is seeking the support of a Manager and Senior Advisor with exceptional communication (written and verbal) and change management skills…
Added 27 mins ago
Acting Store Manager II Mayfair Shopping Centre
EssilorLuxottica Group
Victoria, BC
Total Rewards: Benefits/Incentive Information
Added 27 mins ago
Environmental Health and Safety Coordinator
E.S. FOX LIMITED
Hamilton, ON
Reporting to the Area Manager and Corporate Environmental Health and Safety Manager, the Environmental Health and Safety Coordinator will be responsible for implementing, monitoring, and…
Added 27 mins ago
AC
Partner, Strategic Procurement - Global Travel - Temporary
Air Canada
Dorval, QC
- Full-time
Strategic Procurement (SP) is comprised of several Category Management teams and a Centre of Excellence (COE) to support SP. The successful candidate will play a key role as a category…
Added 27 mins ago
Executive Director, Campus Safety Services
Georgian College
ON
…services, occupational health and safety compliance, emergency management, business continuity planning, parking enforcement, investigations, and policy…
Added 27 mins ago
SS
Environmental Hygiene Project Manager, Hybrid- Ottawa, Ontario, Canada
SCM Services d’assurances
Ottawa, ON
- Full-time
Pario Engineering & Environmental Sciences LP - SciencesEnvironmental Hygiene Project Manager, Hybrid- Ottawa, Ontario, CanadaCompensation range: $0.00 - $0.00 annually
Added 27 mins ago
E
Clinical Educator
Extendicare
Brampton, ON · Kincardine, ON · Oakville, ON · LTC - Brampton (McLaughlin Rd.)
- Full-time
…portfolio of long-term care (LTC) homes. Reporting to the Senior Manager of Clinical Education, the regional clinical educator partners with home and regional leaders and frontline teams to…
Added 27 mins ago
D
Customer Care Representative
Dynacare
Brampton, ON
- Full-time
Contact customers to gather information on behalf of Dynacare (i.e.: questions about samples, etc.)

Alberta Health Services

Administrative Support V

Red Deer, AB, Canada

Temporary

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Job details

Job type: Temporary
Apply by: Nov 28, 2026
Posting language: English
Posted: Oct 29, 2026

Original job description

Your Opportunity:

Would you enjoy leading a team in a fast paced, complex, change oriented environment that has an important impact on the delivery of front-line healthcare services? Scheduling Shared Services supports the day-to-day scheduling tasks of employees and managers. As the Scheduler Team Lead (STL) you will provide critical expertise in the daily operations of the staffing office by providing direction to staffing clerks, monitoring workloads and workflows in collaboration with the Scheduling Service Centre (SSC) Manager. You will provide scheduling support for Unit Managers, Charge Nurses and Relief Team Managers to ensure unit work plans and staff schedules/assignments are up to date and maintained through WFM. Leveraging strategic communication and problem-solving skills will be key in the ongoing collaboration with managers to resolve high priority scheduling issues in WFM. Your scheduling expertise will enable the ability to anticipate staffing needs and communicate effectively to your client groups. Dynamic customer service skills will be needed to fluidly support your clients in optimizing the use of WFM and helping to extract information from scheduling reports and related statistics. The STL will act as a mentor for peers and must actively promote and facilitate a positive work environment by fostering a team attitude of acceptance and tolerance. The STL will also be adept at maintaining cohesion by utilizing proven conflict resolution skills both within their team and for internal clients. The successful STL will efficiently assist with reviewing timecards in the WFM, analyze the time admin exception reports, investigate pay errors from a timekeeper perspective and make the necessary corrections for accurate delivery of pay. STL’s will be assigned to support the SSC hours of operation: 0530 to 2330.

Description:

As an Administrative Support V, you will require advanced administrative or specialized skills and knowledge to support complex procedures, practices and initiatives within a department or program.

Transition Company: Health Shared Services Classification: Administrative Support V Union: AUPE GSS Unit and Program: Scheduling Shared Services Primary Location: AHS Michener Bend Location Details: As Per Location Multi-Site: Not Applicable FTE: 1.00 Posting End Date: 04-NOV-2026 Temporary Employee Class: Temporary Full Time Date Available: 14-NOV-2026 Temporary End Date: 31-MAR-2027 Hours per Shift: 9 Length of Shift in weeks: 10 Shifts per cycle: 43 Shift Pattern: Days, Evenings, Weekends Days Off: As Per Rotation Minimum Salary: $31.09 Maximum Salary: $37.81 Vehicle Requirement: Not Applicable

Required Qualifications:

Completion of post-secondary education (e.g. certificate in office or business administration).

Additional Required Qualifications:

Minimum 2 years of customer service experience. Minimum 2 years of staffing services experience (scheduling, timekeeping and payroll). Demonstrated leadership experience. Ability to participate and complete 3-week STL Training course as required. Ability to participate and complete additional training as required. Knowledge and operation of Microsoft Outlook, Word and Excel.

Preferred Qualifications:

Experience with ESP/WFM. Current experience working in a Centralized ESP/WFM Scheduling Service Centre. Timekeeping and payroll processing experience in ESP/WFM. Call Centre experience. Demonstrated coaching and mentoring experience. Experience working in a unionized, health care and 24/7 environment. Knowledge of applicable collective agreements.

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More about this job

Responsibilities

Lead staffing clerks and support daily scheduling operations, including maintaining work plans and staff assignments in WFM and resolving high-priority scheduling issues with managers. Review timecards and exception reports, investigate and correct pay errors, and mentor colleagues while promoting a positive, cohesive work environment.

Requirements

Requires post-secondary education such as a certificate in office or business administration, at least two years of customer service experience, at least two years of staffing services experience, and demonstrated leadership. Candidates must be able to complete STL and additional training and use Microsoft Outlook, Word, and Excel; ESP/WFM, payroll, call centre, healthcare, unionized-environment, and coaching experience are preferred.

Skills

Scheduling
Staffing Services
Timekeeping
Payroll Processing
Leadership
Customer Service
Workforce Management
Microsoft Outlook
Microsoft Word
Microsoft Excel
Problem-Solving
Communication
Coaching and Mentoring
Conflict Resolution
Workload and Workflow Monitoring
Collective Agreement Knowledge

Visa sponsorship

Not detected in the job text

Keywords

Scheduling Shared Services
Staffing Office
Staffing Clerks
Workforce Management
WFM
ESP/WFM
Scheduling Service Centre
Scheduling
Staffing
Timekeeping
Payroll
Timecards
Pay Error Investigation
Unit Work Plans
Staff Schedules
Scheduling Reports
Customer Service
Leadership
Coaching
Mentoring
Conflict Resolution
Microsoft Outlook
Microsoft Word
Microsoft Excel
Collective Agreements
Healthcare
Unionized Environment
24/7 Operations

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